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    Sonoma County Carpet & Blinds

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Services - Sonoma County Carpet & Blinds

    Floor repair

    Floor restoration

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    9 years ago

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    The Floor Store

    The Floor Store

    4.3
    (297 reviews)

    A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

    Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

    Heaven's Best Carpet Cleaning

    Heaven's Best Carpet Cleaning

    5.0
    (168 reviews)

    Martin is amazing and very professional. Honest and very transparent. Requested a quote for a…read morecarpet stain removal. Tested a spot if it is still doable. He gave an honest response. Stain was left a bit too long and had settled in the carpet already l, which is our mistake; lesson learned. He even gave us a few suggestions, rather waste a time and effort removing the stain.

    I own a small fitness studio here in Santa Rosa called Team LP Fitness Playground…read more Twice a year, during holiday weekends that turn into three-day breaks, I set aside time to deep-clean my studio, including the carpets. Thanksgiving weekend is one of my favorite times for this. In the past, I've contacted a couple of local companies to handle the carpet cleaning, but they weren't available to come out on the Friday after Thanksgiving. So, I turned to Google and discovered Heaven's Best Carpet Cleaning, a family-owned, local business. I reached out to Martin, the owner, who gave me a competitive quote over the phone. He happily scheduled a visit for the day after Thanksgiving. Martin and his wife, Christina, arrived exactly when they promised. In just an hour and a half, they completely transformed my studio carpets, making them look cleaner, brighter, and even better than when they were last cleaned. Thank you, Martin and Christina, for delivering outstanding service on this holiday weekend! I'm excited to give Heavens Best Carpet Cleaning 5 STARS and strongly recommend them to local gyms, businesses, and homeowners. I believe you'll be just as happy with their service as I am!

    Sonoma County Carpet & Blinds - flooring - Updated August 2026

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