This is a place that I recommend to repair your car. Friendly, respectful and above all at a great…read moreprice. When you bring your car here, you know it will be in very good hands. That has been my experience with Highfalcon Auto service. ~Myriam Fonseca~ Owings Mills, Maryland.

Friendly local business. I came in for oil change and a check up for brakes. Service was not…read moreexpensive and so far so good with car performance. Would use their services again.

Brought in my trusty Subaru after it lost power steering and 3 lights came on (rear diff. temp,…read morebattery, check engine). Bijan (sp?) and his team handled everything from start to finish with the utmost professionalism and care and worked unbelievably quickly to replace a belt/tensioner system and repair an oil cooler leak within 24 hours. All in, I spent less than $500 to recoup well over $1,500 in trade-in value. Just bring your car here - you'll be happy you did.

I have had the most unpleasant experience with Phoenix Auto in Hunt Valley, MD. Please proceed with…read morecaution when working with this shop. I was told by one shop that my alternator needed to be replaced, so I took my car to Phoenix after price-shopping around. Phoenix had my car for two days while they attempted to diagnose the problem with the battery not holding a charge. I was told the alternator was fine, but they wanted to keep the car overnight to diagnose where the electric drain was occurring. I called the next day and I was told "honestly ma'am, there is nothing wrong with your car." So I paid over the phone & picked the car up later after hours. Once I left Phoenix' lot, I headed straight to a gas station where my car broke down right as I was pulling up to a gas pump. In addition to Phoenix, I had to also pay for the tow of my vehicle. This ordeal kept myself & two young kids pretty much up until 2AM (we picked the car up around 7:30PM - it must have been a busy night for tow trucks). Fast forward to today... I just got off the phone with Phoenix & I was told I was lying & to "be honest with myself." I was accused of "leaving something on", even after I explained over & over that the car was never turned off enroute from the shop to the gas station. It eventually degraded to a very childish argument when the owner turned it into a wording technicality - "Well, I told you the alternator was fine." I again reminded him that I was told nothing was wrong with the car, whether alternator or not (after spending two days in the shop) & I took his word for it. Defensive. Rude. Slightly threatening ("Where do you live?!! I'll come get the car!"). I am in shock that people think it is appropriate to conduct business in such a way. I will not be visiting Phoenix Auto again, & from others I've spoken to, they have also had similar experiences.

my car shop in Columbia has been my car shop since i was born, literally. my car guy is like…read morefamily. so, it's been a challenge to find a shop in Baltimore to come close to my Columbia shop (Benchmark Motors, if you're in the area). K&S is that shop. Dave is awesome. i don't have to know the jargon to be taken seriously and taken care of. top marks for customer service. i awkwardly described noises that i had concerns about, and the shop was able to diagnose the problem efficiently. the shop didn't have a replacement part for my car at the time of my visit; so they were able to effect a temporary fix while the part shipped. and then they made the quick repair in literal minutes on my return visit. i had an oil change done at the same time of my first visit. they have Mobil 1 synthetic, at a reasonable price. i'm used to buying the oil myself- i think K&S charges less than Autozone, or at least comparable. and certainly more convenient than buying the oil beforehand. i mentioned a couple issues with my car that i had observed, but it was obvious the shop gave the car a good once-over, and i really appreciated that. their rates are comparable to Benchmark's, whose were considerably less expensive than dealership and other shops. i confidently recommend K&S!

Been serving my family for decades. Quality work and great customer care. My BMW has 90k miles on…read moreit and still runs like a dream.

Great find! It's always tough finding a good place to take your car, but this place was excellent!…read moreNeeded brakes and wheel bearings for my Subaru and this place took care of it no problem! The whole experience was great! Waiting area is clean and comfortable (even though I dropped off). The staff is very nice. Estimates are clear and concise sent to you in e-mail, which gives you time to look it over and review. No pressures for what work you want done, and what you want to pass on. And all done in a timely manner at reasonable prices. Oh and that wheel bearing was guaranteed for 3x the length of time/distance as the dealership warrantied their wheel bearing! Think you might need an alignment? Well if they put it up on the rack and determine no adjustments were needed, they'll cut that price in half. Will definitely be going back!

My neighbor told me I had a headlight out at 4:30 on a Friday and I called Auto Correct, knowing…read morethey close at 6 and they told me to come on up and they'll tell me If they could change it! 5:04pm and I'm already out with a new headlight! Super fast and friendly! Totally recommend

Fells Point Auto Repair is fantastic. I went for state vehicle inspection and was able to get the…read morenecessary repairs done in the same day. All of the services were reasonably priced, and the work was very thorough and professional. I really appreciate their help. I highly recommend them. I know I will be going back the next time my car needs work done.

