I LOVE URBAN!!!!!!!! Omg like you can get so many trendy things there. They sell the best Kankens…read moreand Mario Bedescu. I got sum pretty cute clothes tooo!!!!!!!! UOF!!!!! Also could you think about selling brand shoes? Like Burks, Vans, and crocs. Lmao idk those are my fav brand shoes. Oh also Ugg's.... THATNK YOUUU URBANNNNNN.

first of all the clothes were SO cute and me and my friends went at a reasonable hour and wanted to…read moretry on things. When we went to the dressing rooms there was a small sign on the desk that said closed but literally for no reason. It's just because the workers were too lazy to work the rooms. Nothing was wrong with them and the sign was hand drawn. While walking out of the store I kindly asked the worker who was a short dark curly long hair ethnic woman, if they were closed because the sign was very small and to the side. She then goes um no and then while we were walking away started talking shit to her coworkers going duh didn't u see the sign and stuff like that. SO LAZY. If you're gonna work in retail actually do your job. This store is losing business because they aren't letting people try on clothes. No one wants to buy things when u can't they them on and the workers are rude.

Stopped into here 3/13/2022 on our visit to Washington, the place is decently stocked, not too big…read morea selection for clothes, it's kinda like a mid sized Exchange. Employees and staff was very friendly and helpful. Gas pumps are located across the parking lot.

After applying for and being approved for a MilStar account, a relative purchased a Christmas gift…read morefor the kids for pickup at this location. I was listed as the pickup person. An email was sent stating these were ready for pickup. I left work early to pick up the items, thinking it would be a great surprise to show up with the gifts. I used my VA card and went into the store to pick up the items. Once inside, an employee acting as the Exchange CEO told me they needed some type of confirmation from a higher up in Virginia before I could pick the items up. They were paid for, switched to ready for pickup, and now told something completely ridiculous. I called the 877 NEX number once I returned to my car. They told me on the phone they have never heard of such a store policy. They called my Mother the next day and said they needed to verify the account, which they had done twice before. At this point, the actions seem targeted, and just like Navy Federal, I have no confidence that this is NOT racially motivated discrimination. Once she verified, they said they would call the store for next steps. I called the store, and they asked what happened with the call, as if no one called them. I told them to immediately cancel the order. No longer interested in ever shopping at this location. As a veteran myself, this was the most unprofessional behavior and attitude I have ever experienced. Completely rude and arrogant people at this location, and definitely biased against certain customers. I did file a complaint with NEX, and will be filing one with BBB. Do not waste your time trying to be nice or plesant with these folks. Save yourself some stress and order and pickup at Ft Lewis, Bangor, or Bremerton.

Love shopping here…read more Price is really low and I love to shop here The best place for shoes

Used this location for an Amazon return…read more Free return and they they pack it. I also received a 20% discount coupon. Clean store and friendly employees. I saw some good sales items while going through the store. They had a great variety of Christmas items on sale. Get your Kohls cash and expand the value of the dollar.

The salespeople here HOUND you…read more Walk in the door? "Hello ladies. Let me point your attention to no less than four different groupings of clothes and the sale point they are on right here within radius of the door." Pause while walking to casually pull at a dress hanging up? "Omigosh I love that dress. Do you want to try it on? You should try it on. You should really try it on. Let me get that for you." Pick up a sweater? "I love that sweater. It is SOOOO flattering. My favorite part is that it's like dolman sleeves without being dolman sleeves." [Note, it was the ugliest sweater I've ever put on. Talk about wrinkled armpits]. I could go on, but multiply this by about ten, and you'd have my 15 minute experience in this store. Trying a couple things on, the quality seemed poor and I didn't like the cut of anything anyway. Cheap price does not make up for rushed/skimped production and terrifying sales pitches. Commission much?

Disclaimer: Although this is in the Seattle Premium Outlets, it is actually about an hour North of…read moreSeattle. This is my favorite store in the entire outlet mall. My friend is an Ann Taylor fan, and I went there, but found much more at the LOFT. The clothes here fit me wonderfully and are totally my style. The sales clerks are helpful and I didn't have a "hounded" experience like others have claimed (granted, I have only been here three times). I like the dressing rooms and the people working them are so friendly and never get annoyed when I "pass" on a item. I love the layout of the store and the clearance rack is mighty with a great selection and excellent value.

Decent selection of accessories, and shoes. Just that the prices never matched what was listed on…read morethe stickers. For instance, my wife wanted a pair of High Top Sandals that were on Sale for $62.99 as the sticker said. But when the cashier rung it up, it showed $72.99. Then a 3-pack of Men's Bracelets had the sticker price of $22.99, but when it was scanned, price showed as $32.99! Had to call the manager to check what was going on and he said that every Sunday, the prices change in the system, so that's why the items were showing discrepancies in the prices.... I don't know if that was the truth or if they had mistakenly forgotten to update the prices in inventory or forgot to change the sticker prices, but in any case, we got the items for the sale prices when they manually changed the prices. Got 4 Men's Bracelet packs for $14.00 since they had a sale going on for Buy 4 for 1 deal. Then the 3-pack and pair of shoes the sale prices they honored due to their system glitch, per se.

