I want to give this location all five stars because the cashier at the window was an absolute CHAMP! However, if you are pressed for time, on a lunch break etc, you really should not consider coming here. First thing when I drove up, most of the screens were turned off with a super tiny note taped on them, and I noticed a car moving from screen to screen until finally driving into the actual drive up. I decided I would follow suite since apparently they're inoperable. However, when it became my turn to order at the menu board no one answered! So I drove to the actual window hoping someone would be able to assist me. To my relief, yes a kind cashier opened the window, with a slight confused look, and I explained that no one was answering the board. She took my order with a smile and sent me on my way after a bit. Granted, just happened to be a "shoot the breeze" kind of afternoon anyway so the wait was fine. Thanks Sonic for giving my kiddo fresh, hot food, I'm sure y'all are short-handed, so I'm grateful you're still open! read more

I am so upset. It was 11pm, I am 7 months pregnant and just wanted a flipping cheeseburger. They refused to take my order because they were "closed" but the website says they are open until 1am. He kept ignoring me when I pressed the red button saying we are closing right now sorry. I know they aren't closing because I watched them bring out people food. Lazy workers, terrible service. read more

I'm always disappointed and I only keep trying. Cus it's 3 mins from my house . Today it took 35 mins in a drive thru from ordering to waiting for food. People are usually rude and about 60% of the time the order is wrong. Not once have they remembered the pretzel cheese even when I ask for it with ketchup. Someone needs to step in and revive this place. Midday one time a girl said they were closed cus no one else showed up. read more

Service is slow, food is usually decent but I opened up my smash burger and buns were stale and moldy. Makes me think what else is old and being used. I understand most fast food places aren't exactly the best for you and fresh. But these employees should know better read more

Sonic Drive-In - Mold on the bun. I don't think this passes health regulations. Cmon Sonic - Fast Food Near Me - Haslet, Texas

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This location is very slow. I waited 20 minutes for just a drink. They obviously need help!

I ordered breakfast. My burrito was hot and good. My medium tater tot's were cold and didn't even cover the bottom of the container the came in. There was also not a fork in my bag or the container. This Sonic has gone downhill since Mary, the former manager retired. The first thing I noticed was the access to trash cans was taken away, except for one can next to the door where the carhops enter and exit. The food doesn't seem as good and they have to stuff the cups with ice because there isn't as much to drink in them. I always run out. I would contact the Area Manager, but you have to purchase the list of Managers, Area Managers, etc. to get in touch with someone. I never write bad reviews on here, but this time I just had to. I hope whoever the manager is sees this and makes some changes. read more

This is the absolute worse place in the world try and eat if you don't like onions or mayonnaise. Every single time they mess it up. Will never return. read more

EVERYTHING SUCKS, service is mediocre at best. Everything about food is going to be messed up. It is terrible. I only go here when i have no other choice and everytime is a lapse of judgement. read more

This place is terrible. Order a strawberry cheesecake shake with Reese's. There's no strawberry at all and not even one peanut butter cup worth in the cup. Basically cold milk with cheesecake syrup. Save your money and go literally anywhere else. No competent help here read more

Worst work environment, The new manager fired a worker with autism(the best worker there) , because he was throwing up and sick. Do not give your money to this location. read more

Would give zero stars if I could. Sunday evening wanted to get some slushies, some cars waiting in the stalls decided to go through the drive thru. Waited a few minutes before realizing it was empty and parked. Disappointed with the lack of service. Management needs to hire more kids. read more

Sonic Drive-In - Empty parked car - Fast Food Near Me - Haslet, Texas

Absolutely the worst service I have ever experienced at any fast food restaurant. Me along with multiple other customers pulled into a stall and waited 20 minutes and still nobody took our order. Tried the drive thru and they wouldn't even acknowledge there was a line of cars. Ordered online and it was almost a full hour and a half before we received our order. Steer clear of this sonic. Absolutely TERRIBLE! read more

Would give this place a negative rating if possible. Ordered on line and 45 minutes later when they bring out the order they are missing the drinks which were milkshakes We wait 10 more minutes only to have to go bang on the door to get them now they are half melted!! Horrible service . Don't go to this one !! read more

