Their scheduling and billing departments are terrible. First of all, it is difficult to reach…read morethem, and if you eventually do, the information you receive is not accurate. I also received a billing statement,, and called and spoke to one person about it. She told me not to worry about it and that it had been billed incorrectly. I got another notice about a week later, and once again called, this time hearing a completely different story. Although billing eventually answered, I had to wait at least 15 minutes or more each time. Although Tellica is cheaper than a hospital, I've decided the aggrevation is not worth it.

I'm sure the imaging, technological, and medical staff are great. The manager assured me up and…read moredown that they were. Unfortunately, I never got that far because their administrative and scheduling staff proved themselves pretty incompetent. First, it took them a week to call to set up the appointment, whereas I was told they'd be in touch within 24-48 hours. I was living on opioids in the meantime. When they finally called, I was working so they left a message. When I returned the call, I was on hold for about 15 minutes before being forced to leave a message. They took 3 days to call back. When they did, the line was barely audible. The representative didn't tell me that there were other imaging options closer to me (which I later found out they were supposd to), so I had to drive for an hour and a half to get to their closest location. Not a pleasant trip with a herniated L1 disk. When I got to the clinic, they had instead mistakenly scheduled me for two days later. Three hours' drive and $15 gas for nothing. Talking with another patient in the parking lot afterwards, they reported similar issues: slow response, clerical mistakes made, lots of excuses, but little interest in making things right. To their credit, the manager of that particular clinic gave me a call within an hour, but it was largely to make excuses as to why it was not their fault, and saying the problems I experienced were under another manager's purview. I asked if that person could give me a call. About an hour later, right at the end of their business day, I got a call from an unknown number that rang once and hung up before I could answer. Five minutes later, a voicemail appeared with a long, but vague and half-decipherable message, again with excuses, but no real attempt at resolution. Personally, I would rather pay $250 extra bucks out of pocket than entrust my health to a company that runs the administrative side of their business is such a slipshod manner.

The entire staff is so kind and friendly. They took great care of me and my family during a…read moredifficult time.

Carrie was AWESOME! Checked in every step of the way and made sure I was comfortable and she wasn't…read morehurting me. Hands down the best mammogram experience I've had. AND she gave me a lollipop after. Why should kids have all the fun?

This is a beautiful center with amazing team members. The office staff was so welcoming and got me…read morechecked in quickly. The tech that performed my mammogram was so kind and gentle. The whole appointment took less than 20 minutes. Thank you!

I drove 4 hours to get my MRI, and they did NOT disappoint! I arrived early by about 45 minutes…read moreand they got me signed in and finished before the actual time of my scheduled MRI. You can schedule your appointment online and don't need to go through all the referrals and paperwork! The cost is a quarter of what you normally pay and the resulet's are back within 24 hours. Now I can deal with whatever is wrong with my knee and get back in the pickleball court! Thank you for great service!!!!

Staff is great!!! Doctor is amazing ! Easy and efficient !!…read moreAlways go there when I need an x ray

I've used this place 5 times in the last few years. Every time things have gone well. The care is…read morecompassionate and professional. The place is usually clean. The front office staff have been friendly. I would highly recommend Rayus for MRI and CT scans.

The staff was fantastic, the MRI went well, and the requesting physician had information back to…read morereport to me within 48 hours. Those are all pluses. Not so good: I had requested in writing at check-in that the results be reported to two other physicians who are also attempting to diagnose my symptoms. I was assured verbally that this would happen within 2 or 3 days. Almost a month later, these results have not been received. From my perspective, this is a big minus. I believe that the situation is due not to a lack of desire, but a lack of office staff execution and double-checking. The office processes should be improved so that these requests are not only acknowledged, but followed through on.

Great quality of care at affordable prices. Friendly and…read morecaring staff. Easy to schedule appointments. Convenient hours and location.

They have been professional, easy to work with, kind, caring...everything you want going to any…read moresort of medical facility.

Excellent experience with RAYUS when I needed an MRI completed. SO much easier than getting imaging…read moredone at a full hospital or clinic, and where this is the 'specialty' you know it is getting done right. They took excellent care of me and I was in/out in a pretty reasonable amount of time. But my favorite part was watching how staff dealt with another client. Older male, extremely anxious and nervous. Staff took the time to come out and fill all of the paperwork out for/with him instead of leaving him on his own to navigate. And there is a LOT of paperwork (like anything medical.) The staff member was kind. Let me say that again: "The staff member was kind." She chose a great path that day and I appreciate her for it.

RAYUS didn't contact my Insurance early enough to get approval for appointment. First there was a…read moremisunderstanding and when I thought they had been working with the insurance company, they weren't. It was hard to know I was going to have to wait anther 5 days for services, but I endured. They still didn't contact the insurance company for another three days. It wasn't enough time for the approval to go through so they sent a message asking me to rescheduled the imaging which means I have to reschedule my appointment with my docter as well. Once they sent me the notice, I tried to contact my insurace company, but it was too late in the day and now I have to wain until after the weekend to try to get things straightened out and get on the schedule. I'm very disappointed.

My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

Excellent experience. Staff were friendly and efficient. The Taylorsville location has open MRI…read moremachines to accommodate those of us with claustrophobia.

Everything from scheduling to my MRI was perfect. I needed a breast MRI and most places don't offer…read morethem, by the time I called Rayus I was already feeling like it was going to be an issue. Got scheduled right away, they handled my authorization quickly. I got a few reminder texts before (I appreciated that) and when I arrived was seen right away, Tyler as well as the gals up front, were professional and kind and although a MRI isn't enjoyable itself they all made it the best experience it could be.

I think the service was OK a little expensive but what got me as I owed them like $18 and I got…read moretexts that they were gonna put me out for collections and stuff. It just didn't seem very respectful to their client base and happened a few times I mean, do they often get ripped off for like $18 and send numerous texts threatening you with collections I've never not paid a bill in my life but oh well I think the service is OK but I moved to a different service that was about 30% cheaper I couldn't take any more texts when I owed small amounts of money

Im anout 10 months into my AMH experience and I am very happy with my results so far. I'm 61,…read morelifting heavy, no injuries, swimming 1600 meters for cardio... my PSA/ prostate health is a 1 of 4... last week I shared Ive been getting emotional watch baby with dog IG videos. We did blood work and yep, T level was 635 and estrogen's a lil high... upped the T amd a 1/4 chunk of estrogen and I'm Mountain Man again. Let's Goooo! So much better now than before Ageless Men's Health.