Once again this Sonic is a disappointing stop for a quick drink. I understand taking longer to get my order because it is drive-thru and stall pickup. The long line is fine with me as well during these hot night that a nice cold drink will hit the spot once I get it. What really feels like a disappointment is the inability to order from the app. I am a real cheap spender at heart and wanted my 50% off the slushies from ordering ahead. I told the cashier that it wasn't working and was told it's doesn't matter. Full price is fine when the discount is not offered at every other store in the vicinity. I don't know what the problem is, but this store is always slow with most orderers taking a while to fulfill. read more

Sonic Drive-In - The other stores offer online ordering, this one was removed a few days ago - Ice Cream & Frozen Yogurt Near Me - Indio, California

10/10 DONT recommend I was warned ahead of time not to go to this sonic but I didn't think there was a way to mess up a chili cheese dog.. I was horribly wrong read more

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The worst Sonic that I have ever visited! Told them no mayo on my burger, glad I checked because they got it wrong. The girl finally came back to the window and said she would redo it, and gave me a cold burger with a slice of cheese not melted. They acted like I was the problem instead of being sorry for messing up!!! Rude people at Sonic! read more

It was really hard communicating with the lady at the drive thru...Either she can't concentrate & answer questions or people kept asking her questions because it seemed that she'd hear my question but not answer it until i waited for a while and said "did you hear me?" Or repeated the question again... That's annoying...andddd, she got my order wrong... It's a little hard to know if you can drive to the second drive thru at first...But, after sitting in the one drive thru line, you see the flow of cars alternating getting in the Two Drive-Thru lines as they become available... So, just wait in the single Drive-Thru lane all the way to the left. the middle lane if for cars exiting & entering the drive-in spots. Food: Tried a Frozen Lemonade...Soooo Tart & Sweet... Grossly sweet! Won't be ordering that again. Chicken burger is better at McD's... Fries & tots were nothing to write home about... Did I order the wrong thing or do they just suck? They ran out of their Ice Cream products, so I can't tell you if they're good or not... Under impressed... blehh. I may try it one more time... I don't know read more

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Save your time and money. Keep driving!!! Wish o would've looked at the reviews before going to this occasion. We love Sonic but this one is horrible. Bad service. Waited forever at drive thru. Someone finally asked for our order but she wasn't listening. She kept saying "ok, see you at the window" after every item we ordered. We got to the window, paid for our order and she started handing us stuff that wasn't ours. We had to repeat and wait for our entire order. Finally got our order and 1 item was still won't and the other was not edible. We won't be going here again. read more

Janais. This is the young lady that helped us. Friendly, and Helpful. She went out of her way to make sure the order was filled properly. I wish everybody had help like this. Things would be a lot less complicated. read more

Ordered a sonic blast with Reese's peanut butter cup. Very tasty, rich in flavor and ice cream is delicious. Highly recommend to others especially on a hot summer day read more

This place is horrible! Do not go! The place itself is filthy. The hours are dumb. The menus are literally backwards and unreadable as ridiculous as that sounds (but is true). The manager is barely past a teenager and tried to have one of his ghetto employees fight me for bringing up these unacceptable aspects of a restraint, and I was literally spit upon by said hoodlem employee and ran off for simply bringing up how unlike a Sonic this is establishment was being ran. 0 of 0 and I shoulda called the police and food inspectors on them. read more

Great customer service. We dropped our fries outside, staff let manager know and they brought us new fries!! Very kind!!

Pretty good place, love going here for ice cream, and the slushes, you park your car order and they bring its to your car door

Hands down, worst Sonic in the desert. I have literally NEVER received what I ordered at this place. My fault for continuing to go back. Don't bother calling either - ph is disconnected. You'll wait 5 yrs. For ur food that comes cold and as incorrectly as possible. Receipt in black and white shows correctly but somehow they just can't do it. read more

Thank you Adrian for your friendliness and quick service it was greatly appreciated and I'm glad to be your guest !

