The $6 smashburger special is outstanding! Besides an incredible fully stuffed burger, it includes a large number of terrific potato tots and a large drink with many choices. This is THE bargain in America at the moment. It must be ordered via the app, but the app is so beautifully designed that it's just as simple as can be. If you make a mistake you can go back and fix it, and there are no hangups anywhere. It's unique and better than any other app I've come across. We buy two of these combos (with lots of condiment packets), and with tax and a dollar tip, it comes to exactly $14. The best bargain on the planet. Try it, you'll see! read more

The sonic smash burger was delicious and I like this new menu item! However, the team forgot about our order here and we were stuck waiting for about a half hour before we asked what happened. And then we were given our food which apparently had just been sitting out on the counter. No apology or anything. Bummer on the customer service side. Ambiance is similar to a take it to go kinda place. Nothing too friendly or welcoming about the place. read more

I ordered the buy one Smashburger get second one free and I asked for lettuce, mustard, ketchup, pickles, and onions no smashed sauce, they gave it to me exactly as it says on the menu and not what I wanted, same thing happened with the free burger for my cousin I asked for no onions, no sauce with mustard and ketchup, and that is not what they gave us, the fries are really salty and the onion rings are sweet, I am not into sweet onion rings. The service was great, but the meal itself ensure that I will not be going back to sonic read more

Sonic Drive-In - My POV as I wait for my food - Fast Food Near Me - Henderson, Nevada

Just went on to Postmates to place an order for mozzarella sticks and could not find them on the menu. I called the restaurant to ask if they have discontinued the item and was told that NO they have not, but they are running low so the only way to order is to drive to the restaurant and order them. So, I can order them if I'm at the restaurant, but if I order them through the app, they will NOT let me do that. Excuse me, but if I ordered through the app you STILL should be able to make and deliver. It should be who ever orders them first!!! You have now lost my business for the future. I am home after a procedure and I CANNOT DRIVE!!!!!! THIS POLICY IS ABSOLUTELY RIDICULOUS Food: 1/5 | Service: 1/5 | read more

I ordered through the app, and when I arrived in the drive in I didn't have to wait long to get my food. Nice staff and the food was pretty good compared to other Sonic locations. read more

Kylee delivered my food to the car that I ordered from a mobile order. She was a bright light and so so kind and great at her job. She should get a raise she made the entire experience great herself read more

I urge you not to come to this sonic on Boulder Highway their excuses they're shorthanded. I waited 43 minutes for a smash burger and french fries.. to owners and management or corporate offices how disgusting of you to not put the proper amount of workers to help clients be fed read more

Great attitudes, great service. The strawberry Unsweet Tea is delicious and low sugar. Only complaint: mostly ice. I got four slurps. Out of a medium. Next time I'll use the app for half off and I'll ask for easy ice. read more

Sonic Drive-In - Fast Food Near Me - Henderson, Nevada

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I went to Sonic expecting my usual customer service and average food, but this time I got so much more than that. The Manager, Wyatt had the best customer service and with the amount of people waiting he made sure everyone's order was not only out on time but made up to the best standard. He personally ran out our order and made sure everyone was satisfied and had a smile on their face before rushing back in to help out with other orders. read more

Always slow. Doesn't matter what time of the day or night, expect to wait an excessive time. The staff is nice and friendly, but you may want to go elsewhere unless you have 30mins to spare waiting for your food. read more

Sonic Drive-In - Fast Food Near Me - Henderson, Nevada

Another miserable trip to Sonic on Boulder Hwy. Thursday @7:40 every stahl full, I drove around 3 times to find a spot. The person ahead of me checked in but left without their order, now I understand why... Red button activated (20 minutes before they answered). #sonicappproblems The fabulous Sonic app has created the "I can't leave now" mentality because I've already paid for my order and refunds aren't easy or immediate. This is the first time I've seen people standing outside of their cars lined up at the service door of Sonic angry and wanting their orders!! Feeling bad for the carhops tonight. #sonicjunkie read more

