1. Soma

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    Lynnwood, WA

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    Soma

    3.0 (23 reviews)
    Closed • 10:00 am - 8:00 pm
    Updated 2 weeks ago

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    19 days ago

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    7 years ago

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    3 years ago

    I had the best experience at soma. Great selection & an inclusive sizing range which is hard to find in the area!!

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    Soma

    Thanks so much for your review SP! We appreciate the feedback.

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    8 years ago

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    4 years ago

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    Ask the Community - Soma

    Review Highlights - Soma

    “Just as I thought I was going to have to be miserable forever after having tried Victorias Secret, Maidenform, etc..., I happened to walk by Soma on my trip to the mall with my daughter.”

    Mentioned in 2 reviews

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    American Eagle Outfitters

    American Eagle Outfitters

    2.2(16 reviews)
    0.1 mi
    •$$$

    Clearly ARO doesn't lack for negative reviews. Bought a reversible belt for my grandson cost was…read morejust under $30. The second time he put it in the buckle came off. Took it back to the store and was told it had been worn so no return. Makes no difference that it was defective. I was going to say poor customer service but more appropriately NO customer service Had to give one star. No stars is more appropriate.

    I was shopping with my son, who hates shopping. We were looking through stacks of pants. Noticed…read moreeach stack had pricing below them on th shelf. Found a buy one get one 50%off. He tried everything on. We then waited in a long, long line that wrapped through the store. Finally get to the front and I am charged 20$ more for his pants. I say, these came from a shelf signed $49.99 and the girl says, "Oh sorry, those were on sale a few days ago."Then I realize she isn't going to DO anything, so I ask her please go check the sign on this entire stack, exactly like these, they are all marked $49.99. She takes a few minutes and returns. Crickets... So I ask... " So was it signed$49? " she says, "Oh yeah, I changed it to the right price! Kids come into our store and change signs here ALL the time." So she would not honor the signed pricing. So... yes. I paid $69 for a $49 pair of pants. Pants that employees either forgot to change with the end of a promotion the day before or "kids had swapped"! Customer service here is awful and really if kids just change pricing signs literally, "ALL the time", as the cashier said, Why don't they use double back tape to prevent this? Terrible experience! Stuck overpaying. Someone should teach customer service and floor stocking/signage basics to their employees!

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    Ross Dress for Less - Tiffany from CHUCKY

    Ross Dress for Less

    2.8(49 reviews)
    0.4 mi
    •$

    Negative stars. Lackluster greeting. Found an associate to help me finally. She was great. Then…read morethe nightmare began. I noticed my Alexander McQueen ring from Nordstrom was missing. The manager fr on duty was rude and dismissive when I asked for assistance. She refused to run the tapes and very snarkily said I could call the cops. So I did. Cops were worthless and didnt show or give me a case #. I made a comment about the lowlife clientele here and Karen aka Stella, another crap employee told me not to say that and she was offended. Um you are a cashier at Ross, one of your crap customers or shady co workers just stole my designer jewelry and now you're the tone police? I dont think so. She also told me unsolicited that I could wait at the back of the line to make my $1200 purchase. I told her not happening and she needed to stop harassing me. Ive never been treated like this. She and the phony manager need to be terminated immediately. They are racists plain and simple. I will need to be reimbursed for my stolen ring that has a value far greater than anything in that store immediately. My next call is to an attorney if I dont hear something today. This happened yesterday.

    I bought shoes at this place at 2:07 and when I went out, I realized the color was not what I…read moreexpected in the light and went inside to return it. By the time I got to the register, it was 2:15 and I checked in with the woman to return the shoes. She glanced at the shoes and said these are used. I commented that I just got these few minutes ago, there's no way that I can do anything with these in that time span. She kept repeating that these are used and checked in with the manager and said those are used. I commented that these were the conditions that I got the shoes in and to check the receipt cause the time stated my evidence of when I got them. These people literally didn't care what the receipt said and stated that the shoes were used. What's frustrating for me is that I literally got these shoes, bought them, and wanted to return them in a span of 8 minutes and 5 of those minutes were spent being back in line. I guess it's possible for me to freaking waddle like a penguin and slide the shoes, but enough so my right heel isn't messing up the size 9 tag ink and enough where I miraculously don't crinkle the shoes and dong break the lock keeping the shoes together. What's ridiculous is that I kept trying to repeat myself that I just got these and they suggested to me to wash them and return them later or go to another store. That just told me there's extremely something wrong with this location if I can possibly return these at another location apparently. Guess I'll make best use of my money by wearing these out by walking like a penguin for a while. Return at your own risk.

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    Victoria's Secret - Cover

    Victoria's Secret

    2.6(50 reviews)
    0.2 mi
    •$$

    Great VALUE.! Today is the last day for $20 everyday bras…read more At PINK by Victoria Secret. Yes Omg. These are my very best bras ever, yes the best. Colors are vibrant as well. They are very stocked in all sizes. So many sales throughout the store today's well! I'm glad I happens to stop by. Don't realize they had sent me an email. The device today was awesome. The two sales ladies were amazing! Thanks for making today a great experience. It was clean inside. They are outside of Macy's in the mall. Not very crowded- easy in/out. I gave it a 5/5 because of the sales and selections. Love the value and quality of these bras. I'm always happy when they are on sale!

