It's 10:38 and they aren't open but clearly. Says open till 12 hope they will fix the time issue long dash on the horse

Just came through your drive-thru to get a number 10 which is the Crispy Chicken Sandwich combo. Once I got home and started eat the chicken sandwich, this sandwich looked terrible and it wasn't even hot at all.. I knew giving you guys a second chance to eat at your place again, you guys dropped the ball once again. Your staff needs to do better. This will be my last time going to this place. Next time I will go to Popeye's Chicken instead! read more

Sonic Drive-In - Suppose to be A Crispy Chicken Sandwich - Ice Cream & Frozen Yogurt Near Me - Indio, California

Love Sonic, BUT improvements have to be made. Parked at one of the stalls to order at 9pm but were told that they were closed for the night. So we got in the drive thru and sat there for 25 minutes. While we sat there we saw at least 30 cars park and leave VERY upset. It would probably be best to turn off the lights under car stalls.the employees were very courteous at the window but it did seem disorganized we almost got someone's else's order and we received our order 1 item at a time, 1 item at a time . Strange, but we will be back hopefully it was just an off day at Sonic. read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Indio, California

I want to love sonic. I try so hard to love sonic. I have tried many, many times to support sonic. But they literally have the slowest drive-through in the history of the world. I don't know if the employees are taking naps? Checking their emails? On drugs? But I can assure you... You will never, ever find a slower drive-thru anywhere. ANYWHERE. Throughout time and space. If you're fortunate enough in life to have the luxury of time required to even make it to the ordering speaker, you could place your order... Then, get out of line... Go to Ralph's, buy hamburger and tater tots, and a Coke... Go home, fry it all up, sit at your table and eat it all... Wash all the dishes... And then get back in your car and you would still wait at the window for your order. Does this place have any management at all? Seriously. does anyone ever monitor or time the orders? This is not a convenient location to get to for anyone... It's not close to anything or convenient to anything. So you make a trip over there and spend the rest of your afternoon in line. Ordering at the drive up stalls is even worse. Such a shame, too, because sonic is a likable brand and their food can really hit the spot. I just don't have an hour to wait for my food every time. This is the opposite of fast food. read more

This sonic at Indio have a big problem with the management, because every time have somebody new working there. I don't blame it on the workers, but I do blame it on the manager because if they don't treat workers with respect or even appreciate their effort to work hard then any business will fall and this Sonic have that. Keep changing people working there because is not a good environment to work at means a lot now at days. read more

We got off the freeway and did the drive thru I got the supersonic bacon double cheeseburger with a lemonade and my sister had the sonic cheeseburger with the peanut butter milkshake! Everything was delicious, glad we stopped by! read more

Drive by everyday so I thought I'd stop and try it out. BIG mistake, keep driving by if I were you. As I sat in a long drive through line for 15 minutes before I could even order, I heard several guests having bad ordering experiences while in the pull up parking stalls. I witnessed one staff (Caucasian blonde) have to come out to talk to the guest in person after the guest became so frustrated attempting to repeat their order continuously. The cars in front of me experienced the same difficulty in ordering. Then, it was my turn: I attempted to order a #2 with cheese, regular size with Dr Pepper, a small, bit spicy order of popcorn chicken. What was read back was no where close When I repeated the same order, the order was again incorrect. I then asked if the speaker was working ok, as everyone is having a problem ordering. Nothing but attitude in the answer back, "yes I can here you, can you here me" I complained to Manager on duty , Rosie I believe but ultimately I had no trust in getting a good experience so I'm on my way to another reputable burger joint, In n Out . Sorry SONIC, I honesty tried. My suggestions: Better lunch staffing Retrain microphones staff Retrain manager in conflict resolution in order to avoid bad reviews read more

We've came two days in a row hoping to try Sonics but they close early every time we've tried to g. It's very irritating because we've been trying to go but they don't have the right hours. read more