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Never had a problem at this location and workers have been friendly which is saying a lot with how fast food is these days

This is our favorite drive-In restaurant. They have a widely varied menu. Great quality, very reasonable prices for what you get compared to larger national chains. It's like going back in time, until fairly recently, the car hops even wore roller-skates. You can either place an order from one of their many stalls, often shade covered, or even better order through the mobile app, which even offers a time to pickup the order, that's astonishingly accurate, again compared to the much larger national chain, where they often lost our orders or their ice cream machines are broken. I highly recommend this restaurant, and it's sister outlet that's on Lake Mead Boulevard on the way to Lake Mead. read more

There is a reason I don't eat at Sonic. In fact, there are several reasons. In the past, I've gone in to order one of the special seasonal offerings only to be told that they were sold out. This has happened several times at different locations. Seems to be a corporate issue. So frustrating. I chose to give Sonic another try last night despite my past frustrations. I was met with frustration again right away. I pulled up and pushed the botton to order, it lit up red, the screen said they would be with me shortly. Lies! Nobody ever came on to take my order. Another customer pulled up several minutes after me and ordered right away. I pressed the button again. Success. I placed my order; a Sonic Cheeseburger and a churro shake. It is the shake that drew me in. I love churros. It took a few minutes for my order to come out. I looked at the shake and did not see the churro that was supposed to top it off. I thought maybe it was hiding beneath the whipped cream. By the time I was half way through the shake I realized it was not hiding at all. It was outright missing. A churro shake without the churro is essentially just a, you know, shake. A tasty shake. Don't get me wrong. But what a crappy thing to do. Lure somebody in with the promise of a churro and then short them said churro. Not cool! As for the burger, meh. It was fine but no better than the cheaper Jumbo Jack at Jack In The Box next door to this Sonic. I would have been better off going to Jack. They have shakes there too. And they don't pretend to be something they are not. read more

This was an absolutely Horrible experience. First we waited more than 30 minutes to put an order in. Then there was a gentleman bringing out orders [ THE WRONG ORDER] TO OUR CAR AS WELL AS OTHERS]. NEEDLESS TO SAY WE NEVER RECEIVED OUR FOOD AFTER WAITING MORE THAN AN HOUR [ ALL TOGETHER]. We sat and waited and watched all of the cars that came before us leave with their food orders? I think they took whatever they were offered just because they were hungry. We asked for a refund[ won't receive it for another 3 _ 4 days. I requested to speak with a manager [ he/she was not on site]. I asked to speak with whomever was in charge tonight. A young lady came out and I told her my situation. She said " we are short staffed, there is nothing I can do about it" what do you want me to do"? ? Where is the customer service in all of this? My suggestion: Teach the food runner to look for the stall number on the receipt so that he won't bring the wrong food order out to folks. The young lady needs some training on how to talk to customers. Quality and compliance is important and needs to be rethought! If you are understaffed CLOSE SOME OF THE STALLS! TOMORROW I CALL CORPORATE!! read more

15 minutes for a single cup of tea. We finally left without my tea. There were five cars total. This is the epitome of bad management. The ones delivering the food were walking in slow motion. I can't see them being able to handle a rush. This poor management has to be started from the regional position. Any regional worth his/ her salt would never tolerate this lack of performance. Sonic has good food but this is terrible service and makes Sonic as a whole look bad. I will be going elsewhere from now on for al fast food. These are the very people that think they are worth $20 an hour. If it's based on performance, they would make three dollars an hour. read more

I have been here a few times now and every time I have waited over 20 mins for food. This most recent time I waited 15+ minutes for them to even answer to take our order, they cancelled the red button and so I left. I love Sonic but this place has things that they can work on. The food is usually cold by the time I get it and they never remember my sauces. Constantly I am disappointed here. read more

They have a whole crowd of people waiting I've been waiting an hour for a burger . Manager said "call my manager there's nothing I can do" . read more

Shanice, is a such nice employee. I come every week to get ice. She is quick and courteous. She is polite to us.

