Don't know why this place has such bad ratings service was great and everything was in order. Definitely I'll go back to.

We ordered 4 blast master shakes. 3 med @ $6.40 a piece and a small @ $5.40. You would think that when you order a small vs a medium there would be a difference in the amount of ice cream you get in the cup right? A medium to me would have more than a small. Well, it actually looks like the small has more. As seen in pics below. I asked them about that and the first girl in the window seemed like she was willing to help and top off the cup to the top of where it should be. The manager told her no. So I proceeded to ask to speak w the manager so I could maybe get a better understanding and answer. She told me that this is their standard and that she would have not do it to this one blaster and that's just their standard! As she brought that one back to the window (w attitude) I tried ask her why they seemed not full. She said have a nice day and slammed the window in my face and walked away! I'm sorry but having worked in the F&B industry and a manager myself, I don't think that was very appropriate and professional! I forgot to take a pic of the one I asked her to put it to the top to compare all 3 of them. But the left one is the small and the right is the medium. You can clearly see the medium looks like it almost even has less than the small! Not sure if anyone else has ran into this problem. We ordered 2 medium ones a few weeks ago and they were filled to the top! Just sayin!!!! read more

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Angela , an employee at this Sonic went out of her way for me and provided excellent customer service! I ordered the new unicorn slushy, and Emilly walked up to my door with a big smile on her face and proceeded to hand me my slushy. But before she handed me my slushy, she hesitated and asked me if I wanted the pink unicorn straw instead of the purple one. Seems like such a little thing, but it was so thoughtful of her given that she does not get paid enough to think about small things like that. Without me even asking, she already knew what I wanted. Corporate sonic if you're reading this, get Emilly up in your office full-time and pay a bunch of money because it'll be worth it. She knows what she's doing and deserves acknowledgment and a raise for her contributions to your business! So refreshing and honorable to see people giving it their all no matter the job! read more

Very friendly service and kind people. I enjoy getting the corn dogs when they do their 50 cents deal! I like being able to park and enjoy in the car and being served quickly! Great deals and great fast food! read more

Sonic Drive-In - Burgers Near Me - Golden, Colorado

The Garlic Butter Bacon Burger is always a favorite for me and my best friend. I absolutely hate melted cheese, and my friend does not, so on instinct when we got our bag of food my friend went to open both burgers and manually check which is which. But no need for all that! They kindly put a "No Cheese" sticker on my burgers wrapping. The person who delivered the food to our car ran into the 20 degree weather in short sleeves and apologized for the wait, which couldn't have been near even ten minutes. We always have so much fun sitting in the car and talking with the exact dinner we craved. I recommend always making the friend with the biggest car drive you so you can have proper space for your meal. read more

Sonic Drive-In - Garlic Butter Bacon Burger, Tots, and Brownie Milkshake - Burgers Near Me - Golden, Colorado

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I love how this location finally put a drive-thru window in! It makes it so convenient and fast. We came here the other day to get a couple of Ocean Water drinks. Honestly, you can't beat the price! They have wonderful Happy Hour pricing as well which is cool for a non-alcohol establishment to offer! I like the old-school feel of parking and having a car-hop bring out our order and it is nice to enjoy our drinks under the carport and out of the sun. They have amazingly delicious beverages with the popular pebble ice. I have bought bags of their ice before because we love that kind of ice in our drinks. My favorite drink to get here is Ocean Water. It is basically Sprite with coconut flavoring....so delicious! I have not tried their food, so I cannot speak on that, but I have heard from other people that it is good; especially their mozzarella sticks. This place is a refreshing afternoon treat! read more

Our food was cold when handed over. Stale fries and order was missing some food. Waitress was passive. Very unimpressed

