I pulled into stall # 8 yesterday after a long day at work. The place was not as crowded as the other fast food spots, but I ignored that. I went through the whole app, trying to understand when the stall number was supposed to appear. An extremely dark skinned Black girl came up to my window so I quickly rolled down the window to get help. She asked me if I ordered the frito something and I said no, then explained my dilemma. She has no idea wtf I was talking about, because she told me to order at a menu stall. I said okay and moved but she pissed me off because you can't use app coupons at the menu stall and I knew that---I just moved so I didn't end up in jail. I pulled back around after I realized the problem--it doesn't tell you that you choose your stall until AFTER THEY TAKE YOUR MONEY. That's a star off. Then another cute White girl wearing glasses brought my food out...i knew there was going to be a problem because it came out too fast--ESPECIALLY when I modified it on purpose. I told her I put six bbq sauce on there and asked if they were in the stapled bag. NOT ONE was. Another star off. I opened my hot dog and it was OLD af because one side was hard and the other was chewy. The chilli was scorched and the whole thing looked like someone just threw it together. Another star off. The double bacon cheeseburger was ALRIGHT, they got my toppings wrong and it was warm and not hot...the bacon was basically old charred SCRAPS thrown on top. NOT WHOLE STRIPS and I was charged 90cents for it. Another star off. There was also NO RECEIPT. I won't be returning. read more

When at a friend's house in Chandler, I fancied a hot fudge sundae and found myself at the Sonic closest to her house. The drive thru was a little slow, but friendly. A great hot fudge sundae and I'd absolutely return to get more items. Some Sonics are not run well, but I'd definitely choose this one over the one closest to my house. read more

Sonic Drive-In - Hot fudge sundae - Burgers Near Me - Chandler, Arizona

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What could improve?? Please put more fries in the Large fries box. I'm paying extra for the large box and barely getting any fries... PLEASE CHECK YOUR FRIES BEFORE YOU DRIVE AWAY!!!! read more

Reviews don't lie!!!!!!! Worst sonic !!! Can't get simple orders right Medium cookie dough (extra , extra cookie dough) just not to have to argue 8.93 and half of it 0 cookie dough Place is a joke don't waste your time read more

According to yelp hours they close at 12AM on Monday but on Google Maps it says 1AM. I asked the worker and she said they close at 1AM. The. when I went to order and asked for a blast she said they aren't making anymore ice cream. Soooo we're not making items an hour before close?? Specifically came for a sweet treat but no "we're not making anymore ice cream". Got itttttt read more

I ordered 26 inch cones with Coney sauce, onion and mustard. I got 26 inch hotdog with mustard, ketchup and onion. I had to repeat it about four times and they still got it wrong. read more

This is the dumbest thing I've heard. So I order 5 chicken tenders AND a large chicken bites. I ask for bbq sauce and the worker hands me one because they charge .25 for each extra sauce. I'm like how the heck do I order all these chicken and get one sauce? .75 is not the issue but one sauce is ridiculous. I'm never going to any sonic again. If you need money just say that. read more

The of charged me for my order... literally double. Won't answer their phones so now I have to drive there to sort this out....

If I could give 0 stars, I would. I have been coming to this Sonic location for years and don't know why I continue to go back. They NEVER have ice cream. They don't take Apple Pay and don't warn you beforehand. The wait is ALWAYS over 10 minutes, probably because it seems like only 2 people work here. PLEASE get help at this location. It is a JOKE... read more

Stopped here after date night, and I got pecan cluster blast. It had lots of toppings. The service was quick fast and efficient. read more

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I had not had dinner and was craving a burger so I drove thru about 7:45pm. Ordered a #3 cheeseburger, fries, and coke. Took it home and ate while watching the game. And I have to admit, I was pleasantly surprised - it was absolutely delicious! Burger was hot, cooked perfectly, and it was seasoned great and was very tasty. Bun was warm and soft. Fries were hot and fresh. And the coke was so good - properly carbonated, and the crushed ice was perfect and easy to chew. It absolutely hit the spot for me. In comparison to many of the fast food burgers I have had lately, it is at the top of my list. I had not been to sonic in a long time, but I definitely will be returning. read more

