These guys have great reviews for a reason! I agonized over bedroom furniture for months before…read morestumbling upon this place and couldn't be happier with my purchase - solid wood, great design, reasonable prices, wonderful service and locally owned and operated. Of course you can always get cheaper stuff on Wayfair or Ikea, but you have to assemble it yourself, or you don't know what you are getting, and then you end up replacing it in a few years anyway.

After looking around for a TV stand that would actually fit in with my other Danish modern…read morefurniture pieces, which is a lot harder then one would think, I came across Monarch Furnishings. I can't say a negative thing about Monarch. The service was great, the staff was very helpful, and didn't come off as snobby unlike a few other furniture stores that I won't mention here. The furniture itself is fantastic. Real, sustainably harvested hardwood construction with great design aesthetics, and all reasonably priced for the quality of furniture you're getting. Sure, they're more expensive then Ikea, but would you rather spend more for a quality piece of furniture that's going to last you a long time, or would rather spend less for a semi-disposable, particle board, piece of sh!t that every frat boy has?

My spouse and I have purchased a number of higher-end furniture products, including some exclusive…read moreaccessories. The sales staff have always been helpful, knowledgeable and supportive of whatever it is that a customer is trying to achieve -- including digging through countless fabric sample books with you, explaining delivery times and providing good communication. The owner seems to be well versed with custom orders and explaining timelines and delivery delays if there are still questions and from my experience, he is collaborative with his staff. We have also bought display accessories that were less than pristine (though already at clearance prices) and staff seemed empowered to give further discounts. The actual selection, prices and value seem comparable to other brick and mortar retailers in Victoria, though most stores tend to have sales staff that come across as a little too eager at times. I have found that Ashley HomeStore salesman and saleswomen have been nicely relaxed and friendly over the years. My only complaint would be the Guardsman warranty they sell on behalf of that particular insurance provider: the exclusions in the policy are very long, the online forms that need to be filled out denote arbitrary categories for a claim that don't appear to comport with possible damages, and the whole process seems like the usual extended warranty scam - with the store retailer possibly getting some type of compensation for selling you the warranty. Don't do it. Just don't. Unless you like throwing your money out on often useless warranties!

One Stop Furniture has been my go-to store over the last several years. I have nothing but…read moreappreciation and praise for Scott, Janice, Marla and Murphy. They provide first class attention and service. Recently my Best Furnishings Recliner purchased through One-Stop four years ago, was behaving erratically and noisily. In response to my call, Murphy made an appointment with me to come over and diagnose the problem, ordered a new motor and when it arrived, both Murphy and Scott installed the new motor. Now it is working better than before. Thank you One Stop Furniture.

Excellent service and an amazing choice of beautiful furniture. Everyone was terrific to deal with…read moreand are doing a great job to ensure I am super happy. Definitely will be my first place for any other furniture purchases! Kudos

While in Victoria, I came across InsideOut Homestore. It is a locally owned Furniture and Home…read moreAccents store in Victoria, BC. Specializing in slipcover furniture, outdoor furniture, area rugs, decor and pillows. I was so happy to learn they ship. Sue (the owner) is amazing, as are her staff. I already look forward to adding to my collection.

I love this store. They have the most comfortable couches I have ever sat in. I think they call…read morethem slip covered....and my wife loves them to. They also have very cool coffee and end tables to match the relaxed look and feel of the couches. I fell in love with the patio furniture as well and will be back to shop some more when we are ready to update our cottage.

Went in and asked about a buffet or China cabinet. Sales woman suggested I try "Habit for Humanity…read more". Not sure if she thought I couldn't afford her furniture (I can) or my style is woefully out of date (and even if it is, no need to be high and mighty about it). Then she wandered away. Ok then. I won't be back.

Warning! If you purchase furniture from scan designs and there was a problem outside of the…read moremanufacturer's warranty no matter what it is, they will not stand behind it. We purchased an outdoor set four years ago, and although it has had very little exposure to the elements, and in fact so little that the cushions are in perfect shape, the set has completely disintegrated. see the attached picture. The set has been kept under a tarp in the summer except for when it is in use. This is about 30 days per year. It has been stored under cover for 6 months of every year. Scan designs company line on this is that we have "unreasonable expectations" and they are unwilling to do anything about it. We asked for 1/2 our money back so that they could still cover their original costs. In return they have offered us absolutely nothing. Their attitude has been to blame us for our negligence with the furniture and to take zero responsibility for selling poor furniture. So if you buy anything from these people, you better hope to hell that nothing goes wrong with it. We are in our sixties and we have bought a lot of furniture over the years, and have never had a problem with any one piece of it, and have never had customer service quite this poor before.

Just had quartz countertops and backsplash installed in kitchen and so very pleased with entire job…read morestart to finish.....crews were amazing...on time, friendly and genuinely interested in doing their job.... Thank you so much Gloria and Ted J

Great from the first call to FloForm through to the installation. On time, great Quartz countertop,…read moreon budget, polite. What we'd like from all contractors and rarely find. Would highly recommend this location for FloForm.

Wow, beautiful things in this store. Their customer service is incredible and I always get inspired…read morewhen I visit. Check out their Instagram for good ideas too! Lots of great stufff on there. Glad I found this gem!

Most amazing furniture/home store in victoria! The owner is super friendly, knowledgeable, and…read morehelpful. The prices range from fair to fantastic. Their eye for amazing vintage pieces is unmatched in Victoria. Check in often because things fly out of this place!

Craig was our point of contact and we had painters Roberto, Jared and Guillermo on site. Every…read moreinteraction was professional, timely, and responsive + Fair pricing. They did a great job on my kitchen and spent the time to prepare the space and repair the 10 year old cabinet doors. Everything looks new again! We have high vaulted ceilings - and some challenging spots which they managed very well. They left their workspace clean at the end of each day. Two days into this week long project I asked for a change order - to do more work - and they were able to make it happen which was great for us. I love the new space. We highly recommend Envision.

Great communication for scheduling the appointment. We needed our bannister sanded and repainted…read more The first painter did not complete the job as quoted, so they sent a second painter who did a fantastic job. I am happy they followed through with great service and skills.