Just moved to area few months ago and recently needed a nearby mechanic to replace side electrical mirrors. I provided parts and their team had them replaced within 30 minutes. I was stunned. Despite quickly resolving on a busy day for them, the mirrors work perfectly. Thanks and will keep this shop in mind in future. :) read more

Very good service. Took my Lexus LS 460 for trans fluid flush and change and alignment A couple of weeks went by and heard a clunking noise. To it back they check it and fixed the problem. Now I'm back today September 7th 2023 cause it's clunking again Only when turning at very slow speed. Oh by the they didn't charge me when they fixed the clunking the first time I bought it back. Update later today. My friend Horace S. Turned me on to Pro Care. He takes both of his Lexus there. read more

I can't find any other reviews online, so this will be the first. This shop specializes in Toyota/Lexus and other Japanese brands like Honda. We took our Honda Accord in to have some work done. It's hard to find a trustworthy and experienced mechanic, but I felt really comfortable dealing with Jeff (the owner) and George. They were professional. It's hard to deal with some customers these days, some are such a pain. I respect the professionalism and integrity of this shop. They also have a favorable grade from the BBB. If you do your research, they might not have the best prices around, but it makes you wonder why some other places are a lot cheaper (perhaps not experienced or not really doing all of the work). The jokers down at the Honda dealership started almost immediately with the sales tactics and it was unclear to me what they were including in their estimate. I felt like it was a game they were playing. Overall, I was very satisfied with the service I received, and I will return if I need to have other work done on my cars. Everything was clearly explained and everything was professional. The work was done in a timely manor, and so far (knock on wood) the car is running A LOT better than when we brought it in. Thanks Jeff. read more

Pro Care Auto - Auto Repair Near Me - Reisterstown, Maryland

What a wonderful place!!!!! If you need your Honda fix, this is the absolute best place to come. Service is great, staff is friendly and the prices are out of this world. Jeffrey Caulk does a wonderful job. I'm telling you, if you take your Honda anywhere else for mechanical service you are doing yourself an injustice. You must come here. They treat you like family here. Trust me when I tell you, my Honda will always come here first. read more

Fast, fair, friendly. What more could you want from your care care experts. Always helpful.

Love ProCare ....extremely honest (which I find very rare these days) Been taking my 2012 Acura there for years and I would never go elsewhere!! Keep up the great work guys! read more

I would suggest this place to anyone who has a Lexus or Toyota. Doug at Pro Care is great. They are always timely and reasonably priced. Great place for your car! read more

Love these guys! Donnie & Jeff have always been fair with the prices & work they've provided. They are not an inspection station but may suggest items that will be of concern prior to getting an inspection. They're not going to suggest work that you don't need. Note: Lexus/Toyota specialists! read more

Amazing! You will not find a better and more honest mechanic in the area. I have been going to this shop for over 40 years even before Jim became the owner and never have I had a problem with their workmanship. I have tried other mechanics in the area because of family recommending them and they are no where as good and honest as Pro Care Auto. Jim is very fair and stands behind his work and doesn't do unnecessary an unauthorized work to make money. If I could give Pro Care Auto ten stars I would. read more

Pro Care Auto, all in the name. Professional service for my many vehicles. Our family has been going to them for years. Reasonable, reliability and honesty. This sums it up! Great people! read more

I have been going to Pro Care for many years for all my car care needs. They are absolutely fabulous! It is very hard to find people is this industry that are not only knowledgeable but honest! I trust them and never feel like I've been overcharged for anything. I have never known a mechanic to say "you can wait on that" or "you don't need that" but they will. I can't say enough good things about Jeff and his staff. I highly recommend them. You won't be disappointed. read more

Great service from Jeff and crew. I've been coming here for years and only had honest, reasonable & quick service. They have my business for my family. read more

These guys are the bomb. I've been through my share of mechanics (get your mind out of the gutter) and I plan on sticking with these guys. I trust them. I really trust them - and they have never let me down after years of dumping my baggage on them (okay, minivan - it's baggage to me because I'd rather a little Corolla). The downside to having integrity in this line of business is that there is always a line to get work done - but they are so worth it! read more

If your looking for a trustworthy garage that stands behind the service they preform, I would strongly suggest looking elsewhere. Save your money, shop elsewhere for your car care needs. read more

ProCare Auto is the best! Great mechanics, excellent customer service. Fair prices. Jeff and Doug are terrific. We've been going to them for years. Today they went out of their way to fit me in when my car had a leak and charged far less than the dealership service had quoted. Thanks guys! read more

I live in Alexandria Virginia but I was referred years ago by a co-worker when I drove a Nissan to Pro Care Auto. I still live in Alexandria but I've recently purchased a used Honda (one of Pro Care specialties) and needed my fluids changed. I trusted Pro Care Auto before with my Nissan and as of now, they haven't failed me! when you find a good mechanic, like a barber or hairdresser, you stick with them. Thanks Doug! and everyone who works there. read more

This is a great auto service group. Have been taking several cars to them over many. many years - they have integrity, very fair prices and do a great job. They've helped stretched the life of our vehicles with great maintenance and only recommend what is truly needed. LOVE their text service that lets you know when your car is ready! Thanks, Jeff! read more

Amazing service and extremely accommodating with scheduling .. been going to Jeff for the last 5 years and have 3 Honda's all of which have over 100,000 miles .. honest with repairs and pricing is considerably cheaper than Honda dealership while maintaining OEM specs .. "no brainer" if you own a Honda !! read more

A friend recommended this shop and beyond pleased would be an understatement. I was so impressed by the professionalism on top of the reasonably priced oil change and windshield wipers I received. I originally took my truck there because it failed emissions. I was told what needed to be repaired and it was repaired. Three days later my check engine light comes on again but I was due back at the shop that Friday anyway for new drive belts. Well, they figured out one more thing they needed to fix, did not charge me for it, and they also cleaned my driver sider head light to match my passenger side and did not charge me for it. Tuesday morning, I get a call from Doug checking to make sure my check engine light hadn't come back on, which it hadn't and later that day I took my truck back to emissions and it passed. I am so happy this company is in my life now, I will never go anywhere else to get my Rhodie serviced, these guys are the best and they actually CARE! read more

The best auto repair service in the area by far. It is not even close unless you have a transmission (Whitcraft). Sometimes it is hard to get into whitcraft though. Also if you have a german car, that is not their specialty. Other than that come here. The guys in here work very hard to make you happy and really take care of their customers. They are not the cheapest in the neighborhood and there is a reason for that. One they do not use after market cheap parts and two they guarantee your stuff. How many mechanics do that? Jeff made sure my car was test drove on highway and non highway roads. The brakes have never felt better. Generally good people who work here and I HIGHLY recommend them. I didn't have another car or anyway to get there to get my car the day it was finished, so Jeff sent one of his guys to pick me up in my car! Granted I live 5 minutes away but it was very nice for them to do that. They also have a text messaging service which tells you when your car is complete. It is wonderful. read more