We have had good and bad experiences with this location. A few years ago, my husband needed a…read moremolar pulled. We were referred to OMS by our regular dentist and didn't have a specific surgeon in mind so we were assigned whoever was in the office that day. My husband did not want to get a replacement tooth put in right away because we were planning on traveling and the required schedule would not have worked for us. When the surgeon consulted with my husband, and found out that he didn't want an implant, he appeared to dismiss any questions my husband had and just pulled the tooth and left the room. Soon after, my husband began to have issues with bone erosion in his jaw inside the hole where the tooth was pulled, and the hole would not heal. We consulted with our regular dentist over the next couple of years to try to repair the damaged tissue, clean up the bone area, and treat with antibiotics for the repeated infections. In addition, we tried more aggressive measures including hyperbaric treatments and IV high dose antibiotics to get the bone infection under control. After researching which surgeons our health insurance company would work with, my husband returned to OMS to consult with Dr. Chandler. He ended up performing surgery to extensively clean and repair the tooth hole area and try to stop any further erosion of the bone. So far, that seemed to be the solution for my husband. Dr. Chandler was patient and helpful to help find the answer to the problem that seemed to have originated at the same office with a different doctor. Lastly, our experience with the billing department was not very good. They worked with our health insurance to bill the surgery which was good, but they kept billing the wrong codes for the anesthesia. It ended up taking 9 months of back-and-forth to get the bills settled. In the meantime, OMS would send us monthly bills showing accumulated interest on the unpaid balance. Luckily all the interest was written off in the end.

Words cannot adequately express my appreciation for the successful outcome of my dental implant…read moresurgery. I am deeply grateful for Dr. Hall's commitment to excellence and the compassionate care provided by he and his entire team throughout my journey. He took the time to answer my questions, address my concerns, and guide me through the process with skill and kindness. Dr. Hall has enabled my confidence, self-esteem, and has made a positive impact on my life. Thank you Dr. Hall and your entire OMS team!

Dr. Chaston and his staff are amazing! They were so caring with my sister who has dental anxiety…read more They were so understanding and calmed her through the entire process.

Dr. Chaston took great care of both my husband and I. We each needed implants, but I had to have a…read morebone graft and sinus lift before my implants could be placed. Reve and his wonderful office staff were kind and patient every time I came in, and they did a fantastic job for a really good price compared to a lot of other places! I was not in pain even once sitting in his chair. I am happy I went to him for help, and would do it again. He helped when I thought no one could. Thank you Dr. Chaston!

Got my wisdoms out today and was extremely nervous. The crew and team was great and I had no bad…read moreexperiences before the procedure. Of course I was in pain after but it was minimal and probably as minimal as it could have been. Thank you guys!

Went in for a procedure today- the place is immaculately clean, I got checked in, x-rayed and had…read moremy IV in in the space of 20 minutes. All three of the staff that attended me were very thorough and patient in explaining what would happen, and (according to my spouse) had me out the door in another 20 minutes, if that. If I had more wisdom teeth I'd go back- but they're all gone, so I'll just have to recommend them to other people. The reason I have left a star off is due to the fact that my teeth were not saved. I had requested the surgeon to save and keep my teeth regardless of the condition they were in- but I was informed later that they were thrown away mid-surgery, and that I needed to request that they be kept prior to surgery... which I did. I know it was accidental, but I'm still deeply disappointed that my teeth are now in the trash somewhere when I wanted to keep them as a memento. In summary: if you have any fears about cost or uncaring staff, this place will squash them. If you want to keep your teeth, you might want to make sure everybody gets told a few times.

Dr. Chandler is a skilled oral surgeon. He removed my daughters wisdom teeth. A couple years later…read moreI had a running accident and my face hit the pavement. Dr. Chandler came in on a Saturday and stitched my face back together. My friends and family were so impressed that I healed so beautifully! I trust Dr. Chandler with my children and my face!

If you want to be in serious pain and when you ask for your 20 yr old daughter if she can have…read moresomething other then a 600 ibuprofen and then treated like a drug addict and talked down to after asking then go here. Nurse in recovery is why I'm giving a star she was sweet, but Jason was an arrogant Dr. I felt very judged due to my husband and I having tattoos instantly and then him not listening to us about my daughters past medical history with a serious bone infection and a pic line with narcotics she has a high tolerance for medication after that horrible infection. All he came back with was saying he doesn't give "youngsters" narcotics. They also talked us into a 200$ blood treatment that is supposed to help with healing and pain and that was a waste of money. After 2 months my daughter is still suffering. DO NOT GO HERE!!!!

