I wanted to like this store. However, they don't stand behind the jewelry they sell, providing only a one year warranty. I bought a bracelet from here. It broke instantaneously. They did repair it since it had been with me for a few days. A few years later it popped again in the same spot and they don't stand behind their merchandise and told me to take it to a different business for repairs. read more

They sold us broken earrings and then would not return even for store credit. Very disappointing quality and customer service.

About 3 years ago my sister bought me a bracelet from this store, I loved it so much I went and bought another and got them both shortened for no extra charge. A little over 2 years after wearing those bracelets everyday constantly, I lost one after it fell off, and the other broke off. I went to get it fixed and they were super nice, replacing the whole bracelet with no extra charge. New but identical bracelet broke again 2 days after I went and got it replaced. I brought it back to the store, and one of the woman fixed it for me, I bought another one just because I thought it was bad luck. The day after, it broke, and about 6 days after the other one also broke. I thought the quality was so good but unfortunately that has changed. It's obvious the bracelets are not worth the money for only lasting one day. The links are much much weaker than they were a few years ago. Very disappointing as I really like the bracelets. If you do decide to bring your money to something silver, just don't buy the bracelets. read more

Worst "gold vermeil" jewelry I've ever gotten. Overpriced. And tarnishing in less than a month. So disappointed in my purchase. Wish I could return but they don't have a return policy--typical. read more

Something Silver - Jewelry Near Me - Seattle, Washington

Came here several years ago with my sister who was looking for a nice gift for a friend of hers. I was sad that I had waited so long to check this jewelry shop out cause their selection is endless! I've always purchased cheapies earrings, but as I've gotten older, my ears can't tolerate nickel anymore. My sister convinced me to try silver instead so I browsed their store to find something affordable but chic. I finally discovered a brand that fit my personality and purchased a couple stud earrings to try out. The staff was very knowledgeable and happy to help out in any way. I loved the earrings I purchased and continue to buy from this store to help support local. I went online to their website this past week looking for more earrings to treat myself for my birthday. I found a couple unique ones that fit my style and ordered right away. The shipping was fast and my package was delivered with care. Upon opening the package, I was met with a Washington state sticker and beautiful tissue paper. Inside the tissue was a lovely note from a staff member and a tiny box wrapped with a beautiful bow. The earrings were exactly as they were online and I'm in love with them! I will always continue ordering from this jewelry store and supporting local read more

Something Silver - Jewelry Near Me - Seattle, Washington

I bought a sweet little necklace for my daughter's birthday in December. When the charm fell off I thought I might as well see if the store had any kind of guarantee. I walked in expecting pushback, but the sales associate was super nice and got us a new charm and attached it right then. Then I rely went out on a limb and asked if they happened to repair other jewelry. I showed him my daughter's other necklace which I'd bought on Etsy and which also promptly broke. I expected to leave it there to pick up after Christmas, if they'd even be able to do it, but the sales associate fixed it right then and there. This was a refreshing customer service experience. Thank you!!! read more

Love this jewelry store. They have so many options with different price ranges. There's even a good men's section. They recently started offering permanent bracelets and anklets and they have the best prices in Seattle. You can do silver 14k gold or gold filled. We walked in to get them with no wait and it was such a great experience we came back again the next day to get another one. read more

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I love Local Jewelry and they are always so helpful and excited to show you new fun pieces! I've loved their jewelry since I was a child.

My new go to when looking for silver jewelry. I'm really happy with the attention I received there, the young lady was very helpful and non judgmental and guided me right to what I was looking for. She took the time to size the finger I was looking to put a new ring on and showed me several variations of the design I wanted. Then after I found and purchased what I wanted she took an extra couple of minutes showing me something I mentioned I might want in the future. On a Saturday, with a store full of people. I will definitely be back. read more