I guess their selective about who is served. I've been waiting for over 20 minutes at this point. They've served 3 cars that arrived after me. I eventually pulled off after the car two stalls away from mine. Pulled in and order before me read more

Sonic Drive-In - Yes I pressed the button and no one answered - Ice Cream & Frozen Yogurt Near Me - Indio, California

I was so EXCITED for trying sonic for the first time. I ordered a crispy chicken burger. I was disappointed. My chicken was super dry like a rock it had no flavor. My teeth crack because of how hard it was... read more

Sonic Drive-In - We tried the spicy chicken sandwich and it was super dry and hard - Ice Cream & Frozen Yogurt Near Me - Indio, California

got there at 10:30pm and they said they were closing up when online it says they're open until midnight, drove 20 minutes for nothing, don't trust their hours read more

They decide whenever they want to close they close early over an hour before the scheduled time on company website. Drove a while just to get turned away read more

It lunch time I just parked to order they never answered when I press the button. Then I went inside. 4 guy were eating. My husband and me when he in waited there for a few minutes no one came out. Left without food. Love Sonic in Texas. Not coming to this one ever. This happens at 11:45. read more

This place is average at best. My main complaint is that they don't give cups of water.

My card got charged twice!!!! How this happened? I was second in line, in the drive-through. One of the cashiers - the receipt said Danna, came out to start ringing up my order, she took my card. It wasn't until I finally pulled up to the window that she gave me my card back. She must've swipe my card twice. Once she got it and again when I finally pulled up to the window. I went back after work to tell the employees about the mistake. They told me that they were going to take care of it. Four days later the double charge went through on my bank account. Now I have to call the bank file a claim. I would recommend paying right at the window, or give them cash and never give them your card if you're in line! read more

Drive thru window handle covered in dirt in grime. Girl in drive thru was holding on to this handle then gave us our food. Disgusting!! read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Indio, California

Not sure when their store hours are but they're defitently not what is listed here on yelp! Tried once at night at 11:30 & was told they were closing then tried again in the morning around 7 & lights were off, no one responding in the drive thru but I saw employees walking around & some being dropped off to enter work. They don't even have store hours posted on the building itself!!! Save yourself some time & drive further down to the Jack in the Box! read more

So...I decided to give this place another chance. Ordered a drink at 7:58 p.m. for a red bull slush and popcorn chicken po' boy. It is now 9::11 p.m. and I had to call corporate to get a refund because I waited for an hour plus and did not get my food. P.S. the red button on my stall was not working and the drive thru was full of cars that never moved except to leave in frustration. Never again! read more

They forgot all the sides! We got a pretzel and cheese, but no cheese was in the bag, we ordered corn dogs but No mustard or Ketchup. They sure made a sale though, thank goodness we like Sonic. read more

There was no one there in terms of customers & we drove up to a space to order our food instead of the drive thru. They took our order and we sat there for at least 15 min. We even pressed the button and ask them for our order. After waiting for an excessive long time when we are the only customers, we had to get out of our car and walk up to the window. They obvious didn't care and had no urgency whatsoever to make our order. I would highly suggest never to come here. Customer service is non-existent read more

I should have given this place 1 Star a long time ago but I kept trying to give them the benefit of the doubt but every time I drive thru, they fail to hit the mark. What's with you guys and not giving marinara sauce for mozzarella sticks? Gone through five times. All five times, you guys forget the dang sauce. It's annoying. I never leave there with my order completely correct. Why can't anyone at this store look in the bag and look at the receipt prior to hanging it to me? I don't understand what is difficult about that. read more

This sonic is the biggest piece of sh*t. I try multiple times and wait months in between and if you can believe it, it only gets worse. I don't know how it's still open. Horrible service, they take forever to make your food and then give you a chili dog sideways. I just don't get it. I'd give it no stars if possible. Sad. read more

Worst sonic ever. I love sonic but this one NEVER gets the orders right service so slow. And food not up to sonic standards. Don't bother going there read more

