1. Lucky Brand

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Tulalip, WA

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Lucky Brand

5.0 (3 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 months ago

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3 years ago

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Hugo Boss

Hugo Boss

2.0(17 reviews)
0.1 mi
•$$

Hugo Boss STOLE my money - almost $3,000! Absolutely unacceptable!…read more I am beyond shocked and furious. I logged into my Hugo Boss account only to discover that the items I returned using their own return labels for orders #92595377 and #92595582 (sent back at the end of July - it's October 9 now) were received by them, yet no refund was ever issued. It has now been over two months, and Hugo Boss has effectively kept my money. We're talking about nearly $3,000 just gone. This isn't a mistake anymore; it feels like theft. When I called customer service, someone with very broken English answered, offered zero help, and refused to transfer me to a manager. I also submitted a support ticket four days ago, and the only response I got was, "Please wait five business days." Seriously? You've had my returns for months, and that's your answer? This is criminal behavior, plain and simple. For a brand that prides itself on "luxury" and "class," Hugo Boss is operating in a way that's dishonest, unprofessional, and disgraceful. I've now filed a dispute with my credit card company because Hugo Boss clearly has no intention of doing the right thing. Be warned: if you shop with them, you might lose your money just like I did. Hugo Boss - you should be ashamed.

Bought a sport coat there and no one helped with the fitting or any service. Got home and decided…read moreit didn't fit right so the very next day took it back and they do not give refunds just store credit. No one told us that when we bought it. Poor customer service. Will not ever buy from them again even with a 350. Credit. They need to tell the customer this policy.

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Hugo Boss - OMG!!!!!  Yuck!

OMG!!!!! Yuck!

Hugo Boss - Racks upon racks of yuck

Racks upon racks of yuck

Hugo Boss

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J.Crew Factory

J.Crew Factory

3.8(11 reviews)
0.2 mi
•$$

Excellent impromptu shopping experience at J. Crew Factory…read more The customer service was amazing I was greeted as soon as walked in and graciously helped throughout my time within the store. I found exactly what I needed for work almost immediately, and a little something extra for my daughter. This location is extremely clean, and laid out very well making for an easy shopping experience. Each item was either 50 -60% off, making it hard to not continue to shop I also received an extra $10 off my entire purchase. I will definitely return, and recommend!

Sadly, this J. Crew Factory location was disappointing. I'm a huge fan of J. Crew, so was happy to…read morelearn that they had an outlet while in the area. But after waiting in line (due to COVID-19 restrictions), it was not worth the wait. Not sure how it was for the men's, but for the women's selection, it was super limited. You literally would see one tee-shirt in that one color in XS. This was the case for many items. I overheard another customer ask the employee if there was any more stock in the back, and there was not. What's out is out. I guess if you get here the day they release new items there will be more of a selection, but was surprised by the lack of when I visited. The women's area seemed empty. I've been to other J. Crew Factory locations, especially on the east coast, and this one is nothing compared to the others. With how limited the selection is here, I would most likely not wait in line again. I would suggest ordering online and just returning in a regular J. Crew store if items don't work out, instead of banking on this store to have the items you're looking for. However, I find that the quality of items at the factory store compared to a regular J. Crew differs significantly. Unless there's something you're specifically on the hunt for that's offered at the factory, I would just rather spend more money at J. Crew for a higher quality and better item.

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J.Crew Factory
J.Crew Factory
J.Crew Factory

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Abercrombie & Fitch

Abercrombie & Fitch

3.4(8 reviews)
0.2 mi
•$$

One thing I loved about this Abercrombie and Fitch was that the music wasn't blaring loud like some…read moreother A&F stores (or even Hollister stores) that I've been to. The place was also clean and tidy, especially considering it was 5pm when I shopped there. They had quite a lot of sales that were as low as $6.99. I decided to go for the long-sleeved t-shirts, since I only own one of those right now. Needless to say, they have several options and it was quite difficult to choose the exact one I wanted! The cashiers and employees in general were very good. There was a cashier in training when I was in line, and the supervisor joked around with us saying he's a wonderful human being and it was his first day on the job. I must say, for his first day on the job he did quite well!

Worst experience of my life. I usually buy from this brand…read moreonline, so when I saw the store in the mall, I decided to go in and check it out. Big mistake. You can barely see anything in the store. Imagine walking into a clothing store where you can't clearly see the items or even their colors. The lighting is unbelievably bad. The staff member was friendly and opened a fitting room for me, but the situation got even worse there. The fitting room was completely dark. I literally couldn't see the clothes I was trying on--or even the clothes I was wearing. It took me about 10 minutes just to put my own clothes back on. Is this brand trying to save money on electricity? What is going on? This is unacceptable for a clothing store. I left the clothes there and will never buy from this brand again--not in-store and not online.

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Abercrombie & Fitch
Abercrombie & Fitch
Abercrombie & Fitch

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Cotopaxi - Tulalip Bay

Cotopaxi - Tulalip Bay

4.0(1 review)
0.1 mi

Location isn't exactly where it says on google maps so I honestly thought it had closed - but alas…read moreI did find it. Staff were pleasant though busy with other customers. Everything seemed to be about 40% off and most was last seasons colors. My big issue is that they only had a handful of items that were actually down, most things were 100% polyester fill but priced like they were down. They did have a lot of sizes even in the clearance section.

From the owner: Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he…read morewasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

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Cotopaxi - Tulalip Bay
Cotopaxi - Tulalip Bay
Cotopaxi - Tulalip Bay

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Lucky Brand - accessories - Updated October 2026

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