The worst service I've experienced in a long time. Food was not that great as well. We placed an app order, paid and tipped and we ask if order was all there after waiting over 20mins, they said yes. Order was not all there, they left off a whole meal and we had to go back. We will not ever go back. read more

Every other time we go to this Sonic something is wrong with our order. This time we bought three blasts. The blasts were awful. I got the strawberry cheesecake blast and when I took a sip it tasted like blue cheese! I couldn't drink anymore. But then my husband told me that his snickers blast did not have snickers mixed through, the candy was on the bottom of the blast. All three blasts were completely unmixed. When you pay $15 dollars for ice cream it should be mixed. So I called Sonic to ask for a refund and the guy that answered the phone said they were training someone new and that he would refund our credit card. It's been a week and nothing has been done. This is the closest Sonic to our house so we kept returning. But I think we've finally had enough. There is another Sonice half a mile further down the road on Avondale Haslet and 287. I'd recommend that one. read more

I frequent this location as it's the closest one to my house. Today I ordered breakfast. Yum! Well, not exactly. I open my sausage and cheese burrito to put some picante sauce on it and to my surprise I got 5 little sausage bits. A $6 breakfast combo with .25 cents with of sausage. Remnants the good ole day when you got your money's worth? read more

Sonic Drive-In - Disappointment - Fast Food Near Me - Haslet, Texas

On 9/22/2022, I went to Sonic Drive-In in Haslet, TX. I went there around 8 pm. I pulled up to the drive through and waited 30 minutes at the ordering speaker! I wish I could say this was an exaggeration, but it's not! I had 4 or 5 cars behind me waiting to order! Eventually all those cars backed up and left because they got tired of waiting. I ended up pulling through the drive through area and could see people inside. I pulled around to one of the drive-in ordering spaces instead. I pressed the red button to order. I waited another 10 minutes and never had anyone answer. At this point, I just left. The service, or lack there of, was terrible and non-existent! I would not recommend this restaurant! I'd give them 0/5 stars, but 1 was the lowest I could go because they refused service! I was glad to give my money to another business! read more

If I'm not mistaken they close at 10pm but apparently it's ok to close 10 - 15 minutes before that even when you have cars in the drive through and instead of telling us your closed when you have said time left to be open you just turn the lights off ...... so pretty much they close when they feel like it so make sure y'all call ahead to check if they are open before you wast your time and gas going up there. read more

I got the number 16 a whole combo this is what they gave me . Awfull took 15 min to make this read more

Sonic Drive-In - Fast Food Near Me - Haslet, Texas

Bruh if you like consistency, this place will always manage to ruin your day Constantly getting my order wrong, and on top of that the employees are rude as hell read more

without fail, find myself waiting around 30 minutes for my food at THIS sonic location. regardless of the day/time. I could be the only car at the restaurant and i am still waiting a ridiculous amount of time. read more

I waited at the drive thru for over 10 minutes before finally just going to one of the stalls. The girl at the window threw her hands up when I went around like I should've just kept sitting there. Parked, ordered and that was fine until I got home and almost a whole meal was missing. Great... call and the girl rudely asks if I'm calling the right location. Well the phone numbers on the receipt so I'd say so. Then proceeds to look up the order and tell me oh yeah it's right here.... How many orders did you not complete that you had to be so rude when I called. Will not be coming here again. read more

They forgot our order twice. Waited fourth minutes, then we waited ten more minutes for them to make the shakes and they were wrong. 50 minutes of my life wasted. read more

This location is completely incompetent. I never receive what I order. When you call and complain, you are told the manager will call you back...but they don't. read more

Over the years, on many different occasions, we've been dissatisfied with one issue or another at this Sonic. But, as it is closest to our home we find ourselves always returning. This last time is probably our final visit. When we arrived home and started eating, everything was far too cold to have just been prepared. The ingredients, chili, for example, was not only cold but almost nonexistent as well. When we called and spoke to the manager, she wasn't interested. Not at all. Her reply was to say, the proportions were what she would have expected them to be and she was sorry about the cold food. She offered us two orders of plain tater tots to pacify our displeasure. I'm not sure what I had expected from that call, but surely after spending $26 on food there, two plain tater tots didn't seem reasonable recompensation. It is a shame that while the quality of their product as well as customer service is plummeting, Sonic's prices keep going up. read more

The worst place ever, tots were way too salty and the popcorn chicken was so hard it was like eating chips and very burnt and dry tasting. Not even sauces would help. Do not go here. read more

Slow. Over 20 mins in the drive thru. Missing items. Asked for no pickles and got all the pickles. Told them and no help. Two kids went to the bathroom while in line next door at 7-eleven and back while in line. read more

Service was so slow. I think 15 minutes for a boom box. The tater tots were so stale I didn't eat them.