Literally the worst fast food experience I've had. Ordered a large jumbo popcorn chicken combo and got a small clump of chicken not even a 1/4 of the bowl full. noticed they forgot the large tater tots that are supposed to come with the meal (how do they forget that?) so when I asked for my tater tots I pointed out how little chicken I had and she said they judge it by eye when serving It and I couldn't have more. plus the "fresh" tater tots were cold. then when I unwraped my quarter point double cheeseburger the buns were smashed like they were squeezed between two palms, one patty was split in half and falling apart and they were both burnt on the outer layer of the patty. I don't know what's happened to the staff since I visited last month but back then they knew how to actually make the food on the menu opposed to how bad they did on this visit. Update: went to another sonic and ordered a medium size chicken and it was double the size of the amount I got from this location. So definitely won't be back. I've already told several friends that live in the area. Not to my surprise they also mentioned having problems. read more

The service is horrible, always busy because they are understaffed. Went 45 mins before closing and they told me that they were no longer serving food and that the ovens were off. 45 minutes?? That should be illegal to put that you are open for food AND drinks. The location is convenient but other than that I do not recommend. read more

Surprised by how bomb the double bacon burger was for the price. I had a bit of a complicated order but they nailed it, and using the app got me a free medium popcorn chicken and 1/2 off Cherry limeade! read more

Sonic Drive-In - Burger - Burgers Near Me - Golden, Colorado

I'm a Hawaii kid and we don't have sonic in Hawaii. But I see all the commercials and salivate at all the yummy milkshake concoctions on tv. -___- soooo luckily, my brother lives 2 minutes away from this sonic drive in. So cool!! It's like those old timer drive ins, where you pull up, order, the food is brought out to you and you can eat in your car. Yeah, it's a pretty slow process, but it's an experience!!! If you want a drive thru, go to mcdonalds.... I'm glad they have this button to push when you're ready to order, otherwise they would have had to listen to our 8 minute conversation about which milkshakes to order. I settled on the peanut butter with Oreo milkshake, which only came out to like $2 because they are half off after 8pm!!!! Omg! How can people not like this place. Ok, well yeah, I didn't try any of their burgers, but the milkshakes are so good and inexpensive!!! I stole all the cherries from all the milkshakes we ordered, definite plus. I wonder if you can request extra cherries.... Although it was a little slow, it wasn't an excruciating wait. And the thick, creamy milkshakes, $2 were worth it IMHO :) PS for all of you who have never been to a sonic, you have to eat outside or in your car. Lol.... We know this from experience haha read more

Sonic Drive-In - Best milkshake ever - Burgers Near Me - Golden, Colorado

Usually get a nice juicy cheeseburger here. Not today. Dried up hockey puck of s patty. Too bad. Hot dog bun was dried out also.

My daughter had a tonsillectomy and we heard that sonic ice was the best for the healing process so I bought two 44 oz cups ice and a cup of coffee for me. Now my daughter can attest that the ice is the perfect size and shape to sooth the throat after surgery and I loved the Green Mountain coffee. The young lady who helped me was very sweet as well. read more

Hi! If I could add no stars, I would. Waiting 20 minutes for two drinks is not my thing. If you'd like to wait that long at a drive in stall to be treated rudely by the staff, go to this sonic. I won't be returning, and am disappointed because it is the only one close to me. read more

I ordered an online order and when I arrived not seemed the employees left early and left their ordering on very unprofessional and be careful ordering from here as they may leave early. read more

I went to get a drink at 9 pm and waiting in the drive through for about 5 minutes and no one took my order, then you hear "there is a big a** car in the drive through" come from inside the building. A woman then proceeds to come out and tell me that they are closed when they have a sticker on the window clearly stating they were open until 11 pm. I was very disappointed as it is about at 15 minute drive and there was a car in front of me in the drive through who was being served and I was there two hours before closing and was told they were closed. read more

Paid for large and medium combo meals, received small fries and small meal. Waited at drive thru for people who ordered after us to get their food before us and leave. Did not receive exact change when paid with cash. Terrible read more

I ordered chicken tender dinner, everything's Meg was fine except two of the tenders were as hard as shoe leather. Beware ! The tenders are not tender.! read more

Six months ago I went there and their credit card machine was down. I tried again last night and it was down again. I tried this evening and now their ice cream machine was done (yes I know it is cold out but I wanted a shake). Food quality is always hit or miss, mostly misses. I'm not going to bother going here again. read more

Ally is a SUPERSTAR! So many happy interactions at this location, quality food and service! Thanks sonic, you're the best!

