Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

I liked how experienced the mechanics are and also the staff. Customer service is top tier and…read morequality of services are always on point. I love that they text you your car's recommendations to have resources in order of color being most important least important. An overall amazing establishment either great friendly staff.

JONES AUTO CARE has gained our trust and business. They were always easy to contact, answered all…read morequestions, set my appt and completed all work as promised in a timely manner. They have an amazing system that allows for digital and visual car maintenence that anyone can understand. We appreciated the explanation of all prices and options. These are the most pleasant mechanics I've ever worked with. And best of all they have warranties to cover their work so if we ever need to we get to visit them again.

Out son was driving my wife's car back to college and it suddenly started losing oil after…read moreseemingly hitting a rock. Being Sunday afternoon, finding a tow in rural Md was challenging but we did & had the cat towed to Jones. Ralph was excellent on the phone the et fay and we had the car fixed & paid for (VERY reasonable) within a couple days.

BEWARE OF VALVOLINE!!!!! I took My 2012 Volkswagen Jetta for an Oil Change on 01/16/2026 at the…read moreOwings Mills Location. They did the oil change and 2 days later I noticed Oil Spills on my driveway underneath the vehicle, I went to my Shop (Certified) that works on my vehicle and they determined that they installed the Oil filter Wrong and that the oil pressure sensor and oil filter housing was also damaged due to the Oil Change service. I went back to the location in Owings Mills location and spoke to the Location Manager who told me to put a claim to their headquarters. I filed the claim and meanwhile my vehicle was not drivable and had to be towed to a shop. After the diagnostic by a certified mechanic it was determined that due to the oil change not being done correctly the Oil pressure Sensor, Oil Filter housing was damaged and needed to be repaired and this would destroy my motor. I submitted the mechanic's diagnostic report plus pictures taken from my driveway and I got one phone call back that the received my claim and I should hear back from them. It's been 3 days now and after calling them they claimed the vehicle had leaks before and that they wouldn't pay for the repairs but will refund me the oil change amount. I asked to speak with someone to discuss the grounds of why they determined that and they told me I would hear back from a district manager who has yet to reach me, they NEVER call, nor email. This HAS been a very unprofessional experience from a big company. PLEASE Pay extra attention if you use their services for oil change or anything because they don't take responsibilities of any claims and am no left with a DAMAGED vehicle that I have to pay for a Large BILL due to their FAULT... BECAREFUL!!!

I was so pleasantly surprised by the quickness and pleasantness of staff and the operation. I was…read moretreated so kindly and really appreciated the service. great job.

It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

G2 Auto was amazing to work with. I needed my 2004 Astro van to be MD safety inspected. I was able…read moreto get my vehicle in and out within a very respectable time frame. They were very friendly and clear about what was needed. The estimate they gave me was what I paid. They even worked with another shop to get the vehicle's safety inspection on my behalf. For me, this was a one-stop shop! Communication throughout the process was spectacular. This was one of the best & easiest experiences with an established garage. I definitely recommend using them. I will use them again.

From the owner: G2Auto is a family owned sales and service center. Our goal is to deliver a great product, be it an…read moreoil change, tires, brakes, or a car for under $ 10,000.00. Come see us, you will be happy you did.

Fast service and no hassle. Friendly employees and a coupon were a bonus for sure. 2nd time here.read more

I've been a customer of the Jiffy Lube in Westminster for years, but they've gone so far downhill…read moreover the past 2 years or so that after my last experience I vowed I was done with them. I was happy to see this Valvoline open up just down the street from them and figured I'd give them a try. We pulled up and literally all bays were open, so no wait whatsoever - sweet! You stay in the car while they change your oil, and they ask you the standard questions about whether your wipers are working well, whether you want them to replace your cabin or engine air filters, etc., while checking your lights and tire pressure as well. In the end the cost for just an oil change (oil and oil filter) was just over $100 - ouch! I was hoping they would be a bit cheaper than Jiffy Lube, at least initially, but to me this is a price that will have me just changing my own oil next time it's due; 5q of 0W-16 oil is about $25 and the oil filter is about $10, so for $35-$40 dollars it's a no-brainer. I also noticed that the 'next oil change' sticker was set to 3,000 miles beyond my current odometer reading, which is 100% incorrect. The proper recommended spacing for oil changes with my 2023 Toyota Corolla is 10,000 miles, so either they can't be bothered to check and see what the correct, manufacturer recommendation is for oil changes on various vehicles or they're just intentionally misleading people. Not a good feeling. Overall they're quick and pleasant, so if you don't mind paying a ton of overhead for a task you can pretty easily do yourself, if nothing else they're a step WAY above the Jiffy Lube.

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!

I had my vehicle inspected. I called and received an appointment…read more I was able to drop the vehicle off prior during normal business hours. The folks in the office are beyond professional and down to earth. It took two and the vehicle failed for a signal bulb and rotors. I was able to take it back to my mechanic whom sent me to this location and get the repairs done. After getting the repairs taken care I took my vehicle back and without any additional cost it was reinspected and passed. It cost $110 and that covers the vehicle for 30 days and reinspection.

They are honest people that work with u my grandma only uses them but last time I got some marks…read morebuffed out I still saw some left but otherwise great

I had a pesky leak on my left front tire that only got worse the more I prolonged it. At first I…read morewas able to put air in the tire and it would last for around 3-4 days but now it was only good for hours before my tire would go flat. To make matters worse all four of these tires are basically new and less than 30 days old! Anyway, this whole thing was driving me nuts, so I started shopping around for a place. I remembered this local place that allowed you to drive up for on-the-spot repair and they work on your tire(s) while you wait in your car, so I decided to give them a try and I'm really glad I did. When I arrived there were a couple of cars ahead of me, which wasn't a big deal since this place is similar to a drive-thru you allowing you to conveniently wait your turn in your car. They work pretty quickly here and before I knew it I'm pulling forward to get my tire looked at. The mechanic was friendly, respectful, and took the time to listen to what was going on with my tire. He quickly got the tire off, diagnosed the problem, and explained what needed to be done in plain language. The problem was with the valve stem, which had a leak. The mechanic got right to work making the repair and explaining to me what he was doing. The work was done efficiently and correctly, and he made sure everything was explained to my satisfaction. There was no pressure, no upselling, and no runaround; just honest work and solid service. Oh, and the cost of this repair was less than 25 bucks! I couldn't believe I received this much service and such great work at this price point. What makes this place stand out to me is the customer service from all of the staff, but in particular the mechanics themselves that are actually working on your car. Usually, the people working on your car are hidden in a garage somewhere while you wait in a waiting room, so you never actually meet the mechanic working on your car. At Mac's you are up close and personal to the mechanic. That's a huge plus in my book. You can tell this is a local business that actually cares about its reputation and all of the customers coming there. It's the kind of shop where they remember you, talk to you with respect, and make sure you leave satisfied. If you're tired of chain shops and want to support a local business that does quality work and treats customers right, this is the place to go. They earned my trust, and I'll definitely be back for future tire and service needs. Highly recommended!

Excellent! Fast, reasonably price, and good overall customer service. Punctured tire issue.read more