Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

The new parking lot was created where old repair shop was. The store was reorganized. What a…read moredisaster. Now will go to sells and ace, sucks

Showed up after 9 o'clock tried to buy a CLR with cash was advised that they could not handle cash…read moreat that hour of the morning. They made no attempt to accommodate somebody with cash. I'm very disappointed, but I was not able to purchase my CLR with cash be assured, I will never trouble them again with my cash

We've been buying stuff from Sunset Builders Supply for over 20 years. I have nothing but great…read morethings to say about the owners, the knowledgeable staff, and the great products and services. I especially appreciate the local community, and how we work toward a common good; supporting each other. I can't recommend them enough. From lumber to plumbing, bedding plants and more, Sunset is my favorite place to shop.

Great selection of all kinds of products and helpful customer service on the island. Highly…read morerecommended

My dog was feeling self-conscious about his new sweater so I thought a quick field trip to Browne's…read morewould build his confidence and it sure did! The employees were so warm, friendly, and encouraging! They lavished praise and biscuits on my boy and he was beaming by the time we left. We also picked up a fairly priced, pretty roll of wrapping paper, a roll of tape, and a new ID tag for my dog's collar. If you need something on the island, Browne's will more than likely have it or be able to direct you to a shop where you can find what you need. There's ample parking and the interior of the store is spacious, well lit, and clean. There's also a wonderful garden center in the back with a great selection of plants and supplies. Thanks, Browne's, for brightening my dog's day!

Nice selection, especially with their new and expanded lumberyard…read more Horrible customer service. On multiple occasions I have attempted to get a quote on special order items , leaving my contact information and spec sheets. Even with multiple reminders I rarely receive a reply.

If you live, boat or visit Anacortes, the only hardware store that has it all is Sebo's Henry…read moreHardware. We keep our old (1941) wooden trawler there at Anchor Cove -- and we're in Sevo's sometimes twice in a day (we forget stuff). The most helpful (and cheerful!) staff, the best selection and we always leave satisfied!! Thank you to all the Sebo's folks!

Great store. Great staff. I'm only in town for a residential job but visiting from Seattle. Had the…read moreparticular putty I needed. Sherwin Williams and Ace both treated my like I was ruining their day by asking for this putty. Next time I'm in town for a job I'll come to this store only

I've been shopping at Ekrem Hardware for many years and I still go there. It's a great local…read morehardware store to go to! Excellent customer service! I highly recommend going shopping here!

Five stars is the max rating allowed, but I want to give them a 10! I've been buying here for the…read morepast 8 years, and will buy - both personally and for our business - from no one else. Their staff is well trained, friendly and professional - they bend over backwards to satisfy customers. We have also placed innumerable special orders, and they have satisfied 100% of the time. And in support of local woodworkers, they even give a discount to our woodworking club, the Northwest Corner Woodworkers Association. Their inventory for fasteners of all kinds exceeds what the big box hardware stores offer. I highly recommend Ekrem's to any and all I come in contact with regarding where to go for hardware supplies. If you want to contact me to confirm my extreme confidence in Ekrem's, contact me through our business website - KairosInkleLooms.com.

Customer Service is top notch!! Knowledgeable and friendly. Had exactly what I needed at affordable…read moreprice. While be assisted, they also could process special order direct from Do It Best. But luckily found the pieces needed in the Midwest section. Thank you! Nick was wonderful!!

Very helpful and lots of interesting products at the hardware store. The staff is very friendly and…read moreinformative.

Once again this Ace Hardware failed to help and treat customers with respect. I reviewed this store…read moreover one year ago and it's still the same crappy store with crappy unhappy and mean staff. Nobody seems happy to be there and it's a hassle for them to assist you. At all cost, stay away from this store and travel to Lynden or even Bellingham Ace Hardware. You will be much happier. Sorry Ferndale Ace Hardware, your store just sucks.

Customer service is the worst here. Stood at the paint counter for ten minutes while the two women…read moreat the main register chatted it up with each other. Finally, Anne, the older woman, moved away from the register to go put something away and looked right at me, but didnt offer to help or get someone to help. Finally, I asked if someone could help me get some paint and Anne, in a condescending, syrupy sweet voice said "We'll get someone right over to help you!" She's always like this-rude and condescending to the women, but oh so nice to the men. Its pathetic. Later, as I was paying for my items and my coupon didnt work, Anne came over to help the cashier and said "we're just having one of those days" while giving me a dirty look. Every time I'm in there, she acts like its a personal insult to have to help anyone. Just retire already. While I was waiting, I saw no less than six people working at the store on a Tuesday afternoon, so if any employees actually cared to help out, it would be a well-staffed store. Instead its just a bunch of paid dead weight. There's an older gentleman there, I believe his name is Martin, who is wonderful-very helpful and knowledgeable, but the rest of the staff is miserable. Given the multiple reviews over a span of years about the same issue, its clear that the manager and owner dont care, so now I drive all the way out to Lynden and support that well stocked store and kind and knowledgeable staff. Most of the staff at Lynden Ace are high schoolers but have much higher maturity levels than pissy old Anne.