Consistently poor service and food quality. The only reason I keep coming back is because it's less than a minute from my house and I get cravings for shakes easily. Luckily for this sonic, that's their only redeeming quality keeping them from 1 star. Went last night and ordered two of the Chicken Strip Dinner meals. The sides of gravy were literally just milky water that wouldn't even stick to the food when dipped in. When I came back to get something else, I wasn't offered a refund, only new dipping sauces, and then still had to pay the $2.14 for the coney I ordered instead. So in addition to the other food I bought, I paid almost $7 for 3 dry chicken strips, one onion ring, and a piece of toast. NICE. Maybe offer some better incentives to people you've already inconvenienced. Beyond that- I've overheard employees being entirely inappropriate in the courtyard area, discussing plans to jump and hurt people in retaliation for some trailer park drama. Golden is a really great area to live but this Sonic and its employees need an upgrade. Also you need to start serving Cheddar Bites. What's up with that? read more

Sonic Drive-In - Here's what you get for $5! A mini ("2 piece") jalepeno popper (one missing the jalapeño), a corndog, and a limeade. BYO dipping sauces. - Burgers Near Me - Golden, Colorado

Asked to do 3 separate orders and i was told i was able to do so over the mic. Lady with pink hair and crazy makeup on her face who claims she's the manger argued with me saying she can't do that anymore. i've been here every day and i've had no problems until this new lady came in and can't do her job. it's crazy to me how lazy some people could be. read more

Food is usually pretty good, even if you have to wait a minute for it. We always come for the tater tots and are seldom disappointed. Except today, naturally. Apparently, they "just" opened (though the Yelp and Google pages say they open at six) and the cook FORGOT to turn the fryer on. So no tater tots are available. Even if they open at seven instead of six, every breakfast meal comes with tots. The good burritos have tots *in* them. This means that you can only order sandwiches, and no sides. We're doing laundry down the road and couldn't stick around until they actually got their kitchen completely up and running. My sandwich was okay, but my wife's chicken was really dry and disappointing. Overall, we should've just gone to the gas station across the road. read more

Is ice cream supposed to be chunky, like it has grains of sand in it??? I'm super dissapointed considering it took my husband 30 minutes at 7:30PM to get ice cream and it was grainy. My daughters ice cream cup was grainy as well. See picture! Yuck! I have never had ice cream like this. What did you guys put in this??? Is is rotten? It didn't taste like it was fresh. I would like a refund please? If i do not recieve a reply this is going to corporate. Not the first time I have had a bad experience at this location. Last time my Entire order was wrong and as someone who has worked in food service as a manager, seeing all of the one star reviews for this location, something seriously needs to be done. read more

Sonic Drive-In - Burgers Near Me - Golden, Colorado

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Update tried again just to get two drinks and waited over 10 mins. The drinks have milk shake lids ? This place literally cannot get it together ! read more

Sonic Drive-In - What's going on with this lid? They just can't get it together ‍ - Burgers Near Me - Golden, Colorado

The reason this gets two stars was how quickly our order was taken when we pushed the button on the stall. The reason it's not 5 stars? Read below: We waited for our order for 10-15 minutes, which wasn't terrible, but seemed long for how non-crowded it was when we arrived. The person brought our order out, handed it to us, and left before I could even ask for sauce for my chicken tenders (I thought maybe they should have offered without me having to ask, but whatever). Then, my boyfriend goes to eat his burger, and we have the wrong thing - they charged us for extra bacon on a regular cheeseburger and gave us a bacon burger, but we didn't want bacon on it at all. Fine, easy mistake to make, not that big of a deal, but we wanted to get what we actually ordered. So we press the button and explain the situation, and the person taking orders comes out and says "oh, I knew I screwed that up, whoops" and takes the burger and our receipt back inside to fix it. We wait for about 10 minutes and she comes out again, saying "we're waiting on fresh meat, that's why it's taking awhile." Then, 5 minutes later, a different employee delivers a bag with a burger in it without our original receipt. Since we keep our receipts for credit card transactions, we asked for him to grab it, and he brings out our receipt, clearly crumpled and greasy, which again, whatever, but not super premium in experience. Then, the real reason this review is so bad: as we're sitting there, we open up the burger and it's the SAME DARN BURGER, bacon and all. Since we had already wasted so much time, we just left. The burger wasn't what we ordered, but he ate it anyway. Also, my chicken tenders were dry and no good at all. read more

