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    Pro Care Auto

    4.7 (20 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Pro Care Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Pro Care Auto Photos

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    5 years ago

    Fast, fair, friendly. What more could you want from your care care experts. Always helpful.

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    Ask the Community - Pro Care Auto

    Review Highlights - Pro Care Auto

    been going to Jeff for the last 5 years and have 3 Honda's all of which have over 100,000 miles ..

    Mentioned in 8 reviews

    Read more highlights

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    Reisterstown Car Care Center

    Reisterstown Car Care Center

    (8 reviews)

    The level of incompetence is astounding. The first time I got my car back, the oil cooler they…read morereplaced was leaking everywhere. The engine oil warning light came on. I made it clear in writing all of what needed to be done to the vehicle. I told the body shop (I was hit by a Geico underinsured motorist) that sent my car to this business that there's no rush and that I'm happy to pay whatever it takes to get the car right. I put in writing that the lug nuts needed to be torqued to spec. (101-103 ft. lbs.). Today I went to take 1 of the wheels they put on the car off. I used penetrating oil, tapped the hex socket (this is what you want to use, not a 12 point that will strip the lug corners) a breaker bar with a 3 ft. pipe extension (total of almost 5') and could not break the lugs free. And bent the breaker bar. I'm a 45 year old male with above average strength. Next I went to a neighbor's house, tapped the socket on to the lug nut and used a top of the line 1/2" Snap-on impact at 175 PSI. This produces somewhere between 1,200 and 1,600 ft. lbs. of nut-breaking torque. IT DIDN'T move a millimeter. There's about 4 people involved between this shop and the body shop and no one is capable of following manufacturer or customer instructions. Or verifying the shoddy work of others even after the "others" have done previous shoddy work. I have documentation of the instructions and receipts if anyone would like to see them before taking their car to this establishment. They've had multiple chances to do things correctly and have proven that they either are not capable, do not care or both. They have no more chances. Whatever manager/owner response that appears is a fools attempt to save face. I was a fool to allow my car to be serviced here. You are too if you read this and still go there. It's not worth risking your life. Do yourself a favor and choose another shop.

    My starter went up on a Thursday night and AAA towed it here. I called them on Friday and asked it…read morethey'd be able to fix it because they're closed on weekends. They said they weren't sure because they were pretty busy. They close at 6 and when I hadn't heard from them by 6:10 I thought I'd have to wait until Monday. They called at 6:35 and said my car was ready. They stayed late just to get to my car! I also got a senior discount. I highly recommend this place!

    AutoStream Car Care Center

    AutoStream Car Care Center

    (15 reviews)

    I have a 2014 Audi A7 Quattro Prestige that had a light replacement warning pop up. This car is a…read morelot more complicated than I had anticipated and Rick and his team were not only kind but unpretentious, transparent, and very respectful of my time and money. Anyone who's dealt with dealerships will appreciate not getting the runaround. My warranty has expired and it seems that any service I may have needed under warranty has now multiplied tenfold (whodathunkit?!). I've lived in the Hunt Valley/ Reisterstown area for almost 25 years and driven past this location countless times. I should've stopped in a long time ago; so glad I did and look forward to giving them more of our business. Support small businesses!! This is definitely one of those diamonds in the rough :-)

    The bitch dog is what I was called after trying to get my car inspected. My niece took a car to…read moreget inspected and it one had to replace one brake light windshield wiper blades and brakes. No big deal like, we fixed it. I drove one hour to this place to get the certificate. First they tried to tell me they have to look at it again so they would have to charge me for another inspection. I guess because I was a woman I voiced my opinion about that. I was told don't worry I will take care of it by the front desk receptionist. Like he was doing me a favor. On the original certificate, it said white for the bulb when I took it back they then explained it was a chip of on the bulb as I'm sitting in the waiting room for another hour while they're back in the bay laughing and joking. I wish I could give a negative rating. love The bitch with the dog.

    Nick Of Time Automotive - Waiting room

    Nick Of Time Automotive

    (31 reviews)

    Nick is awesome. Period. What a nice, fair and genuine human being…read more My husband I have been taking our vehicles to Nick for oil changes, tires, brakes and misc diagnostics for years - both new and old. I stopped taking my luxury vehicle to the dealership as soon as my warranties were up and my service is better here (and less expensive). I'm thinking of getting a Jeep one day, and Nick just so happens to be a Jeep expert so I guess our automotive relationship will continue for years to come. Nick of Time is your ideal neighborhood mechanic. Never any issues!

    brought my Chevrolet Camaro in to this shop to get a rear brake job and an oil change done. But…read moreinstead after my vehicle was ready, I left with my car smoking and leaking oil all over my belts and lower panel which leaked out of the cranecase ventilation plug because Nick intentionally unplugged it so that I could bring my car back to his shop to over charge and over price me for a job the he himself caused! Of course my engine light came on because of this sabotage. He then proceeds to tell me that i had a leak and that he could run a diagnostic to figure out the problem! So, this crook of a man sabotaged my car so that I would have to bring it back to his shop so that he could rip me off and charge me a boat load of money for a problem that he himself caused! I'm so glad that I figured out what this crook did to my car in a nick of time before it became a real serious issue and ruined my engine!

    Pro Care Auto - autorepair - Updated May 2026

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