Honestly, this is definitely a 3 star store only because the jewelry they carry are varied brands that are trendy and cute, with some pieces that are timeless. They are moderately priced which is good. However, they need to work on their customer service skills a little more. The ring i was looking for, for the last couple of months, was a simple rose quartz ring. (I've been almost everywhere, even portland!) The girl helping me told me they didn't have any at the moment until I pointed at the ring sitting in the glass case. She was nice and I have no problems with her, but it would been great if the staff knew their products a little more. If they understood their stones, it would have been a major bonus, especially since their competition, Fireworks, is literally a few steps away from them. (Fireworks isn't their major competitor, but the store carries gemstone jewelry - and the staff was extremely helpful and one girl, i forget her name, was knowledgeable about the stones!) Still, I'm happy with my purchase and the layout of the store is easy to follow. The displays were eyecatching and evenly spaced. I will be back for some holiday shopping. read more

Something Silver - Rose quartz with rose gold vermeil - Jewelry Near Me - Seattle, Washington

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This was an expensive mistake. My husband bought me a nice gift but it just didn't work for me. No big deal. I could return it, right? Not at Something Silver. Nothing you buy at Something Silver can be returned for a refund. Once you spend money there, it is their's for good. We will get something to replace the other piece of jewelry but it won't be something I really want or need. I will never buy a present there. And my husband learned his lesson. The store policy is money friendly, not customer friendly. read more

I love this store and I always find something for my taste. It's pretty inexpensive: only paid $35 for a chain silver bracelet. Everybody who worked there were nice and polite. I also love that they sell local items made in the state of Washington that makes it pretty special. read more

Bought two pairs of earrings from them very cute but they stopped clicking in which made them continuously falling off my ears. Cute for a good price but would not buy again from them read more

We used to frequent this store every time we visited U Village. They have --had--a nice mix of more expensive, high quality jewelry as well as lower priced earrings and bracelets that teens could afford. The young ladies working there were polite and helpful, and we almost always bought something. Not sure what's changed but the last couple of times we've been in there the past few months, everything--from the store arrangement to the selection to salespeople's attitudes--have drastically changed. The middle aged lady was snotty and the younger one didn't bother to even acknowledge us. They no longer carry 2 of the artists we tend to buy from. Has this shop changed ownership or management? We noticed that the web site is also down (and has been for months). We won't be going back. Whatever is going on there is not a great way to get and retain customers. read more

I love this little jewelry shop in the middle of the main hallway of University Village shopping center. They showcase some really talented local artists along with some nationally recognized jewelry makers. The girls who work here are super friendly and helpful and will help you find exactly what you're looking for. They aren't pushy or aggressive and I don't ever feel like they pressure curious customers to buy the products they are just taking a look at. The pieces speak for themselves so the people who work here don't have to be in your face! It is called Something Silver so do expect most things to be in sterling silver metal, however they also have some things accented in gold or gold fill/gold plating. I'm always concerned if something is gold plated or filled as it matters in terms of the color of the metal changing. The girls that work here are really good about looking up that information for you if you need it! read more

Their jewelry was not unique and felt like a chain jewelry store. I was honestly disappointed with the selection.

i love the jewelry in the store and it is visually merchandised great, but the employees have never been warm or willing to help without me waiting until they are done chatting and giggling, then me almost forcing them to take my money so i can have my silver and leave. Beautiful jewelry terrible service. read more

Wow, I get to have a 'first review' of this store. Great. :| They have silvery stuff and stuff made of silver. Actually, it's a pretty decent place for moderately priced jewelry, or gifts, in my case. read more

I've been going to the Something Silver stores for a long time now, mainly the Bellevue Square one. In general they have all sorts of jewelry, and its kinda a good one stop shopping place. You're not limited to just one brand (though they tend to just carry a few major ones), and you can buy cheap good quality earrings (I have $8 fake diamond studs in) or you can get moderately expensive items. It's a good place to find gifts too. The only reason why its 4 stars for this specific store is because the employees made me feel a little uncomfortable while I shopped. They snickered and giggled, I hope about something other than me, but it didn't feel that way. They also weren't very quick to help. Which I never experience in any of the other Something Silver stores. read more