Extremely rude workers. Refused to help me with a to go order that had already been placed and slammed the window in my face

I love going here to grab a quick cup of crushed ice. No matter if I use the drive thru or the stalls the customer service is always fast and amazing! Thanks so much Carlos keep being an awesome person! read more

I've been to this location twice and they have stated that they are not serving ice cream any more. Both times were no where close to closing time. read more

i ordered food online and they completely missed my order and i sat there and waited 40 mins and they couldn't even give a complimentary milk shake for the inconvenience. -10/10 service read more

Always has the soda flavors we want. But the lime drinks are not the same as 20 years ago. The taste is artificial

Girl with dark brown hair working the drive through on 6/7/25 at 10:15 pm was extremely rude. She was screaming and cursing about how we tried to use tap to pay. We literally just held our phone up, she said they don't except so we paid using our card and she freaked out about it. Not going back, extremely rude. read more

This locations SUCKS they always get at least one thing wrong and last night my little brother wanted a hot dog plain and they still put stuff on it and one of the employees was checking her phone while we were waiting for our food in the drive thru, I love sonic and the food but recently they've been really going down hill, also they got rid of one of my favorite food on the menu the buffalo popcorn chicken which I really liked. read more

anytime after school hours and the food is terrible. teens cook and take orders, honestly, don't expect much. they probably care less to even work there. sat in drive-thru for about 15 minutes, just wanted to get home and play some arc raiders. forgot my 2 extra fries, they need to stay in school. read more

We waited well over 20 minutes for 4 drinks and a tater tot. They were not busy at all; there were only 3 other cars in the parking lot waiting for their orders. There is no reason it should take so long, even with a minimal crew, to make 4 drinks and a tater tot. read more

Lol they suck. Literally repeated our order like 4 times and still got it wrong. Lol I can't even explain how much they suck.

Has to be the worst sonic out there. They have put signage and napkins/papers all over the drive through window so you can't see what they're doing in there... sketchy to say the least. Things also take an incredibly long amount of time. 2 cars in the drive through takes almost 20 minutes. I have never experienced such poor service. The food is also not good. Here is a picture of todays corn dog. It's not hard to cook a corn dog. 10 year olds do it all the time. Anyway, this place should probably just be shut down. read more

Sonic Drive-In - Corn Dog - Burgers Near Me - Chandler, Arizona

Tonight my husband went to sonic to get ice cream. Google maps said this location in chandler was open until 1 am. He arrived about midnight. My husband walked into the lobby because no one was responding when he was trying to order. When he walked in the manager, as he called himself, and two other workers were smoking weed inside. They were clearly using the sonic counters to roll their joints. They didn't even notice he was standing there. He asked if they were still open and startled them. They all started to yell at him to get out. He again asked if they were open and the "manager" Stephen Harris came over to my husband and got into his face screaming to get out. So my husband asked for the managers name and phone number. Stephen told him the managers name was John Jacob jingle himer smith and then rattled off a phone number. Come to find out it was Stephens personal phone number he gave him. 520-414-5644. Then Stephen proceeded to use his large stomach to bump my husband backwards and then bear hugged him in an effort to wrestle him. All while his watch scraped down the back of my husbands arm breaking the skin. My husband had to break loose and leave. The altercation turned quickly and caught him off guard. May want to check your cameras Sonic We're hoping there can be an amicable resolution. If not we will be reporting the assault to the police read more

Sonic Drive-In - Burgers Near Me - Chandler, Arizona

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Don't order the crispy chicken sandwich. You can get a larger chicken sandwich at McDonald's for a dollar than you do for $10 here. I feel ripped off. read more

Sonic Drive-In - Their crispy chicken sandwich. It's literally five bites worth of a sandwich with excess breading. - Burgers Near Me - Chandler, Arizona

