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    Buckle

    3.1 (36 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    The Buckle

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    8 years ago

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    3 years ago

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    10 years ago

    Another horrible experience from a high end, pricey clothing store.. I gave it a one star, since there are no choices for zero stars.

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    Review Highlights - Buckle

    kind of ironic how it's right across from Abercrombie because it's like saying "Hate Abercrombie?

    Mentioned in 2 reviews

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    ZARA - The counter for payment

    ZARA

    1.6(38 reviews)
    0.2 mi

    I've always loved shopping both online and in person at Zara…read more But now they really have a customer for life! I purchased a few items at the Alderwood Mall Lynnwood Store on 4/6/24 and paid with a gift card I had received. Was chatting with the gal behind the counter about the weather we were having. Left store and got home and my gift card was missing. I know it still had a balance, and was bummed that I didn't get it back. I totally figured that probably someone else would use it and thought it was lost. I decided to go to the mall on 5/2/24 and checked with a few ladies behind the counter and they referred me to the manager on duty. I had my original receipt with the gift card used and its remaining balance on it. She left the counter and went in the back, and several minutes later came back with my gift card! I was so pleasantly shocked! I was impressed that there were honest employees working there! Thank you so much, it wasn't the balance amount, but the fact that I received it back! This speaks volumes about management and training and customer service and satisfaction! You are all the best!!

    What happened to Zara? This would be an in depth thesis question!…read more I used to shop in Europe and Zara was the IT clothing spot for fancy, classy, and timeless staples. Made in Italy, Spain and Portugal the clothing was well tailored and fit a 32/30 general male physique. When Zara opened in Vancouver it was more boutique like and slightly pricier and the quality was good. This was before COS and other European brands making their way to the States. I shopped at Zara during the latter half of 2010 - 2018 quite regularly and the website was eye catching, the blazers on sale were $39, and the quality was good. You could still find made in Europe clothing and the production seemed to transition to Bangladesh, Vietnam and other countries. As of late, the quality before pandemic is garbage. The clothing unravels after hanging it in a rack, the fabric is cheap, and the material appears to be of the lowest quality. The Westlake and Bellevue locations appear like outlets with rejected clothing from 5 seasons ago and little change with new or updated fashion. It's like a European Ross evoking a European douche bag at the club with skinny jeans, frayed pants, Zara shirt and cologne. Staff are still pretty snooty and don't often help. Maybe one staff will but it's rare. They seem too busy folding clothing that isn't selling. Really sad.

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    ZARA - Spring is here

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    Nordstrom Rack

    Nordstrom Rack

    3.5(144 reviews)
    0.5 mi
    $$

    I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

    Dont go to the Men Shoes section unless you want to be completely ignored…read more Stood trying to catch someone's attention for 15 minutes and then left.

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Burlington - Impressively straightened for a Saturday

    Burlington

    2.5(6 reviews)
    0.5 mi

    After my last visit to Burlington before month ago and giving it a bad review due to the bad…read morecustomer service: The lady (I think she's the manager) who was working at register 5 tonight (name on receipt Adrienne), Feb 7, with blonde hair, is the sweetest person ever! I'm sorry I forgot to double check you name, but you made my shopping experience at Burlington another excellent one. I wish there were 100 more people like you in the world! _____________________ Do not buy makeup or hair products or skin care (anything maybe except clothes and home products) at Burlington Honestly, be careful buying products at Burlington. A lot of the stuff on the shelves is already opened and clearly used or tested by other people. Then if you buy something, notice a weird smell or texture, and decide to return it without even using it, they won't accept the return. I get no returns for sealed products (perfume etc), but when items are already open and touched by who-knows-how-many people, refusing returns just doesn't make sense. Buy at your own risk ‍ or don't buy at all honestly I honestly recommend buying at Marshalls instead -- way better overall, cleaner products, and a much better buyer experience.

    A much cleaner, organized, and tidy location than most! Lots of clearance items left from end of…read moreseason selection, such as .69c for a 3-pk of wine bottle gift bags, $1.69 for a 2-pk of holiday wrapping paper. Small selection of furniture like office chairs, barstools, shelves, and organizers. Lower prices than competitor discount retail stores. Cashier was quick, efficient, and cordial enough. I was definitely pleasantly surprised by the condition of the shelves and racks considering the volume of shoppers this location has - kudos!

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    Burlington
    Burlington
    Burlington

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    The Children's Place

    The Children's Place

    1.0(1 review)
    0.1 mi

    *I just want to state upfront that this review is specifically for The Children's Place online…read morestore. I cannot find anywhere to post a review specifically for them. The Children's Place has GODAWFUL nonexistent customer service. I made an order back in March 2024 and 4 of the clothing items I purchased did not get shipped even though I was still charged for them. I attempted to file a report with them online and selected from a list of options to have them sent to me, but they immediately diverted me to another option with the statement that I would get faster service if I requested a refund and then bought the items again. I didn't want to do that since I had gotten the specific items on sale and the sale had since ended, but they wouldn't let me select any other option. So I attempted to write them an email with screenshots of my missing items ordered and all I got was an automated letter back that gave me a confirmation number, but I've never heard from them further and it's now almost July. I've tried calling their customer service number directly and have never been successful in contacting anyone about this. I have even attempted to request online for just a refund but they wouldn't let me do anything more when I already had a case open with them that no one has ever once contacted me about and I've never spoken to anyone at the company either online, via phone, or email. So basically they've gotten away with stealing my money and I can't do anything about it. I love their prices for kids clothes, but it's not worth it if they're not going to even send them to me. Obviously I will not be doing business with this crap company again.

    Buckle - menscloth - Updated May 2026

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