Wow...you're in jewelry land. Silver everything, earings, necklaces, rings, bracelets...you'll find exactly what your looking for. High quality pieces at a good price, I'll certainly be making my next silver purchase at Something Silver. read more

Something Silver - Jewelry Near Me - Seattle, Washington

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Terrible service. As usual. I've been coming to the store for years and it's always been fine. Not great ever and usually people working there look like they don't want to be there. But today when I called the woman was really so unhelpful and rude. So I wanted a specific charm for a necklace for my mom. I looked on the website found what I was looking for. I wanted to call the store first to check if they had it at that store before driving down. A woman answers the phone and I very politely ask if she could check if they have something in the store I saw online. I explained I wanted to see if they had it before I drove down. She responds "Ok. But we don't have everything in the store that's online." RIIIIIGGGGGGHT which is precisely while I was calling first. It was if she wanted me to say "Ok super. Don't check for me then." Then she says "Nope we don't have it." No offer to help me select anything else nor does she ask if she can assist me in any other way. I say "Oh ok." And she disconnects the phone. Really?! This is why I won't be back. read more

Just went into Something Silver to ask them if I could spend some money there. The woman behind the counter was very terse. That means rude. No sense of humor. Put offish. Bad mood. She was more important than me. Don't think I'll ever go into her business again. Not a people person and definitely not very polite. Then I was given the wrong directions to go elsewhere. read more

I bought a gift here and decided to return it. After speaking to the staff I found out that they have a no return policy. You can only make a in store exchange. I am now crossing this store from my list of places to shop. read more

I'm not into gold and diamond "bling" but I do go a little nuts over silver and pearls. I was practically bouncing off the walls in this exquisite store full of gorgeous and unique silver jewelry. The prices are fairly reasonable, especially considering that they carry some well known names in jewelry. The less well known names are some true artists waiting to be discovered in my opinion and the handmade pieces are stunning. Moon girls will love this place. read more

I remember when you could get cute things here for 20$. Now it's up to 58-60$. You'd imagine in this economy they would try to make things more reasonably priced but, no. You'd also imagine because it is the U district they would try to have lower prices to satisfy student's holiday shopping needs but, no. read more

I have been purchasing jewelry in the Something Silver store in University Village for several years and was always impressed with the quality and the wide selection of merchandise. The staff were always more or less indifferent and seemed more interested in the overly-loud music than in the clients' needs. But the quality of the merchandise outweighed this inconvenience until today (March 5th) when the sole staff member overstepped the line and felt it necessary to tell me intimate details of her personal problems when I happened to make a joke about kids, which she didn't appreciate. I do not bring my personal life to my shopping expeditions and I don't expect staff in shops to bare their problems with fertility to me and inject there into my shopping life. Won't be going back there again! read more

Today at Something Silver at University Village I had a wonderful shopping experience. I have shopped at the Pacific Place location and thought I would pop in and see what they offered here. The salesperson was absolutely wonderful! There were other customers and she took the time to acknowledge and greet all of us. So professional and polished! I admired the Liquid Metal jewelry she was wearing and I will definitely keep it in mind for my next purchase. Today she helped me add some length to my Something Silver charm bracelet and added my newest addition of an adorable pineapple charm that I purchased today! A wonderful experience! I will certainly return! read more

I had purchased a necklace which my daughter received for a Christmas present. When she went to put it on the chain broke. I brought the item into the store and the sales lady couldn't exchange it because all of the designers pieces were sent to headquarters for consolidation. Bummer! But she did say she could take the item and the designer could repair or replace it. I told her that would be great. The reason I am giving 5 stars is I also wanted to purchase a few items and she offered me a discount without my asking. I thought this was great customer service. I have shopped this store before and always find items I like but I thought she went over and above and it was a lovely surprise to get the discount on items I was going to buy anyway. They have since called me to let me know the necklace is back and ready to be picked up! Can't wait to go get it. read more