I will NEVER order food from Sonic again (unless it's a corn dog). The only reason I'm even giving 2 stars is because I like their drinks and ice cream. We just paid $50 for 2 adult meals, 2 corn dogs, a small fry, 2 medium shakes, and 1 small shake. The food was DISGUSTING. I got a chicken tender meal and my French frys were soggy and cold as ice, my chicken tenders looked like flat skipping stones near a lake, and the bread looked fake...plastic. I'm so annoyed that I just spent that much money on this food I couldn't even come close to getting full from. I had to legit force myself to eat this $50 meal read more

My Carhops' name was Donna. She was very helpful with figuring out my order when there was some confusion. She also was very friendly and wanted to double check to make sure my full order came correct. I used to work at a sonics, so i know how lazy and unconcerned some employees at sonics can be. i'm very happy that wasn't the case with Donna because i'm pregnant and emotional today! LOL! Thanks Donna! read more

Sonic Drive-In - french toast sticks with a side of real strawberry topping. - Fast Food Near Me - Henderson, Nevada

Food is a little less desirable but the drinks are always on point. Always get ocean water now and it's addicting.

I ordered a Simple Coke Zero With lemon and a bag of ice , they were not even busy there were no cars on my side of the drive in . Within 5 , 2minutes the screen said that my order was on its way , another 20 minutes and still no order but it was on its way , from where ? Las Vegas ? I left after watching the kid slowly take orders to other cars that arrived long after I did. I will no longer be patronizing that place if that's how they do their long time customers . read more

Food was cold and still took 20 mins to receive order. Tried to leave feedback on my visit using the info on the receipt and bounced around on multiple survey platforms asking for info. Bottom line, I will most likely never try this chain again. The app wouldn't even let me add a card number. Must of been a sign... read more

Terrible service Twice they got are order wrong.. we called and talked to the manager "Trent" he specifically made our order for a second time.. When we got home the order was completely wrong again after he personally making it himself..After that we called and asked for Trent "manager" he said he wasn't there but, we recognize his voice.... We said, this is you, we know your voice..., he said go on...at this time we explain that the items were made wrong....he said "my bad" and hung up.. Very RUDE And unprofessional, we weren't asking for a refund just to make him aware .. We love sonic but will never go to that one.. read more

I've lived in Henderson and have been coming to this sonic pretty much since I was a child . The last two times we have came here the service was horrible they kept taking our order then would not say anything for five minutes and tell us to "hold on" . The food was even worse. We actually just threw the burgers away because they were so greasy the bread was soggy and the fries were stale. read more

Sonic Drive-In - The bun is soaked and soggy from all the grease from the burgers. - Fast Food Near Me - Henderson, Nevada

I've had horrible experiences when I go for a late night run. First off the Yelp hours are wrong. They are never open later than 12. Brings me to my second complaint. They can't even make it to 12. One time they said they were closed after they took the people's order before me. It was 11:40.... One time drove by to grab a drink around 10:30, lights were off and nobody was inside working. Tried Uber eats once. Ordered around 9:50. (Figured that was enough time before they close). They were "making my order" until 11pm and the order got canceled cause guess what!? They closed! Avoid this place. I'm sure nice people work here from time to time, it's just whoever runs the night shifts are lazy and close early. Once it's passed 9pm I don't dare thinking about going to this Sonics. read more

I would give it zero. Waited longer then 15 minutes for our order to be delivered. Fries were cold. And they forgot the happy meal and drink. The girl who brought it out was in a hurry and asked if we needed anything else like yeah the rest of our order. ‍ read more

Ordered my food got a room temperature footlong coney where the cheese wasn't even melted and broccoli and cheese bits tasted like dirty fry oil with the color to show for it read more

Sonic Drive-In - Burned broccoli cheese bits - Fast Food Near Me - Henderson, Nevada