It took angee 22 minutes to get me 3 corn dogs and 2 small shakes. I was the only one in the parking lot when I checked in at the stall and waited 17 minutes and no one showed up so I drove to the drive thru window and waited 5 more minutes to get my food. It's ridiculous. These kids have zero work ethic. I read more

The drive thru service was amazing for our large group order. Melissa was very kind and attentive over the speaker and Marcelo and Adrian made us feel welcome and got our food out as quickly as possible. I definitely will be returning next time I visit the area. read more

Fast service, good vibes from Adrian, Melissa, and Marcelo. They were really nice in the drive thru and I would come back again.

The absolute best service at a fast food restaurant I've ever received. Adrian and Melissa were awesome and made us feel taken care of! I would also like to note that this is the cleanest fast food parking lot I've ever been to. Keep up the good work! read more

The service was top notch! We had a big order which Melissa handled greatly! Adrian was so kind to us calling us "sonic family" and giving us a few extra groovy sauces Will definetly come back during our next desert outing! Awesome job guys read more

Adrian was so sweet and so helpful with our order. Even made sure we had water while waiting in this California heat

This one makes me sad to review. I'm a Sonic lover. It took about 45 minutes to get through the drive through line, order food and pay. There was a large number of cars in line, but it looked like there was only a few working the window. Unfortunate because I hadn't had Sonic in a bit and was really needing a "grab and go" type of environment. This was not that. Anyway, I hope any and everyone who reads this is staying healthy and safe during this pandemic. read more

Online states that they close at 12am, hours were confirmed less than 5 days ago, so I drove all the way from Palm Springs just to find out the employees were not taking any more orders at 10:45pm. Please fix your hours, I drove about 20 minutes just to get turned down. Hope this issue get addressed for the inconvenience. read more

Had great service from Adrian. He couldn't have been more helpful. We needed extra napkins and he was all over it. Thanks!

ADRIAN was very nice and accomodating. He made my WHOLE day with a big smile on his face. Made the WHOLE car feel VERY welcome and APPRECIATED. Love you ADR read more

What a terrible place to eat at right after pulling off the free way. The potential this place is really high since the closest one is in Cat city. Condiments are upon request so make sure you ask even if you order few burgers and tots. The drinks are hard to mess up so I will be back for those. read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Indio, California

Literally gave me the EXACT OPPOSITE OF WHAT WAS ORDERED. This should have been a brioche sandwich with sausage and no cheese. This is bacon with cheese. ?!?!? Also the "eggs" taste like plastic. Don't waste your money! read more

Sonic Drive-In - Wrong - Ice Cream & Frozen Yogurt Near Me - Indio, California

We love the slushie 1/2 price app (don't forget to add in nerds!) I forgot to order something after I already went through the drive thru so had my teenage daughter go inside to order. She said nobody acknowledged her or helped her for awhile and were just hanging out talking to one another. However, she said the guy who always works the drive thru when we get our slushies was working his butt off inside doing everything. I found out his name was Richard today and thanked him for always giving us great service. I know it can be tempting to be like others and just hang out, but Richard didn't and my 17 year old said "write a review for him mom so his supervisor sees it." I just wanted to give him a shout out and let him know we see you . read more

My son and I were traveling....and very hungry. Sonic sounded good...but the reviews of this one were less than impressive. However we rolled the dice. And glad we did....food was good as far as fast food goes, service was fast, staff was very friendly. Also the restaurant itself was clean and looked very new. Glad we stopped! read more

Absolutely terrible customer service; it's like no one working here cares about the job they have. I would give zero stars if I could. The most and absolute worst customer service ever; extremely rude. It's a complete and total surprise this place is still running with the management in place. Went to go get food, took almost 35-40 minutes waiting in line. Waited none the less because most Sonics are pretty awesome with their food & service. Not this place, got to the window, gave my card for payment and waited almost an additional 20 minutes at the window waiting for my food. The car behind me received their food and was able to get out of line. I decided I no longer wanted the food because it took so long and it still wasn't ready, so asked for a refund. Gave my card to the cashier, she called a shift manager, who was rude. Three other employees behind him stood standing by the window staring/glaring at me and complaining/talking about me because I had the audacity to ask for a refund. BAFFLING this place is still running with the management that put that shift together. Replacing that crew and getting new management would really help that store out, after reading all the other reviews, this place doesn't know the definition of customer service or hospitality read more

