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Torrid

4.2 (19 reviews)
Open 10:00 am - 9:00 pm

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Sheri H.

I'm a fan of Torrid. This retail chain has clothes for teens and adult women and covers the spectrum of fun/casual, business, after 5, lingerie and even whimsical. They have all sizes and accessories too, including shoes. If you sign up for their free program, you'll get coupons in the mail. Staff is great here. It can get a little packed in this small store. Sometimes it's hard to dig through the sales racks as they can get jammed up. This is the only store I know of where I can buy a sugar skull t-shirt, a dress for church, a suit for work, a Maleficent wallet and Darth Vader socks.

Online price is less than what I paid with Torrid cash in-store!

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9 months ago

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11 months ago

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2 years ago

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4 years ago

The staff here is always inviting and go out of their way to assist. The selection Is small but it's always changing from week to week.

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3 years ago

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9 years ago

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5 years ago

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3 years ago

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4 years ago

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7 years ago

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Torrid Customer Service

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10 years ago

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8 years ago

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6 years ago

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7 years ago

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10 years ago

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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Ask the Community - Torrid

Review Highlights - Torrid

I went in with a complicated online return and they were super helpful!!

Mentioned in 2 reviews

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Nordstrom Rack

3.5(144 reviews)
0.4 mi
$$

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

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REI

REI

3.5(119 reviews)
0.4 mi
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Great new location on 196th across from Barnes and Noble and Whole Foods. This location is an…read moreupgrade to the previous spot in Alderwood Mall. This new location is double in size and features larger bike shop center, ski shop, and gear/apparel options. There are more community rooms for classes. I came here in search of a ski jacket and gloves for an upcoming trip. There's definitely more selections and I easily found the gear that'll fit my needs. Prices are reasonable and they have seasonal sales to help entice shoppers. The line to check out was rather long as there was only 2 check out counters open. The cashier was friendly. Being a co-op member, I was able to apply this purchase towards my rewards. What I like about being a co-op member is the ability to return products within 365 days from purchase. Though I've never availed of this benefit, it's great to have as a perk.

We have long been REI members, and I appreciate the new location outside of the mall-proper. Better…read moreparking and access, though not as "pretty" as their two-story mall spot was. I recently ordered some shoes online but they didn't fit quite right. I went to the store to return them (which they make quite easy at the counter), expecting to be credited and then go back online and order the size I needed. Instead, associate Cathy offered to place that order for me right there, and even found a sale code to apply to save me about $20. She was friendly and helpful, and went the extra mile for me. My only complaint about the store is that I found the selection of women's cycling clothing to be sorely lacking.

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Burlington - Impressively straightened for a Saturday

Burlington

2.5(6 reviews)
0.5 mi

After my last visit to Burlington before month ago and giving it a bad review due to the bad…read morecustomer service: The lady (I think she's the manager) who was working at register 5 tonight (name on receipt Adrienne), Feb 7, with blonde hair, is the sweetest person ever! I'm sorry I forgot to double check you name, but you made my shopping experience at Burlington another excellent one. I wish there were 100 more people like you in the world! _____________________ Do not buy makeup or hair products or skin care (anything maybe except clothes and home products) at Burlington Honestly, be careful buying products at Burlington. A lot of the stuff on the shelves is already opened and clearly used or tested by other people. Then if you buy something, notice a weird smell or texture, and decide to return it without even using it, they won't accept the return. I get no returns for sealed products (perfume etc), but when items are already open and touched by who-knows-how-many people, refusing returns just doesn't make sense. Buy at your own risk ‍ or don't buy at all honestly I honestly recommend buying at Marshalls instead -- way better overall, cleaner products, and a much better buyer experience.

A much cleaner, organized, and tidy location than most! Lots of clearance items left from end of…read moreseason selection, such as .69c for a 3-pk of wine bottle gift bags, $1.69 for a 2-pk of holiday wrapping paper. Small selection of furniture like office chairs, barstools, shelves, and organizers. Lower prices than competitor discount retail stores. Cashier was quick, efficient, and cordial enough. I was definitely pleasantly surprised by the condition of the shelves and racks considering the volume of shoppers this location has - kudos!

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2.3(16 reviews)
0.1 mi
$$

Before the last few months, the employees have been so kind and amazing. This month, something…read morecompletely flipped. Somehow I have been scammed by this location twice in the last month? Recently instead of asking "You have rewards points, do you want to use them?" they started saying "Do you want a FREE snack/item?" and giving you a very small selection of items to choose. I chose a gummy worth 7$ and they used my 5$ in rewards without even asking and $2 of my money. I went back to ask what happened, but the employee just smirked and acted like he didn't care and told me "well the DM told me to say that". Another employee overheard, so i asked her about it. She agreed they were supposed to phrase it that way and not let us know we were using our stored points or our own money. The original employee I talked to said "I asked you if you wanted to use your rewards points on a snack and you said yes." and I immediately said "No you said 'do you want a FREE snack' then charged me for it." I understand they 'have to say these things' but he acted like I was insane and so did the other employee. I went home disappointed in this franchise I thought I trusted. I wasn't offered anything for the misunderstanding, not even an apology. I understand their probably not paid enough to care, but it just sucks and I honestly feel stupid. In better news, I love their items. I bought Official Murder drones merch and I absolutely adore the items I got. I just miss the old trustworthy employees.

I like to poke in here to look at their funko pop collection. This particular store is very well…read morestocked in your anime gear. If you're looking for anime themed shirts, toys, trinkets, this place is worth a visit. If you're a funko pop chaser like I am, you definitely want to follow their instagram account becuase they post all their pops on there. They don't really post any other gear on their instagram stories at least. I would not recommend you come near closing. I tried going in before closing but there was a person at the door who stopped me and said they were closed. They were probably worried I would take a whole lot of time even though shoppers technically had time according to hours.

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Shirts

Torrid - plus_size_fashion - Updated June 2026

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