Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Bought ~$30K in deck railing, and despite being told numerous times exactly what we wanted, they…read moresent us some incorrect parts. This would be fine, everyone makes mistakes, but they're charging me a $91 restock for their error. If anyone from there is reading, don't bother responding with how you regret my bad experience and that customer service is your utmost priority blah blah blah unless you're going to reverse that charge. And you're not going to, are you? I know, I know, it's all my fault, not yours etc. I like to support local businesses, but they have to support me back.

Great store with just about anything you want or need. Awesome helpful personnel that will jump…read morethrough hoops to get what you want or even how it works! "Old school Hardware Store"

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

Excellent store. I travel regularly and visit different hardware stores just for the hell of it. We…read moreusually find specialty items not available where I'm from and it's fun to just peruse. Kind of like a treasure hunt. So I went to this store the other day and the employees were extremely friendly and engaging. I got exactly what I wanted without knowing what I was going to get in the first place. In fact it was the employees demeanor and attitude that led to me making a purchase. Some hardware stores aren't very friendly to out of state visitors so this was a welcome change. One of them was also wearing a cool Hawaiian shirt. Really sealed the deal there.

This is one of my favorite places in Forks, but they could take the #1 spot if they had pizza and…read morebeer. I spend a decent amount of time in hardware stores for work and hobbies, this one has more than just all the stuff I need. They have one of the nicest antique tool, hardware, sign and useful stuff collections I have seen. The service to me has always been good and at times it is amazing. The knowledge of the owner and staff of their products and practical application is broad, I regularly come in with repair and maintenance problems which they will gladly suggest working solutions to, and/or reference to someone that can help. They research items for me on a regular basis, have surprised me by stocking items based on my inquiries and process special orders easily as part of the daily routine. I also like that the owner works in the store and there has been zero turnover in staff in the two years I have been shopping here, try finding that at Home Despot. On top of all that they generously give to the community, by donating material, time and expertise to volunteer projects that improve the quality of life for the citizens of Forks and all of our seasonal visitors. I highly recommend stopping in, even if you don't need a new thingamajig for your whatsit, as far as hardware stores go this one is cool!

This is REI, Academy, and Home Depot in one store. Best way to describe it would be overwhelming…read moreand fun to walk through. It's a lot.

Everything needed in 1 place. Clothes, shoes, food, pet supplies and food! One space. The staff…read moreseemed aged and a lil grumpy. Outside of the staff, a good experience

Fun! Interesting place - front right area is a cafe that offers a surprise drink where they decide…read morewhat to make for you - the two people before me each ordered this - one came out blue, the other, pink. The clients were happy as they picked them up and walked away, not even checking to make sure they were palatable, suggesting that they totally trusted the baristas to make something delicious! I was too chicken, and just ordered a triple espresso macchiato, lol - which was pretty good! Volume wasn't too much, and the amount of foam was perfect. Husband ordered a big ol' black coffee - also tasty . We looked into the market while we waited for our drinks. Looked well stocked and also read that they also had camping and backpacking gear? Husband jokingly wouldn't let me back here, I'd buy something we don't need lol. I'm stoked that we found this place for our morning coffee. Oh, and the employees were personable and quite competent at making espressos - seems obvious that they should be, but 90% of espresso places make horrible espressos!

Huge selection of food, clothes, hardware, and more. If there's something you can't find in the…read morerest of town, go here. It's well stocked, organized, with nice employees.

We've been buying stuff from Sunset Builders Supply for over 20 years. I have nothing but great…read morethings to say about the owners, the knowledgeable staff, and the great products and services. I especially appreciate the local community, and how we work toward a common good; supporting each other. I can't recommend them enough. From lumber to plumbing, bedding plants and more, Sunset is my favorite place to shop.

Great selection of all kinds of products and helpful customer service on the island. Highly…read morerecommended

My dog and I both love Henery's…read more It is small, yet has what you need. Somehow they get a lot into that small building! Speaking of that, go back to the aisle with the many small boxes that contain every tiny, unassuming replacement thingamabob and doohicky ever made in the world! I have NEVER seen this assortment of bits and thingies anywhere else. I mean let's say your hammock stand loses that screw with the largish plastic knob to help turn it with only your hand. By golly, there's a replacement one in that aisle! It is similar to Harry Potter's room of requirement if everything required was small. The workers are extraordinarily friendly. They either really like their jobs or are award-winning actors because I am a believer. BTW, dogs and the humans get free treats (popcorn for humans). Know that they do not sell lumber. Also know, you can rent stuff like power washers, etc. So what's not to love? It's WAY better than some gwaddafful anonymous big box. Albeit some things are more expensive than...say Amazon, but that is small town life. I read the review that complained of all the merchandise there being from China. NOT 100% true because I bought a nice bird feeder made in the USA there, but yeah most of it is. Everything everywhere is made in China, not just at Henery's. Heck, your souvenir to remember your wonderful trip to "fill in the blank" (not China) was probably made in China. Caveat though. Because they are small (but mighty), you sometimes may need to go to said big box. Hopefully not though. P.S. There has been discussion in my household as to whether it is pronounced with two syllables (HEN-RYS) or three (HE-NER-IES), so if someone with certain knowledge of it can clear that up, it would end that discussion once and for all.

Very helpful and lots of interesting products at the hardware store. The staff is very friendly and…read moreinformative.

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

Called Ron to repair a hob in one of our hotel rooms. He took the part, left the hob unassembled,…read moresaid he would get back to us. 3 months later and there has been no contact. He won't answer calls or return phone messages.

Helpful talented this guy knows his stuff never new one person could be so efficient and carful the…read morebest