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    RAYUS Radiology

    3.0 (4 reviews)
    Closed • 7:00 am - 8:00 pm
    Updated 2 months ago

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    Tellica - Tellica MRI

    Tellica

    2.3(4 reviews)
    39.3 mi

    Their scheduling and billing departments are terrible. First of all, it is difficult to reach…read morethem, and if you eventually do, the information you receive is not accurate. I also received a billing statement,, and called and spoke to one person about it. She told me not to worry about it and that it had been billed incorrectly. I got another notice about a week later, and once again called, this time hearing a completely different story. Although billing eventually answered, I had to wait at least 15 minutes or more each time. Although Tellica is cheaper than a hospital, I've decided the aggrevation is not worth it.

    I'm sure the imaging, technological, and medical staff are great. The manager assured me up and…read moredown that they were. Unfortunately, I never got that far because their administrative and scheduling staff proved themselves pretty incompetent. First, it took them a week to call to set up the appointment, whereas I was told they'd be in touch within 24-48 hours. I was living on opioids in the meantime. When they finally called, I was working so they left a message. When I returned the call, I was on hold for about 15 minutes before being forced to leave a message. They took 3 days to call back. When they did, the line was barely audible. The representative didn't tell me that there were other imaging options closer to me (which I later found out they were supposd to), so I had to drive for an hour and a half to get to their closest location. Not a pleasant trip with a herniated L1 disk. When I got to the clinic, they had instead mistakenly scheduled me for two days later. Three hours' drive and $15 gas for nothing. Talking with another patient in the parking lot afterwards, they reported similar issues: slow response, clerical mistakes made, lots of excuses, but little interest in making things right. To their credit, the manager of that particular clinic gave me a call within an hour, but it was largely to make excuses as to why it was not their fault, and saying the problems I experienced were under another manager's purview. I asked if that person could give me a call. About an hour later, right at the end of their business day, I got a call from an unknown number that rang once and hung up before I could answer. Five minutes later, a voicemail appeared with a long, but vague and half-decipherable message, again with excuses, but no real attempt at resolution. Personally, I would rather pay $250 extra bucks out of pocket than entrust my health to a company that runs the administrative side of their business is such a slipshod manner.

    CommonSpirit Holy Cross Hospital - Davis Wound Care

    CommonSpirit Holy Cross Hospital - Davis Wound Care

    2.1(94 reviews)
    1.7 mi

    I too my cousin to the Common Spirit Holy Cross Hospital. Ihad an experience in the ER that…read morecompletely changed how I view emergency care, thanks to Dr.Joshua White. From the moment he walked in, he was calm, attentive, and genuinely present. He didn't rush, he listened carefully, and he explained everything in a way that actually made sense--something that's rare in such a high-stress environment. What stood out most was how much he truly cared. I felt seen, heard, and respected, not just treated like another case. He not only listened, but also provided helpful tools and advice with no judgment, which made a meaningful difference. His compassion and professionalism made a difficult situation so much easier to handle. I also want to recognize the incredible nurses and staff. They were kind, patient, and attentive throughout my visit, making sure I was comfortable and supported every step of the way. Their teamwork and compassion truly stood out and made a lasting impression. Dr. Joshua White is, without a doubt, the best doctor I've ever spoken with. If every ER doctor and team approached patients this way, the entire healthcare experience would be transformed

    Only giving 2 stars for the possibility it won't be deleted for 1, wish I could give 0…read more Accessibility to financial assistance is non existent, I've never had a harder time applying until Holy Cross. They're quick to remind you of your outstanding balance but will leave you on hold for 45 minutes hoping you'll hang up, only for them to. Care quality isn't even decent, I gave birth in October in the Lehi location, and the nurse I had was awful. Cause severe birth trauma for me as a first time mom, wish I could remember her name. I've had family try to help me navigate their financial aide and they mention Intermountain isn't even this hard. If you can, go elsewhere.

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    CommonSpirit Holy Cross Hospital - Davis Wound Care
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    RAYUS Radiology - diagnosticimaging - Updated September 2026

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