That was fine. Service was fine. Food was fine. Atmosphere was fine. The tv streaming was actually buffering most of the time. But that was fine too. The tater tots, as always, were excellent. Their payment system is smooth and modern. The upkeep of the grounds is admirable. read more

Took 35 minutes to get 2 medium fries, 1 corn dog, 2 mini sonic blasts and two medium sonic blasts. While I was ordering the employee professional and courteous but it took her a while to get the order correct on the screen. When I finally did get to the window, initially I received one Mini sonic blast and one minute later received my fries and corn dog. The rest of the time I spent waiting for one mini sonic blast and two medium Reese's blasts which seemed to take a long time. They gave me one mini and two BUTTERFINGERS sonic blasts not Reese's which i pointed out to them. They took them back and when the gave them back to me it looked like they just scooped up the butterfingers toppings along with the whipped cream and added the Reese's toppings. Things have seriously gone downhill at this location. read more

Sonic Drive-In - No whipped cream - Ice Cream & Frozen Yogurt Near Me - Indio, California

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Have not been to a sonic drive-in for a long tine...was excited to try the Red Bull slushees they have! We placed our order and are happy but to our discontent they forgot to give us the slushees and we drove away (I guess always check your food before driving off) we were already in the next sonic in the next city so we stopped by to get slushees again, when we let them know what happened at the other location they just laughed at us (we didn't ask for anything, we just brought it up) at that point we were happy to just get the Red Bull cherry slushees, but to our surprise they gave us just regular red bull slushees! I mean seriously I believe we mentioned twice and they still go it wrong...guess we're stopping at Sonics anymore, will make sure to use my social media to let everyone know! read more

I should have read the reviews before stopping here! It was the worst Sonic I've been too. We went in to eat and the kid at register didn't even break a smile or say hello. Ordered or at least tried to and they were out of kids milks, Coke Zero and even Ranch. When we finally got our food 15 mins later, it was cold and my hamburger had no mayo and the kids meals had no apple sauce. Not a pleasurable experience and should have kept driving on by! I submitted a comment on the Sonic website...it was that bad! read more

Horrible service. Drove 15 minuets to sonic to gets late lunch ordered coni dog mozzarella sticks. Wings burgers and fries. At window Luis hands food and says I'm good. I ask if condiments are there he turns around and won't look at mee. Get home and no condiments. Had the drive back and he says. It wasn't there. Now I'm home with cold food. Never coming back. Ugh. read more

Seriously, this place needs a new manager. The drive thru is incredibly slow. I'm talking at least 15 mins slow for an order. Ordered a #7, with a root beer and a hot dog and Oreo shake for another order. Get to the window, and we get the hot dog with the root beer (which is Dr Pepper cuz they ran out of root beer) So I told them, where is my #7? Apparently they never rang it up and just put the drink and hot dog and shake on one receipt. Ridiculous! So now had to wait til they did the #7. Manager didn't even care. Don't go here, let them lose the business. read more

This if it wasn't fact this is the closest sonic I wouldn't go. The staff is incompetent I waited an hour in the drive in before my order was taken, and when I got home I found it the wrong burger! I ordered "a plan meat cheese bacon and bun double stack" and got a single with everything on it. -_- Atleast the it was the right shake read more

Worst service ever. First in line in the drive thru and it took 5 minutes just for the girl take my order. Then another 10 minutes to get my food. Not even an apology for the extremely long amount of time waiting to be helped or served. Rude!!! To make things worse, there was hardly anybody there. Get your crap together Sonic read more

This review has been coming for a long time. Waaaaaay before Covid-19... how can you guys go form having your dining room area open and being busy and getting orders wrong to now having it closed and you still can't get an order right. And to the girl who forgot the nerds in my slushy. Third visit in a row dear, and you had the audacity to tell me you couldn't take it back in when I didn't even touch it let alone pay for it. Maybe you should have stayed outside too since you couldn't take my drink and make it better why could you walk in? You carry the same germs. Not that it matter because you literally stepped outside the door. I hate this place. It's workers are a bunch of high school kids who think they deserve 15 an hour lol. Get my order right and then I'd vote your way. read more