In terms of service, I experienced a very rude store clerk tonight. She snapped at my family…read moremember and I as we were trying on a pair of shoes to buy. There were many items that did not have a price marked on them. This is definitely my first and last visit here.

Excellent impromptu shopping experience at J. Crew Factory…read more The customer service was amazing I was greeted as soon as walked in and graciously helped throughout my time within the store. I found exactly what I needed for work almost immediately, and a little something extra for my daughter. This location is extremely clean, and laid out very well making for an easy shopping experience. Each item was either 50 -60% off, making it hard to not continue to shop I also received an extra $10 off my entire purchase. I will definitely return, and recommend!

Sadly, this J. Crew Factory location was disappointing. I'm a huge fan of J. Crew, so was happy to…read morelearn that they had an outlet while in the area. But after waiting in line (due to COVID-19 restrictions), it was not worth the wait. Not sure how it was for the men's, but for the women's selection, it was super limited. You literally would see one tee-shirt in that one color in XS. This was the case for many items. I overheard another customer ask the employee if there was any more stock in the back, and there was not. What's out is out. I guess if you get here the day they release new items there will be more of a selection, but was surprised by the lack of when I visited. The women's area seemed empty. I've been to other J. Crew Factory locations, especially on the east coast, and this one is nothing compared to the others. With how limited the selection is here, I would most likely not wait in line again. I would suggest ordering online and just returning in a regular J. Crew store if items don't work out, instead of banking on this store to have the items you're looking for. However, I find that the quality of items at the factory store compared to a regular J. Crew differs significantly. Unless there's something you're specifically on the hunt for that's offered at the factory, I would just rather spend more money at J. Crew for a higher quality and better item.

Just rolled the dice on a 2025 Gnu Antigravity deck at the Zumiez Outlet in Tulalip and hit the…read moreabsolute jackpot with a major discount, Made in Washington too, so it's basically my patriotic duty to ride it while screaming "YEEEW" at the top of my lungs. The staff at this location must drink pure snowboard knowledge for breakfast. I walked in doing my best impression of a confused penguin and they immediately translated my grunts ("me like turny turny, also floaty floaty") into the exact board I didn't know I needed. Zero eye-rolling, zero upselling, just pure stoke facilitation. Side note: I've been rocking Aperture pants and jackets from Zumiez for years now and I'm convinced they're secretly made from retired rain clouds and unicorn tears. I've been out in full-on Cascadian apocalypse weather (sideways rain, negative temps, the kind of cold that makes your soul shiver) and stayed so dry I could've smuggled a bag of chips in my jacket and they'd still be crunchy by last chair. Aperture is the best "I can't believe this isn't $800" deal in snowboarding.

My daughter and I came out to the outlet mall to do some shopping. They had a line and let us in a…read morefew at a time. The staff were all wearing masks. Customers were not. We were standing in line and were standing in line and while 6 feet away from the customer in front of us, Sam the associate at the register came over and asked us to move back on the X. We apologized and did so without fuss. While in the store we noticed some customers not wearing a mask. As a caregiver, I understand the mask is for others protection not your own. My daughter did not feel comfortable enough to look at some items she found interesting as there were some younger, perhaps college aged guys stepping in front of her, without a mask and coughing. I just told her we can't control that and to just pay for what we got and leave. We then get to the register and Sam asks us if we found everything we were looking for to which I let her know that she wanted to look at a display however several guys were over there and not wearing a mask, coughing and so we were unable to grab the item she wanted. Instead of offering to go get it for us, Sam told us "we can't force customers to wear a mask and could not do anything about it. It should be noted that Sam had a mask on her face but it was not covering her nose. Of course I pointed that out and then asked why she would ask us to move back when others were able to freely crowd customers when not wearing a mask. She was less than professional and proceeded to tell us that masks were not required, just suggested. We paid for our items and left. I took a picture of the sign on the door. Seems odd that they ask folks not to come in if they have symptoms but don't take a temp and don't ask folks who are coughing to wear one. Plus, she in particular should be trained on the proper use. It should also be noted that they did not clean between customers and so not sure how much they care. I give one star only because we can't give zero. My daughter loves this store however we will just be buying directly from the brand rather than dealing with this again. All other stores we went into required all to wear masks. I'm super disappointed. This store is overpriced and reckless in my opinion. My advice is to enter at your own risk. Merchandise same pricing as any other Zumiez.

I enjoyed shopping here and found some 100% cotton T-shirts at great prices! The staff also applied…read morean extra 15% off $75 that I found on the Simon app and provided me with a shopping bag, which I greatly appreciated.

Busy, bustling, clothing amok, the store has good deals, but sizes and colors are sometimes hard to…read morefind or access. Parking is available in the lot, but the store is accessible with a short walk. The one staff member with whom we interacted was friendly and helpful.