I got married this summer and needed jewelry for myself and the wedding party. I was able to find all of my jewelry at Something Silver, for myself, my bridesmaids, husband, and flower girls. I was able to get personalized necklaces for the flower girls, which made it extra special. Also, my bridesmaids and myself still wear all of the jewelry worn in the wedding. I was extremely happy with all of the help from the staff. When I showed the staff photos of the dresses and the wedding decor, they were able to find jewelry that matched the wedding attire and the wedding perfectly. I recommend Something Silver to every bride. read more

This store is almost always empty. Meaning no customers inside. No hello when you come in, no offering for help. Sales people are "busy" with themselves at this location. I asked to look at the necklace behind the closed glass door, SA would not even give it to me. I asked for another one, it was the same. All the prices turned down, so you can't see the price, everything (close to 99% items) is behind the glass. They are just incredibly unhelpful. When the sales person, after I asked her to help me twice. decided not to show me the ring, because she said, she does not understand me. In other words, Customer Neglect. I roll my eyes and she asked me to leave the store. The woman looked in her 18. It is not a high school and it is not a popularity contest. I am not a boyfriend to show me at the door either. I used to buy staff at your store, not anymore, it is just so bad there are not that many silver places around, Well guys, with such terrible customer service I do wish this location will eventually be closed. If you treat customer without any typical welcoming gestures, you will not make sales. And your return policy make it even more unlikely to happen either. Big box store Pandora next to you makes great profit, do you ever wonder why? Customer get a greeting upon the entrance. Always asked if any help is needed. And sales people actually offer merchandise to look at. They don't stand behind you and giggle as most people mention in previous reviews. Disappointing. read more

Every time I've been to this store, the salespeople are standing around talking to each other about personal issues and don't even acknowledge me. I feel the salepeople are extremely snotty and need to lose the attitude. read more

I have shopped at this jewelry store for over 2 years now and have had good luck with the customer service and quality of sterling silver that I have bought. I went in to the store around noon today and had picked a handful of goodies for presents and personal use. I was gathering my stash on a counter to sort out which ones I would really like to purchase after letting a lady go through first since she only had 3 pieces in her basket, when suddenly I heard someone called out "Hey Kiddo!" in a different tone. Yes, she said that and I confirmed with her and asked "Did you just call me Hey Kiddo?" She reaffirmed and the ladies behind me heard what the lady behind the counter blurted out, too. Her tone of saying it was totally different, something that has some other meaning to it. Really nauseating. I said to her after she counted my over $50 purchase that I think it would be nicer if she had called me by my name but since she did not know me, she could have said something else, i.e. "Excuse me" or something much nicer and better to hear. So I said to her that saying "Hey Kiddo" to someone is being inappropriate. She went on to continue and the ladies behind me were also flabbergasted! I almost wanted to throw up and even though it was an usually busy day, it should not matter. Courtesy, respect, customer service should still be a priority. I kindly asked her who is the manager of the store and the same lady who said ":Hey Kiddo" proudly replied, "I am!" I took her name down and she is SHAUNA or SHAWNA. The other lady who was also helping out behind the counter and the other customers like me who asked for a basket so we don't spill was Glory or Glorie. All the ladies and friendly gentleman also (sorry don't know all of their names) have always been courteous. I've never been called "Hey Kiddo" in my shopping experience much less in my over 50 years of life! That was first and coming from a Store Manager of a highly reputable company in a very nice UVillage - that is unprecedented and absolutely ABSURD. Very disrespectful. I saw some ladies manning the front of the store and I told them what just had happened. They all apologized to me. It seemed like this lady manager must have a big A for attitude. I'm under the impression that the other staff are probably just afraid to say something to the owner or the company in the light of a possible repercussion. I am writing this because it is now almost 6 hours since the incident and I have put out this incident on social media. Not to stop shopping at this particular store but avoid Shauna. I'll never forget her face and name. Like what Maya Angelou had said, " It is not what you did, but people will never forget how you made them feel." For the record, I am a mother of two young teenagers from the biggest Catholic grade school in western WA and I've been going to the UVillage since 1991. I also happen to work in the biggest University in the State of WA. read more