Me and my daughter went into the mall to buy her some summer clothes and I really wanted a pair of jean cut-off shorts. Mall closes at 8 but maybe we would get lucky and find a couple things really quick at Tilly's. We had a half-hour and went in at 7:30pm on Saturday, June 5th, in case management or above care. Somehow I don't think they will. The mall was packed and we like Tilly's clothes and the service has always been what's to be expected at a small clothing store like this. She didn't find anything but I found exactly what I wanted. A girl was up front walking around, away from the register and (what looked like) straightening hanging clothes. I had just found what I was looking for and wanted to try them on when another girl came out from a door in the back. No "hi", no "What brings you in", nothing but a frown on her forehead. I let her know I wanted to try on these shorts and can I get into a fitting room. She said, "The fitting rooms close at 7:20" I said it's 7:30, you close at 8 but nobody can try on clothes after 7:20?? She said they are short staffed. I said, "There's nobody else here, there's a girl up front and it's a single pair of shorts!" I'd even put them back on the display for them and it would take me less than three minutes. She said, "No. The fitting rooms close at 7:20 because we are short staffed" I heard her the first time but thought how crazy is this? I know the world is upside down right now but, really? How long are businesses going to use this excuse so they don't have to provide service or product? I pointed out that there is NOBODY else here! She started to fold clothes on the rounds that were already folded! She literally turned her back on us and walked away. Then I was approached by the other employee and she asked, "Is there a problem here?" So I said, "Yeah. Your company would rather have you actually turn your back on a paying customer (that was willing to pay $60 for a pair of shorts) and walk away from them to fold clothes that are already folded?" I pointed out, again, that we are the only people in the store. I see why. She said the same thing about being understaffed. Does this company actually want to file bankruptcy? I'm going to do a little research because I was completely blindsided. It was really, really weird! read more