Service was immaculate. There was a guy named Adrian and he was super nice and kind and when I order got messed up, he went and made something else for us!!!!! read more

Maybe stop saying " is that all" everytime I say something. I have ordered so much more but u had to get the hell out of there... super annoying read more

Came on a Friday night and although it was busy, we received our order pretty quickly. Asked for extra sauce for our mozz sticks and our shakes were delicious. Our server Adrian had the best smile and attitude. Can't wait to come back! read more

The food was terrible I ordered a chicken sandwich and the chicken fillet was so small I couldn't find it in the bun. Onion rings a small bag only had four onion rings and it cost $3.19. I have eaten the last time at a sonic burger. The food was cold and not very appetizing, I threw almost half of it away. Not too happy with sonic burgers. read more

I decided after some time to give Sonic Burger a try. .I was tired of McDonalds and Carl's Jr. So, I happen to be coming North on Jefferson and decided to pull into their drive through I ordered a number one, cheeseburger, fries and a drink. The bag was heavy which made me think there must be a hefty burger inside. After getting home and rushing inside to eat my burger, I was so disappointed. I have to say it was the worse burger I've eaten. It was over cooked, tasteless and dry. No mayo, sauce of any type on the burger. The fries were hard and Over cooked. I will never visit Sonic burger again. I should have gone to In and Out and enjoyed a good burger. read more

Adrian had the best service. I appreciated his speed and personality. Made me feel appreciated and ran a very smooth ship.

I'm writing this specifically to thank Adrian for his friendly, professional & outstanding service. My daughter and I stopped by randomly to get milkshakes and I'm not exaggerating when I say that it is a massive understatement that I was pleasantly surprised by the service we received! Adrian is the kind of service provider that makes you pause and think "why does he work here??" as he could easily be anything/work anywhere he put his mind to, but after another quick pause I thought, I'm super glad he does!! Every establishment with customer service employees needs an Adrian. Sonic is lucky to have him! read more

Came here and best service for a Tuesday night. Adrian, Angela and the team were friendly and food came out at a decent pace!

Customer service at this location SUCKS and has always this way. Wouldn't be surprised if this location is eventually shuttered. This morning, an employee saw me walk in, said hello and then slowly and aimlessly walked away from me into the back kitchen area as if I had come in to mop their floor!! This is the 3rd time, I've walked in and back out without making a purchase here. It's not like I'm there for food anyway (ever) just a drink.....so no big loss to them anyway. Dying a slow death, just close already! read more

Awful service. Average food. Good drinks. My sister ordered 5 drinks and they handed them to her 1 by 1. When she asked for a drink holder, the employee said they only fit 2 drinks. My sister asked if she could have 2 in that case. The employee returned with 1 and asked if my sister if she needed another. When my sister asked for ranch they put 1 in the bag. When she asked for more, the employee replies "will 2 be okay?". We had ordered 5 meals. They did not give us our cheese we ordered for our pretzels and put mayo on a sandwich we had asked them not too. Avoid at all costs. read more

My family was stuck in the Drive Thru line for 25 minutes. We should've taken the drive to In n Out for faster service, and better, Fresh food. Disappointed. read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Indio, California

Horrible service. They can't hear you. You talk really slow and they don't know what you're saying. They were laughing in the background. Gave us fries instead of tots even though the receipt said tots. It's like they don't even know what's on their own menu. Very unprofessional. read more

Food - no Drinks - yes Skip the none creative fast food and save your calarías for the slushes. My go to - blue coconut slush! You're welcome! read more