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    Cold Stone Creamery

    3.1 (133 reviews)

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    Tiara H.

    Never disappointed when i come here. Im grateful for the changes of the ice cream, it's always different flavors so you're never tired of the same flavors. This time around they added in banana pudding-DELICIOUS and a lucky charms-DELICIOUS !! The guy who helped us was super friendly to our kids as they kept switching up their minds and didn't show any signs of frustration (we appreciate that) thank you for the delicious ice cream and the nice customer service.

    The love it cup with the like it cup inside

    I canNOT believe audacity of these people. I ordered a Love it on the uber eats app and when I received my ice cream it was in a love it cup but inside was a like it cup! We like to play games but not with our ice cream! I basically paid for a love it size for absolutely nothing! I also was missing my white chocolate chips!

    Coffee Lovers only ice cream
    Brittany F.

    When we walked in, the place had a very potent not so great smell. The workers behind the counter were kind of standoffish and it felt uncomfortable ordering. Some of the ice cream in the window looked like it had melted and been refrozen. For my order, worker made it and then when it was scooped in the container realized she hadnt scoop enough ice cream to start off so she just scooped a bunch of normal coffee on top without having any mixings incorporated. This isn't the first time they have done this. Cold stone has gone down hill but kept the high prices for quality and service they just don't provide anymore. Atleast at this location.

    Walter H.

    Great ice cream! Stopped into the Sunset Road location and could see from the cars in the parking lot that they were busy. Entering the front doors I was right - roughly a line of 10 to 12 people inside. There was a Sanitizer dispenser just inside the doors. They have limited seating, so we knew we wouldn't be eating inside. Normally I'd complain a little - there was 1 guy working his butt off! But the A/C was nice and while nobody likes to wait very long, the line was courteous. By the time we got up to order, the same guy was clearly working alone - but he was nice as could be and kept working away. I also noticed that the line never let up while we were there. When we ordered I counted another 14 people behind us in the line. Kudos to him for being a nice guy and great employee for Cold Stone! Wish I could remember his name. The ice cream was delicious!

    Silk Chocolate Almond Milk with Oreo. Pretty good!
    Alan G.

    Did not like my experience at all earlier. Immediately upon walking in, I could smell heavy bleach (or cleaning agent) and something dirty. As I walked in further, I smelled another bad scent. I was persistent on trying the Silk Almond Milk Chocolate ice cream. It was good! But the bad store experience soured my experience. The staff wasn't very engaging either.

    Its been a minute but the Icecream is so good.
    Katie B.

    awesome ice cream as usual. Banana Ice cream and Butterfinger. i normally get Reese's cups in it, but i like this. always have awesome service, every visit. thank you to the Manager for always being so kind. didn't realize that I'd been coming in here since the owner has owned it all these years, my son is 17 and we've been coming in probably right before he took over. . . but here we are still faithful to coming in.

    a woman's finger and a tray of cookies
    Lauren K.

    Worst cold stone in the valley. Honestly DO NOT WASTE YOUR TIME OR MONEY HERE. They are cheap and absolutely awful people. I ordered CUPCAKES FOR MY BIRTHDAY, a very special day after an incredibly hard health year. All I wanted was some cupcakes and ice cream. This location didn't even have the heart to call me and say they couldn't fulfill my order but in reality they didn't even try. They sent me COOKIES which I don't even like cookies, if I had wanted those I would have ordered them. I ordered CUPCAKES, and then I ordered a MINE size ice cream to which I even paid for extra mix ins and they DIDNT GIVE ME ANY MIX INS BUT ONE!!!! The mine size includes 3 and I paid for extra! And these cheap a-holes only put chocolate shavings in my order these people are horrible. I even made a note it was my birthday!!!! DO NOT WASTE YOUR MONEY HERE. I am going to find out who owns this location and if they own anymore and report them for a health inspection as well because clearly these cookies also aren't fresh. Terrible location.

    Oreo amazing
    Susan R.

    It was hot out today and a cold treat sounded so very good. It has been too long since I have visited this establishment too. The staff was very helpful and insightful on their ice cream as well. The customer can create their own or pick one the signature creations they already have. With so many different flavors it is so hard to chose anyone creation. It was a toss up for me between the strawberry shortcake and the strawberry blonde, but the blonde sounded so much better today. And the twins needed one too of course so they chose the Oreo overload. We went with the large size since we would all three eat off of them together. Plus the large size was so much that we even had left overs. Their ice cream creations were so great and really hit the spot in this hot day.

    Oreo ice Cookies & Creamery

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    2 years ago

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    3 years ago

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    2 years ago

    Pretty busy when we went but the workers were really nice and of course the icecream was amazing

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    2 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    Love the place and a shoutout to Erin for being a awesome worker and getting my order right! Give Erin a raise!!

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    3 years ago

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    2 years ago

    worst vibes. asked for remake and got charged, and all employees were rude. like what the f

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    2 years ago

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    4 years ago

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    4 years ago

    Good for me , love the peanut butter chocolate , The place was professional clean the taste was amazing , Service was good I can't complain

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    4 years ago

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    Cold Stone Creamery - icecream - Updated May 2026

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