This place has a very extensive selection of tile for all your needs. If you are looking for unique…read moreyou'll probably find it here. They have installers or you can use your own. They don't have a big warehouse so they order everything in. You may get lucky and your order comes in the following week. Then again we ordered and expected tile in two weeks and was delayed and delayed again. It ended up being two months later finally and our project was postponed. Go here if you have the flexibility with your project not if you are on a deadline. You WILL be happy with the tile and all there is to choose from.

Had high hopes because of the quality and selection they offer. Staff was helpful. Order was…read moremade. Whoever picked order at supplier pulled boxes with different shade codes. Majority of order was very dissimilar to part they got right. Sent email to bring matter to their attention. I was given an answer related to dye lots and shade variations however this answer ignored the fact the code was on the box and only a small fraction of the order had the correct code Why could they not have completed the order from same dye lot instead of mixing it up. Was told nothing can be done. Lesson to be learned is do not leave the store without checking every box thoroughly.

I needed to swap out a big bathtub in a tiny bathroom and get a walk-in shower installed on a tight…read morebudget. I got many, many quotes until I discovered Island Marble. They weren't the cheapest quote but they certainly weren't the most expensive by several thousand dollars - and I really liked the look of their walk-in showers. I worked with David, the owner and Loree, the office manager, both were professional and pleasant to deal with - and what they promised, they delivered. They also gave excellent advice on what would work best in my small bathroom. The shower was installed this week on time and with a minimum of fuss even with a slight hiccup in the installation of the sliding door. All the trades people who came to work over the four days were on time, professional and competent. Cannot recommend this company highly enough. Five stars.

Regretting getting Island Marble on recent install. Their current product is of lesser quality than…read morewhat Island Marble used to sell. The new owner acts like he's doing you a favour to take the job. If you do decide to go with them, insist up front before hiring them that they do all cutting on their own premises as the plastic residue is nearly impossible to clean up afterwards.

Sameha and Carmen at Splashes on Hillside were so helpful and knowledgeable when I was looking for…read morea kitchen faucet. I would come back in the future for sure.

I just finished redoing all 3 baths in the house. This DIY project took me a long time but all…read moredone now. Splashes upstairs and the parts dept downstairs were always knowledgeable, friendly, and helpful. Any problems were resolved quickly despite the fact that all of them were supplier issues and not the fault of Splashes. Thanks for all the help we're very happy.

We went to three Victoria flooring stores town look for vinyl flooring for our whole house. At…read moreJordan's Sammy was knowledgeable and helpful in getting our large order of Coretec flooring together at a price that was far better than any of the other stores. As we are up island, he arranged to have it shipped to Nanaimo with no additional cost. Very good service throughout.

Was looking for a specific transitions strip from flooring to stairway, guess they are not easy to…read morefind so I had to customize it. I stopped into Jordans and Justin was working it. He was energized and happy to help me gave me some options and I walked away with a piece I needed no charge. Yep will keep that place on my quick Dial. Thanks Gents. Awesome.

We paid the first deposit for our small kitchen renovation project on December 24, 2021. The…read moreproject started as scheduled in April 2022. Everything proceeded over the next 4 months with average delays due to supply chain and staff shortages. There was no proactive communication about these delays, I was left waiting for responses to emails on most occasions except when I included the office administrator in the communication. I expressed this frustration with the lack of customer service to the project manager, Tom, to the office admin, Dana and to the owner, Tony at the beginning of August, asking for more timely communication. By end of September 2022 the final pieces that were on back order were installed and we had updated the deficiency list with some very minor fixes. There was a site visit at the end of October to address some of the deficiency list items. I never heard back from anyone from Easy Installations or T-Square until end of January 2023. By that point I had assumed they were not coming back and I was managing most of the deficiencies on my own. I expressed this confusion to Tom. Over the next month there were a couple more miscommunications for scheduled site visits and a final painting to address the original deficiency list from September. Although there were still small fixes to do, I was DONE with this project. There was a visit by Tom mid February 2023 to present the final bill where I asked to have a meeting with Tony to discuss my final bill and the project overall. I waited over 10 days when the office contacted me to schedule a walk through for our deficiency list??!! After calling the office and explaining our project status, it became clear that all the admin and accounting staff were new and not up to date. We schedule a final bill meeting at my home on February 27, 2023. At that meeting Tony did not attend, instead Tom presented my bill saying he had talked to Tony about it. The lack of customer service, follow up, follow through and general miscommunications has made this project end on a very negative note. My kitchen is complete and I am satisfied with the end product in general (with some minor deficiencies that I refuse to wait for any longer) but I CAN NOT recommend Easy Installations or T-Square as a company that operates with any sense of customer service or integrity.

We absolutely love our kitchen renovation as well as our refinished hardwood floors and 3 fully…read morerenovated bathrooms. The IKEA cabinets in the kitchen and bathrooms look amazing. It was great that we found Easy Installations/T-Square Construction that could complete all of our renovation requirements. The staff were amazing and very professional especially during this COVID-19 pandemic and the end product is perfect. Our 1987 house has been modernized and we will enjoy it for many years.

I have a small house and this was a small job, but was treated like it was their only job. The guys…read moreshowed up exactly when they said they would and were courteous in every way. All the demo debris just disappeared like magic, old carpet and baseboards just gone and everything clean. Some boards had to be replaced and I had some bad stains but you can't tell unless it is pointed out. Very pleased, I would recommend them highly

We had our hardwood maple stairs refinished by Excel Hardwood Floors--they did a beautiful job on…read morethe stairs. They were professional, knowledgeable, and skilled. We were very pleased with the work they did. Esquimalt, BC

I purchased rug cleaning equipment from Dusty years ago. Dusty's quick response, product knowledge…read moreand an eagerness for my company to succeed created an atmosphere of success which has realized it self today. I would recommend Dusty's equipment and services to anyone who expects top notch service and or equipment in relation to fine rug restoration. Art Thomas/Owner Steam Sweepers LLC Bellingham, WA

DO NOT bring your designer bag to this company. I needed a few small marks taken out of a suede YSL…read more$2500 bag that I had worn ONE TIME. Dusty told me it would take 1 week. It took 4 weeks. The communication was awful, multiple text messages about me inquiring when it would be ready were not returned. I finally picked it up and it's completely destroyed. He was to get out a few small stains on the back and instead looks like he bleached and scrubbed the entire bag, removed the colour, wore the suede and leather on the bottom right out. He might be good with rugs but he is not the guy for purses, don't risk it. I've attached before and after so you can see the absolute ridiculous work he did.

Recently had my carpets restretched. The workers, Dean and…read moreWade, sent from Pacific Coast Floors did a fantastic job. They were courteous, careful with moving furniture, and efficient. I also dealt with Lacey Webb who was so very helpful. I would highly recommend this flooring company. Wendy

I've ordered carpet and most recently luxury vinyl for my home. Both products were delivered on…read moretime, and professionally installed. In fact, the last installers were so great, they picked up the pine needle trail they left off the carpet at the end of the job! Quite happy with the flooring. Salesperson was also very helpful and pleasant.