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    Solis Mammography

    5.0 (2 reviews)
    Open • 7:00 am - 4:30 pm
    Updated 3 months ago

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    Tellica - Tellica MRI

    Tellica

    2.3(4 reviews)
    2.2 mi

    Their scheduling and billing departments are terrible. First of all, it is difficult to reach…read morethem, and if you eventually do, the information you receive is not accurate. I also received a billing statement,, and called and spoke to one person about it. She told me not to worry about it and that it had been billed incorrectly. I got another notice about a week later, and once again called, this time hearing a completely different story. Although billing eventually answered, I had to wait at least 15 minutes or more each time. Although Tellica is cheaper than a hospital, I've decided the aggrevation is not worth it.

    I'm sure the imaging, technological, and medical staff are great. The manager assured me up and…read moredown that they were. Unfortunately, I never got that far because their administrative and scheduling staff proved themselves pretty incompetent. First, it took them a week to call to set up the appointment, whereas I was told they'd be in touch within 24-48 hours. I was living on opioids in the meantime. When they finally called, I was working so they left a message. When I returned the call, I was on hold for about 15 minutes before being forced to leave a message. They took 3 days to call back. When they did, the line was barely audible. The representative didn't tell me that there were other imaging options closer to me (which I later found out they were supposd to), so I had to drive for an hour and a half to get to their closest location. Not a pleasant trip with a herniated L1 disk. When I got to the clinic, they had instead mistakenly scheduled me for two days later. Three hours' drive and $15 gas for nothing. Talking with another patient in the parking lot afterwards, they reported similar issues: slow response, clerical mistakes made, lots of excuses, but little interest in making things right. To their credit, the manager of that particular clinic gave me a call within an hour, but it was largely to make excuses as to why it was not their fault, and saying the problems I experienced were under another manager's purview. I asked if that person could give me a call. About an hour later, right at the end of their business day, I got a call from an unknown number that rang once and hung up before I could answer. Five minutes later, a voicemail appeared with a long, but vague and half-decipherable message, again with excuses, but no real attempt at resolution. Personally, I would rather pay $250 extra bucks out of pocket than entrust my health to a company that runs the administrative side of their business is such a slipshod manner.

    Universal Diagnostic Testing

    Universal Diagnostic Testing

    2.3(3 reviews)
    0.3 mi

    Universal Diagnostic Testing placed me on their "Refresh" program for mailing replacement C-PAP…read morecushions, and I had not requested them to do this. In fact, I had specifically told them I did NOT want to be on this service. However, they have continued to mail me replacement C-Pap masks and bill me and my insurance, even after I've called their office and repeatedly requested them to discontinue this. UDT used to be a respected and honorable company, and their current PA Troy is absolutely wonderful to work with. But their billing practices seem suspect to me at this time. Though I was hoping to have additional testing in the future, I will be seeking another company for testing and another supplier for their C-PAP services.

    Avoid, dishonest business practices…read more My wife was referred her by our doctor. The first time we went to pick up the shirt, there was no instruction provided, and she wore it inside out so the data was invalid. We returned the shirt, and were not going to go back but UDT kept calling and harassing us, so we decided to try again. This time it worked, and so we went on with our life. A few months later we get a notice from our insurance stating that UDT didn't properly file the claim and they settled with them for a reduced amount. The settlement included a reduced payment for us. We also couldn't help but notice that they billed our insurance for two nights including the night for which they provided no training. We payed for the one night at the settled amount, and pointed out that we weren't paying for the first night because they didn't provide training. Universal diagnostic testing continued to send us bills for two nights at the full amount, and each time we sent back letters advising that it was fraudulent for them to bill our insurance for the night that they didn't provide training, and that we had paid them for the settled rate of the second night. After about three times doing this they sent it to collections. We sent documentation to the collection agency proving that the account was settled with our insurance, and that we had paid the settled amount for the night we actually received training for. At that point, UDT returned our payment check, put it on my wifes credit report and continued to try to collect. We disputed the debt with the collection agency and nothing happened for a year until the past month when the law firm for the collection agency sent a collection letter. Once again we sent them documentation from our insurance proving that it was settled through our insurance company, and that we had tried to pay the settled amount, and advised them that we weren't paying for the night for which there was no training. I will fight this in court if I have too.

    Solis Mammography - diagnosticimaging - Updated September 2026

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