the manager was very very rude she was screaming to us the customers and very passive aggressive now I understand why it's always empt.

How is a Sonic out of everything in the summer? Out of tater tots. Out of ice cream. Out of ICE! OMG!! Apparently the New Manager doesn't know how to manage. Seems one might need to check his credentials. read more

Not trying to take business away but maybe this will help training purposes. Went here last night for ice cream and a hot dog. Got the order wrong, whatever... it was after that where it was alarming. She forgot my hot dog. Then asked me if I was sure I wanted it. Then brings out change and asks us if we want our 75cents... which is fine I don't need the 75 cents. But you already messed the order up twice you would think they would at least try and give me the appropriate change... very weird experience. Hopefully they can go through some training on diligence and dealing with customers. read more

went to get sonic today. ordered fine, had to wait a bit for my food, which wasn't a problem. went home, opened up the garlic butter bacon burger, and there were two small pieces of bacon, and a small bit of the rest of the burger, from the outside, just looking at it, it looked like a cheeseburger when I first opened it up. read more

Why promote the sweet pretzel if you don't have it yet. Then charge me for the regular pretzel and ask for the food back its going in the trash any way. read more

I know this is a fast food chain but what a disappointment having not been to Sonic in a while and this one putting very little effort into the food production. Maybe they are short staffed or just unhappy workers but thought my Oreo Blast would have more than 1 Oreo in the whole shake. read more

Just watched the guy behind the counter sneeze into his hand, wipe his face, then pick his nose. Holy boogers Batman. No thank you.

Service was prompt and friendly. Cheryl who brought my food out was super nice and I really appreciated it. I was a little disappointed to discover I didn't receive any ketchup or marinara sauce. I thought that would come standard when ordering mozzarella sticks and tots but I guess not. I generally get good service here so I'm sure I'll come back. Would be nice if they at least asked if I needed condiments though. read more

We have recently ordered from here and the total came out to $60 so we expected the food to be good; however, we ended up missing a chicken sandwich an order of chili fries and all of our sauces. Very disappointed. read more

Litteraly turned the lights off on us the moment we pulled up (11pm, they advertise that they don't close till midnight) Tried to tell us they where closed. And didn't know the stall number we where in. The person taking our order was also rude. It seems almost as though there are no managers or manager oversight and the regular staff decide when it closes instead of following the advertised times. read more

Ok food but slooooooow. Went there yesterday about 20 minutes after they opened and ended up waiting at least 15 minutes. There weren't a lot of other customers, but they seemed a bit short staffed. But the extreme tots are sooooo tasty, and I would do naughty naughty things for their cherry vanilla Dr Pepper, so I probably won't stay mad at them for long. read more

I was about half way done with my burger and tots when one of the carhops came out and told me they have a 10 minute limit and they told me to leave or they would call the police. Sonic, every Sonic, you just lost a good customer. read more

If you look at the stars it's 2. Went there to oder food and when we ordered they stated their system was down and we couldn't order and they had no idea when it would be up, stated sorry and closed the window in our faces. Couldn't they do it verbally and put in the system later. Terrible customer service. read more

Don't get me wrong I love sonic, but I don't know what's wrong with this one. The past two times I've gone, both on Sunday nights, I've had to call in twice after waiting over 30 minutes for my order, and the orders were both wrong. I get if they are short staffed or having some other issue, but when I get "Oh yeah it will be out in a minute." That just doesn't work for me. read more