Service alright nothing special and med ice cream nothing special and rude staff and very unprofessional staff

Worst sonic I have ever been to and I love sonic. So sad, they were not even busy and it still took 20 minutes to get us our food and then it was the wrong order completely. They gave our order to someone else so then it took another 20 minutes to get our breakfast burritos. Yeah thats what we had that took that long breakfast burritos. And then once we finally got them they were full of black grease. It tasted like they hadn't cleaned the grill or something. So our food took 40 minutes and then it was nasty and we couldn't eat it. And used to, atleast where I'm from, if they don't have your order out to you quick then you get a card from the manager with something free or a discount or something, but did we get anything for this experience? Nope, not even an apology. We will not be returning to that sonic! read more

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I wouldn't be sad if this place was closed. Every time I go to this sonic location I'm met with rude people. The food is crappy too. I ordered a Crispy Chicken Sandwich and it looks nothing like what I got. No lettuce, the bun was smashed in- looks nothing like the bun in the picture, the burger itself tasted bad. Their service is as bad as their food. I don't usually leave bad reviews but every time I go there it's a horrible experience. When I ordered this burger the lady was rude and last time I ordered from here the girls working were talking about my bf and I out loud like we can't hear. When I've ordered online and didn't go through the drive through they took forever to get me my order and it wasn't a big order. read more

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I'm only giving 5 stars. Because I received outstanding customer service by a young gentleman named Alex. I only purchased drinks, but he was so polite. read more

Woahhhh I usually love Sonic! Been coming to sonic since I was tiny! Went there the other day and got terrible service and it took over 20 minutes to get my small order. I am Just now seeing the other similar reviews. I hope corporate or management or whoever fixes the issue! read more

I have placed multiple orders over the app. The food always comes out fast and tastes great. Very great customer service!

Have gone here now a couple of times in the evening around 730-8ish time and pull up to drive thru, sit for a few minutes.. no response. They are not closed. Go up to the window. People sitting inside kitchen area just sitting, eating, playing around. Zero cares of any customers. I will no longer go to this location. This location really needs to be replaced with something else. read more

Horrible customer service and they take forever to get the food out. The worst Sonic in the valley

Waited thirty minutes for my meal, when I went into my bay, nobody was in the drive thru. I had to actually walk into the store to retrieve my food, which was just sitting on the counter. Ten minutes had passed from the time it said the lady was bringing my order to the time I had walked in and received it. Everybody in the drive thru got treated like kings. read more

This is my onion ring they manage to mess up every order it's always something I've had enough wound be customer service at this location read more

Sonic Drive-In - This is my onion ring order They manage to mess up every order - Burgers Near Me - Chandler, Arizona

Been waiting in line for food for 15 min with one car in front of me at the window... slowest place EVER!

I usually never do reviews but went to this location to get some ice cream with my fiancé. We got bad service and couldn't even eat our milk shakes because the milk they used was spoiled. read more

I went a few days ago and everyone was absolutely lovely, and the manager Jay I believe was very accommodating with my order, will definitely be back ! read more

The high schoolers that run this joint at night say "kitchen is closed" 30 minutes before the official close time. how is the kitchen gonna be closed but the store isn't closed? sonic says they close at 12 but the kids that run the store decide to stop making food at 11:30 read more

Went to sonic tonight 8pm on a Friday. Two of the menu "red" buttons did not work so after moving spots twice we found one working. Took our order with no sort of appreciation or customer service. It didn't take too long for our food however the guy who brought it out told us "they are totally out of ranch" - I wanted some for my tater tots. Also did not thank me or even acknowledge the tip I handed him, just took it and left. Got back to the hotel to find out my tater tots were 1/2 full and my daughters fries were 2/3 full. I realize it's hard to find help but I would gladly pay more for better service. This was terrible, we won't be back. Too many other places to choose from. read more

It's 11:33 and the kitchen is closed? But says they don't close until 12. This is a fast food restaurant not a sit down restaurant. Could not serve anything but a shake? Very unpleasant visit. read more