Location has stated hours but are often closed an hour or more prior to stated times. Only place to grab something hot within ten minutes. Doesn't leave time to turn around and go back for other food on my commute into work. Ended up having no breakfast or lunch to eat on several occasions. Will not return. read more

I came back and staff was much much better. They got the order correct, they repeated the order before giving it to me. They hotdog looked great. I am much happier with this experience. read more

Got the order right, friendly, good food, and even decorated for Halloween. Would reccommend this sonic to anyone.

If I could give a Zero star review I would. I ordered breakfast this morning. Much to my surprise my burrito had NO sausage in it. We ordered the ultimate burrito combos and for what we paid we should of gotten some sausage in our burritos. I literally had none in my burrito and my husband had three little pieces. Don't come here for food. It's not worth it. Try another one. read more

I came to this location tonight because it's usually better than the one by my house. I arrived a little before 7:30 pm and there was one car in the drive thru in front of me. I'm not sure what the issue was, but it took forever for that one car to move. My instincts were telling me to get out of line and I wish I would have listened! We ordered a chicken strip box, 2 burgers and 2 tater tots. I got to the window and they couldn't figure out the orders. It appeared they were all messed up. I finally got my food and took it home. The gravy had so much pepper in it that it was inedible. 2 of the 4 chicken strips were so over cooked that my daughter couldn't bite into them. The burgers were so cold that the cheese didn't even melt. It was disgusting and we won't be back! read more

The absolute worst service ever. The manager even came out and promised to remake and comp my meal after I waited for 20 minutes & he never came back back I never got my food. read more

It's been awhile since I had a good experience at any Sonic but this place is great!!! I missed something on my order and asked for it to be fixed on the intercom as they were bringing it out. Not only did they fix it quick but personally covered it with me in detail when they brought It out to make sure they had it right.. FYI; hang onto Bri ...this girl has the right attitude!! read more

Worst sonic ever!!!!! Not only have they never gotten my order right, but I just waited for 20 min for a route 44 Dr Pepper and drove without it after watching 3 employees talking to the people in the car in front of me. Do people actually work there or just socialize? read more

Worst sonic I've ever been to! Customer service, BAD, drinks,BAD, food, BAD. It's a sonic. Pull yourself together. Can't even get a frozen strawberry lemonade without the worker asking 3+ times what it is and then giving me a water with strawberry. Disgusting. read more

Staff was very kind but the food was horrible. Sadly won't be going back to this location.

I wish I could give this place zero stars. My boyfriend and I decided to order ahead on the app two diet cherry limeade's and once we arrived at sonic we were greeted by a worker who told us they didn't have any Sprite zero to make them, which wasn't a big deal, I just can't have a regular one. She then asked if we'd like anything else and I told her no thank you and she walked away. We were a little confused, because there was no talk of a refund. We pressed the button and explained our worry, and she came back out with a piece of paper with a number on it, and with a bitchy attitude said 'here'. I was dumbfounded. Did I know what the number was for? Absolutely not, I don't really know what sonic protocol is. So I pressed the red button and kindly explained I didn't know what the number was and asked if I could see a manager. Dead silence from the speaker. A worker walks about, I assumed she was the manager, we explained what happened, and then she told us she'd get the manager. Waste of time. The manager walks over, explains the number and how refunds can't be given when the order is placed for order ahead. Sonic is a staple for me, but this place was the worst. I've had better service at McDonald's... read more

Not very good! Burgers were not warm, hard dry meat, chili cheese tater tota were very dry, ordered a green chilli burger but hardly had any, only a little bit outside the burger, thats it! Really bad cooked, burgers didnt taste fresly made at all! read more