Just went thru drive thru. Ordered a grilled chicken sandwich, no bun, on a bed of lettuce. The gal replied we don't do lettuce wrapped, I said I'd like it on a bed of lettuce. She concurred. I received a grilled chicken patty, plain, no lettuce, no tomato or anything else that usually comes on the sandwich, just a chicken patty. If that's all I wanted I would have ordered it that way. read more

Been here 3 times since open. Still dont know their items. Dont know how to take orders. Don't know how to get the order correct when they hand it to you. Try to give you someone else's order! Oh man its just crazy! I worked fast food as my first job and it didn't take this long to learn my shit! GET IT TOGETHER SONIC! my experience tonight was really bad foreven having 3cars parked and 2cars in the drive thru. Waited at drive thru menu for 4 minutes before pulling up to a parking spot. Lady answered with a snappy attitude and then tried to tell me something I was ordering wasn't on the menu when it was right they're clear as day. 2 drink order. Been here for 15 mins since I ordered! read more

I get it. It's new. The first one on the East side of the Valley. People get excited with shiny new things. The lines were out the door and onto the streets. So I waited. Waited until they worked out the kinks and the lines were manageable. But I gotta tell you, I'm not impressed. It's definitely fast food. Like McDonalds, Wendys, Pizza Hut fast food, except you'll wait 40 minutes to get your food...which is not fast food in my book. I mean the quality of the food is definitely fast food. In fact, after trying their Sonic cheeseburger, you're better off eating a Wendys single..it has better taste and pretty much costs the same. The same goes for the boneless wings...not good. You'll get better wings at Pizza Hut. And their sonic blasts? A blizzard at Dairy Queen is much better tasting. See where this is going? And the best part is, being my first time at Sonics, they run specials all the time. If you blink watching the screen it will pass you by in a second. There is a cheeseburger and onion ring combo for $2.99. But since I didn't know that and ordered a cheeseburger and onion rings separately, I was charged $6.00 MORE than if I had asked for the special! I addressed it with the server who brought out our food and she went to talk to the manager. The manager said it's our fault for not ordering the special and there was nothing he could do about it...Really?!?! I've been to other fast food places and the person taking your order will actually point out specials to help save you money but apparently that's asking too much at Sonic. So yeah, I'm disappointed and unimpressed...should've built a Chik-Fil-A instead. read more

This is the worst ever our order was a disaster and the lady was rude. They made to many mistakes on our order and it wasn't even a lot of food. read more

After a hard basketball game, my friends and I went to sonic and the service was really slow, they were not serving slushees and their drive through speaker was hard to hear from, and was most likely broken. read more

Seriously disappointed. I liked going to the one on cathedral city due to its quicker service. I came here ordered and half way through my order they did not have any onion rings or tater tots which were part of my order. Changed them to regular fries. After waiting for over fifteen minutes a employee walks out says they didn't have any fries either. They gave no time frame attempt to make more fries or tots or help in any way. Seriously if this is how this one will run I would much rather drive the half hour to eat at the other destination. Wish I could give less than a star too since by the time the food came out some of our items were already cold. Management needs to check in and fix these bugs it isn't that new anymore and today it wasn't that busy. read more

This place is llame the scene out of a Twilight Zone episode. First the line on a Saturday afternoon @ 5 pm was ridiculous, so we deicidas to come eat inside. I think the workers were confused that they saw people in the restaurant. Second they don't take cash? Only cards? And the employees there were either high or just didn't care. Stay away from here read more

I drove into the stall and when I ordered it was very rushed, the attendant didnt ask if there was anything else I wanted just a quick thanks and signed off.....the 1 cheeseburger and the 3 shakes took over 20 minutes. They are very understaffed. Very disappointed. read more