I'm officially done with this location :-/. I use to love the breakfast burritos I use to go quite a bit, I gave them two more chances after they started messing up. 6 months time apart, and they still can't seem to clean the grill. I left a complaint through corporate the first time with pictures on how gross it looked. Burnt egg, greasy, little bit of cheese & only a half slice of sausage?? They use to make them perfect before pandemic, now that's all it is. My second time trying then again was yesterday, same thing. I actually checked before I left. Showed it to the manager and she just told me it's the grease from the grill. That's disgusting . So I ended up with two corn dogs and the tots. Yet, the small size seemed like a kid size. I only got like 6 tots, what's going on? I'll try the other location. If that's the same, I'm done with sonic. I will stick to farmer boys burritos :) read more

Everything was fine, the chocolate shake like nothing else it's soooo good the order was not right I ordered potato tots and received fries

Pretty clean parking lot, easy access in and out. The screen was a little dirty to order from. Food was okay. Chicken was nice hot and Christy, tots were a little cold! But that ice cream was on pint! Super yummy. My sister ordered the hot dog with cheese and said it was super yummy. My niece got the honey bbq and she said it was Crispy and hot! read more

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No care with food! The service has been terrible and always makes me feel sad! Light always turn off early. Feels like a scary parking lot. Flickering lights and speakers are broken. read more

Not happy at all with our latest (and probably last) order. They mark your order as completed and state the "carhop is on the way" but then you wait 8 minutes and still no one arrives... when you call on the screen the person answers shortly and then your order is delivered and practically slammed into your car. Not at all friendly and the homeless that they allow to hang out on the property is pretty scary. read more

When a person drives up to sonic to pick up their food after placing it and paying for it on the app... The delivery person going to the side of your car should ask for identification or ask you to recite what's in the order... I was sitting there waiting for my food that I had ordered and placed on the app, while the guy pulled up next to me in a maroon truck and he had a black mustache and he said that that was his order which was mine... He drove away with $30 worth of food. There should be some type of confirmation number after you place your order in the app That you need to give to the food person to confirm it is your order so other people don't steal your food. To the guy that stole my family's dinner tonight... What goes around comes around Karma is a bitch! read more

Came here and ordered at 9:32 pm, at 10:02 pm she brings out my order. I look in the bag, the entire thing is incorrect. It's another persons order. She grabs it back and says "they were looking for that bag." Then runs back inside to find my actual order, comes out and says they're no remaking the whole thing. The service is crap and they're more worried about socializing in the kitchen than actually getting food in and out. It's now 10:10 pm and my order just came out. I've been here almost an hour, insane. read more

I'm not sure why the lady who took my order is allowed to take orders. After every item I ordered she would say anything else! In a rude why like I'm bothering her by being there. I've order single bacon cheeseburgers many times over the years. We got double grease burgers the buns were soaked in grease I took one bite and spit it out then wiped my mouth out with napkins. I ordered a large drink got a medium. I tried to order broccoli cheese tots/bites she told me they don't sell them while the menu is showing them. Not that they were sold out. She was added what I ordered then taking it off and I would have to reorder it. This experience sucked I'm sure for the both of us... sad thing is it cost me 33 bucks and she was paid for her time there. I feel robbed and now will be making food at home so I can eat. Awesome NOT read more

This place is great. I'd like to give it 5 stars but due to the lack of a drive thru and overwhelming business it's a bit slow. The place is packed. Food is great and we got a lot. 2 diet limeades (great) 1 fruit fizz (great) 3 corn dogs (great) 1 new hatch chili burger (AWESOME!!!) 2 large fries (great) I'll probably come by again if in this part of town and try when it's not the crazy busy happy hour. OVERALL GREAT FOOD AND DRINKS read more

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Wow! Just wow! I get it there is a shortage of good employees, but All I ordered was a dang ocean water! 24 min of sitting in my car waiting! There were 6 people working or not working. Just here to hang out in the kitchen? Judging by all the other recent reviews this store needs better management! Used to be good...now don't waste your time. read more

Terrible service. Couldn't manage to get a drink right after 20 minutes and acknowledged the food was cold because of it. No manager on site. read more