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    Wagner Carpet

    5.0 (11 reviews)
    ModerateRugs, Carpeting, Flooring
    Open 10:00 am - 5:00 pm

    Services - Wagner Carpet

    Carpet binding

    Carpet installation

    Carpet removal

    Wagner Carpet Photos

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    1 year ago

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    2 years ago

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    4 years ago

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    7 years ago

    Bought two carpets both of them are so soft, comfortable on feet and high in quality.

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    5 years ago

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    Istanbul Rug

    Istanbul Rug

    4.9
    (90 reviews)

    If you don't want to waste time and actually realize your mission of finding the perfect rug, which…read moreis akin to looking for a needle in a haystack at times, go to Istanbul Rug and ask for Ogi stat. Being a first time and younger buyer, I was warned by my friends that searching for the right hand knotted rug will be a daunting task. And right they were. I was at my wit's end trying to find someone who would not suffocate me with hard sell tactics and honestly listen to what I was looking for while respecting my budget. After an unpleasant experience at another rug store, I admit I was reluctant when I stepped foot into Istanbul Rug. Lady Luck was on my side when I met Ogi on a Sunday (in Berkeley), who wasn't even supposed to be there since he's usually in the San Rafael location. Ogi is a personable and masterful communicator - the quintessential professional who has a photographic memory of every rug in his inventory. If you want something, he'll find a way to work with you. If you have questions, he'll patiently explain it to you. He streamlined the entire rug buying process while making me feel valued by proactively following up with my inquiries via text. I was initially looking for a Sultanabad for just the living room but with Ogi saving me 4 trips by kindly bearing bridge traffic and toll and driving to my house with endless rug options, I ended up buying another Kazak for the dining room at a very reasonable price. Unparalleled customer service at this otherworldly level is absolutely mind-blowing. I've officially been bitten by the rug bug and am glad I found Rug Ambassador Ogi to help with future rug hunts.

    Need to unfortunately update my review…read more Started off a 5 star experience Once the drive away it goes to one star Won't honor the included padding and delivery. Spent an incredible amount of money at this place and can't get them to include a pad for a runner Great selection and poor service once they have your check in hand - sad to say but I recommend going somewhere else

    The Floor Store

    The Floor Store

    4.3
    (297 reviews)

    A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

    Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

    World Of Carpet One Floor & Home

    World Of Carpet One Floor & Home

    4.0
    (56 reviews)

    We needed to replace our 2nd floor carpet and used this company. Danielle in the front office was…read morevery helpful with information until a salesperson could meet with us. Breanne is very knowledgeable and had some helpful insight into options available. She came out and took very accurate measurements and emailed her bid and even a diagram of the carpet layout. Scheduling was fluid and they were able to install 2 weeks earlier than originally planned since we were leaving on a trip. On the day of installation, Ken and his crew were on time and got right to work. They moved furniture we were unable to and were very respectful of our house and contents. They finished in 1 day, but took care to do a very professional install. I wholeheartedly recommend this company for your flooring needs. We are a return customer and found them to again provide excellent service at a competitive price.

    I have used World of Carpets since the 1980s; both for my home and rental property and have been…read morevery happy with their products and installation. I dealt with Casey Clark and he did not know how to lay out the carpet to have the splice at the hallway. Instead he put the splice in the center of the family room, even though World of Carpets laid out the carpet I planned to replace as I described (splice at the hallway). His layout would have cost me an extra $1000.00 due to the waste. When I questioned this he told me to go somewhere else. What arrogance! There is another guy about his age who is even worse. However the women there were very nice. Things there have really changed. Maybe there a new owner. You can't stretch the carpet one inch like you guys did the first time? The first time the installer was older and more experienced. If you truly could not, I could have cut a one inch wood threshold in front of the slider to make up for the difference. (Other places have thick baseboards.) I'm sure this would be cheaper than $1000.00. Casey did not have time for any of that.

    Furniture Depot

    Furniture Depot

    3.2
    (17 reviews)
    $$$

    Stay away from this place! I ordered a bedroom set during the "big January" sale, I was hesitant to…read morepurchase the dresser mirror but decided to go ahead so I went in a couple of days later to add it to my order, it wasn't supposed to be delivered for 8-10 weeks away, 7 weeks later I got my bedroom set but not the mirror, they said that I had to wait until the next truck comes from Oregon possibly in the next few weeks, this was their error so I asked if I could cancel the mirror order, oh no! No cancelations! I asked if I could pay a restocking fee, nobody could answer my question until Anthony got back from vacation a week later, he said that I could pay a 25% restocking fee but I could only get a store credit for the remaining $350, I said no thanks and please send my mirror, that was 7 weeks ago in the beginning of May, I just spoke with Anthony to get an update on the delivery of my mirror and he said that they are still waiting for a truck to come down from Oregon which will be another few weeks! I will never step foot inside this store ever again and Anthony couldn't care less about customer service, they've lost a good customer over a $350 refund instead of a store credit. This mirror transaction took place the first couple of days into February, it's now the end of June, we'll see if I have my mirror by the end of July. I'm not holding my breath.

    Will never buy from them again. They sell what they have in the store as well as order. They don't…read moretell you the store products have no warranty even though they have a manufacturers warranty. Leather sofa started peeling within two years would do nothing but they said the manufacturer had a five year warranty. Total crap. Spent so much money and no costumer service. Would not recommend them at all. I'll stick with Cokas Dikos from now on they have great customer service and stand behind their products. Beware don't buy anything unless you order it. No help whatsoever never again

    Wagner Carpet - rugs - Updated August 2026

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