I brought my car in for the Maryland Vehicle Safety Inspection. The mechanic called out a list of…read morerepairs after the inspection, claiming they were required for the Maryland inspection to pass. After doing my own research, it became clear that not everything on the list of repairs were safety-related or required by the state. Only after pressing the issue did the mechanic (named Malik) agreed and revised the list, which already raised red flags about trustworthiness of this shop. The experience only got worse from there. I dropped my car off early the next morning, as instructed, and called later in the day to ask Malik when it might be ready so I could arrange a ride. Instead of a simple, helpful response, I was met with outright hostility. When I asked, "Do you expect the car to be ready today or tomorrow?" Malik curtly replied: "Your car will be ready when it is ready." I asked my question a different way. Malik replied with the same exact response, " It will be ready when it is ready" I tried to explain that I just needed an estimate to plan my transportation. Malik responded "What part of what I told you don't you understand?" This level of rudeness and unprofessionalism toward a paying customer is completely unacceptable. Clear communication and basic respect should be the bare minimum, especially when you're entrusting someone with your vehicle and paying for their time and expertise. I cannot in good faith recommend Fell Point Auto to others. There are plenty of competent and respectful auto professionals in Baltimore , Fell Point Auto isn't one.

Great service at a fair price. Repairs done on time. Friendly staff. Will bring my auto here again!read more

I specifically went to this shop based on folks saying they were upfront, communicative about cost…read moreof work that needed to be done, and honest; I could not have had a more opposite experience. Communication was terrible, I asked for an estimate for the cost of work before it was performed, when I went to pick up my car was charged 5x what I'd been quoted, with zero effort having been made to contact me about this before work was performed. They wouldn't budge and handled the whole thing terribly. Ruined my holiday season.

These folks really saved us. We live in DC and were in Baltimore for a doctor's appointment for my…read moremother, who is very ill. When we were heading out of town, the coolant light came on. We stopped, refilled the coolant, and continued onward--for about two blocks, when the coolant light came on AGAIN. Looked at the coolant level and it was completely empty--we had a leak. We googled and found this place. (The Google reviews for this place, btw, are glowing. Lots of European cars out front indicate that some people who could choose otherwise rely on Harbor.) The guys here took a look at the vehicle and told us that there was a hole in the hose and we needed to replace it. Their parts shop was closed, but they told us they could either jury-rig a solution or get a part the next day. We went with the first option. They promised it would take about an hour. Meanwhile, they ushered us into the waiting room, let my mom use their private (and cleaner) bathroom, and turned on the space heater so she would be warm. They were done right when they said they would be and the car worked perfectly. The charge was incredibly modest. I'm so grateful to all the guys here for stopping work on their other projects to help a sick woman and her family get back home.

Buyer beware. Sent in a request for an estimate and never received anything. Called and left a…read morevoice mail requesting a return call and never received anything. Knocked on the door and rang bell twice in one day and no one ever answered. Called again and finally the phone was answered and the woman argued with me about the shop not being open while I was standing at the front door- no one answering!

What had happened was..... I moved. And as much as I love my old mechanic of 10+ years, it just…read morebecame too much of a hassle to travel that far. I had to find someplace closer. But you know how that goes. Finding a new mechanic is akin to looking for contractors. It's hard to find a reliable, trustworthy, do what you say you're gonna do type of shop. So, on a friend's reference, I gave Autobahn a shot. First off, have you met Frank? He's at the helm when you walk in and is once of the friendliest people you'll meet. I'm pretty sure he is the man I dealt with over the phone to make an appointment. What's even more impressive is he called to confirm the appointment. Aside from the big box dealer mechanics, who does that? Pretty cool. I bring my car in and we talk about my issue. Now mind you, it's a small shop so don't expect to sip on coffee and watch Day of Our Lives while you're waiting for your car. You'll have to drop it off and come back. There's literally no room to 'lounge'. Frank tells me they'll call me by the end of day. Within hours I receive a call detailing information about a recall, how I should proceed, similar cases they've had in the past with my Mercedes GLK-350, and so on. Now mind you, I already knew what the issues were. My old mechanic had told me and I was planning a date/time to drop it off for repairs. But I didn't know all of these other details, which gave me OPTIONS! We all love options. At that point, they had me. Just knowing they were trying to SAVE me money versus finding ways to have me spend more was clutch! My car was ready for pick-up the following morning. When I came to pick it up Frank gave me more information and I was on my way. I've gotta say, it also made me feel better that they have a secure lot behind the shop to keep cars overnight. I like that. So, for now, I think I've found my new mechanic. I'm glad as I was tired of making that hour-long trek to my old shop. Not that I can't go back, but like I said.......... it's nice to have options.

Save when you get the job done right the first time. This experienced, trustworthy team analyzes…read moreand repairs effectively and efficiently. Thanks