    This has got to be the dirtiest most unprofessional VS store I have ever been to. I am no spring…read morechicken and consequently, I have shopped in more than 50 VS stores in Hawaii, Atlanta, NYC, New Jersey, Washington DC, California, and Arizona. I went to this store twice. Once at night and then the next morning (Sunday), to purchase the things I had decided to buy. Despite coming in at a little after open, the dressing rooms were TOTALLY FILTHY. There were tags, dust bunnies and trash all over the floor of the dressing rooms. The light in the dressing room was also horrible; however, it never masked the trash covering the floor. There were about 4-5 customer service/sales people in the entire store. The cashier was sweet and when I asked a direct question, I generally was given assistance for the first 2-3 minutes of my search. Still I spent 75%+ of my time searching for merchandise by myself even though I arrived 10 minutes after the store opened. I could have pulled out every drawer in the entire store without anyone asking if I needed help. I do appreciate the space when window shopping. However, when it was clear I was looking for specific panties to match a bras all over the store, it was really annoying that no one came over to help. One salesperson even walked up to me saying, "oh you came back". She then walked away and left me looking for the things I wanted to buy for almost an hour totally on my own. SMH. I spent 20 years in retail as a sales associate, manager, district manager, and franchise owner. This store does a total disservice to the VS brand name. If i was VS, I would shut this store down. This is not the kind of place you go to looking to buy $250 dollars for two bra and panty sets and a robe. The Lynwood Washington VS Secret store is creating negative brand equity! This location is so dirty and low in merchandise. Employees clearly are there watching the clock and talking to one another rather than helping customers (even at open with three customers in the whole store). I made a special order for two thong panties. They told me on a Sunday they would arrive in two days. It is exactly a week from that date and I still haven't received anything. Because I dont have a receipt of the order, I don't even know how to figure out whether or not they were ordered and unavailable or never ordered the Sunday I was in the store etc.

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    Victoria's Secret - 9/21/2025 Navy Blue $20 last day of sale

    9/21/2025 Navy Blue $20 last day of sale

    Victoria's Secret - 9/21/2025 Pink $20 last day of sale.

    9/21/2025 Pink $20 last day of sale.

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    Target

    Target

    2.8(165 reviews)
    0.3 mi
    •$$

    Two words, GIANT TARGET, versus the ones in Seattle: Downtown, Northgate, UDistrict, and Ballard…read more The latter two has closed. I've stopped in previously, usually for a detour for The Homie or items for The Nephew. This was the first time to create a Target account to place an online order for store pickup (11/25/23 - 11/26/23). I appreciated the ease of locating the item and its availability at various store sites. I was also given an update when it was ready for pickup. Why 3 stars? Poor signage of where to get assistance. Big sign near entrance says Returns /Exchanges, but dinky sign for Order Pickups. Scanner used by store associate was glitchy to scan the bar code. And the 80 cents extra charge for a bag fee, of which was never received. UPDATE: bag fee was removed because of the completed onsite/in-person pickup. Thankfully, a limited item was available post Black Friday. However, I rarely go out of my way to shop here. It can get a bit busy and congested with its proximity to Alderwood Mall.

    Aarya/Aria from the pickup department is the reason for this review…read more I came in around 8 PM and needed help with an item in the clearance section. Asking for help is honestly the last thing I want to do. I usually try to figure things out myself first, but my app wouldn't scan the item, and the scanner near the plastic plates wouldn't scan it either. There were two of the same item in clearance, and neither had a sale price, so I simply wanted to know if they had been placed there by mistake or if they were actually on sale. I asked Aarya/Aria for help, and she told me to wait "one minute." I was patient, but that one minute turned into over five minutes. I actually timed it. During that time, she repeatedly rolled her eyes and seemed visibly annoyed that I had asked for assistance. What made the interaction even more uncomfortable was the constant huffing and puffing while walking back and forth a very short distance. It was only a few steps, yet she acted as though helping a customer was an exhausting task. There were also several other employees nearby, so I'm not sure why a simple price check became such an ordeal. I understand that work can be tiring and everyone has bad days. But if you're working in a customer-facing position, basic courtesy still matters. If you need more time, just communicate that. If you're busy, say so. Don't tell a customer "one minute" and then leave them standing there while visibly acting irritated. Maybe she needs more experience and practice in the role. More hours might actually help with that. Customer service is part of the job, and hopefully with more practice, helping a customer won't feel like such a physically demanding experience. I also felt uncomfortable with the way I was treated and felt that there was a racial component to the interaction. No customer should leave wondering whether they were treated differently because of their race. I wasn't asking for special treatment. I had already tried the app and the store scanner myself. Both didn't work, so I asked an employee a very basic question. The huffing, puffing and eye-rolling were completely unnecessary. I came in to shop, not to feel like I had inconvenienced someone by asking for help.

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    Soma - womenscloth - Updated October 2026

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