All 3 of my kids have had their wisdom teeth removed at this office by Dr. Benson. This last one…read morehas been the worst. The other 2 went off without a hitch. Dr Benson was nice. The staff was nice for the consultation and the procedure. The older receptionist lacked some business decorum and was slightly rude to a caller I overheard while in the waiting area, during my childs procedure. As I was amazed that within 20 min they came and told me they were done, I expressed this and she said that of course it doesnt take long, he does this all day. Not in a nice attitude. The other times I did this with her big brothers they had me park over by a side entrance and brought me back to my child in the recovery area, so that is what i was expecting, but they had changed their protocol, which is no big deal, but they kept saying this has always been their proptocol. I felt like i was talking to an alzheimers patient. The tech that brought my daughter out gave me the instruction to give the patient ibuprofen right away before the numbing wears off, but those weren't in the pre op instructions, or I would have come prepared to do that. They have to wait until after the surgery is complete to send the RX over to the pharmacy, since it has narcotics in it. I get that, but they also tell you to give the narcotic within 1 hour after the ibuprofen to be ontop of the pain, but that was impossible, because the rx has to go through the DEA, as both the Pharmacy tech explained and later the older receptionist explained when I called back wondering if the rx had actually been submitted. Walgreens couldn't find it in their system. It took well over an hour and my daughters pain even with my OTC ibuprofen is already at an 8 within 20 min of getting home. My daughter is going through a lot of unnecessary pain. It would seem to be more logical for the doctor to administer the first dose of some kind of anti inflammatory while they are in his office, so that while we go through the process to get the pain meds, our kids dont have to be in level 8 pain, waiting for the inevitable DEA process, which the surgery office is fully aware of, but didnt warn me about. They say to call if you need anything. I called the office when Walgreens couldnt find the prescription and the older receptionist confirmed with me that it had been sent electronically and when i said Walgreens didnt have it yet she condescendingly said that the controlled rx has to go through the DEA, so it takes a while. I reminded her of the dosage timeline that the tech at their office told me that we were supposed to give ibuprofen right away and to give the narcotic within an hour later and that timeline was impossible. She said she didnt know what to tell me and to just give her some OTC ibuprofen that she was sure i had around the house. Rude. I now know what should have happened, but I dont feel like its my responsibility to know what they know before I need to know it. They should have told me pre-op. Very very disappointed

This office is awesome! I've seen Dr Benson several times to have implants placed & follow-ups. The…read more1st time my BP was thru the roof & they were cautious & determined to lower it so they could do the procedure. They were able to lower it so the implant could be placed. It took time & patience on behalf of everyone. I had zero problems & very moderate discomfort that only lasted a few hours! My 2nd implant went so smoothly (losing 40lbs made a huge difference in my BP, BTW.) Again little discomfort & excellent care! When I felt there was an issue with the implant, they saw me right away! They care! I've even called about a possible issue with TMJ & where do I turn. Over the phone, I was given some reasonable advice, yet I was told they'd be happy to make an appointment to see me. At the end of the call she said "feel free to call again." I could go on they are that great!

Dr. Newest and staff were very helpful, expedient, and kind throughout my every phase of my…read moreprocedure. I have 0 complaints and would highly recommend them for any oral procedures!

I went in to get my wisdom teeth out, and I had an excellent experience. Everyone was super nice…read moreand very reassuring. They told me everything I needed to know about the procedure, gave me an accurate and reasonable payment amount, and the procedure had no issues. I had no bruising and very minimal swelling, so I'm very happy with the treatment I received.

I had not been to the dentist in years & this was not what I expected. I felt like I was getting…read morepampered (got a hot towel for my face, goodies, netflix)! Ashley was so sweet, sincere, knowledgeable & I felt she had a genuine desire to make it a good experience for me. She was the best! The dentist was also wonderful. He was kind, helpful and I felt sincere about any dental issues he discovered and had to fix. Overall an amazing experience. Funny but I can't wait to go back! Also the office manager & front desk assistant tried their best to help me get the best deal. I missed out on a groupon deal because there was a confusion about the location and they happily told me they would apply the discount at my next visit. Amazing!

My husband had implant surgery at Stubbs Dental in Bountiful UT a few years ago. Our experience…read morewith them has been a total DISASTER from the start and it cost a fortune. We were NEVER advised about the MANDATORY MAINTENANCE PLAN until we were ready to walk out the door after the implants were placed and the lady handed us a contract with a yearly fee of hundreds of dollars. We were shocked! It had never been mentioned in all of our pre-surgery conversations or paperwork! My husband does not do well waking from anesthesia, which I clearly explained to the dentist several times and he was asleep in the dental chair for an excess of 8 hours. I had to keep rousing him every half hour for 36 hours and nearly called 911 because he was so sedated. We brought in pictures and asked that the implants keep his personal teeth features, and they promised they would. But, NO. He received the generic Walmart smile and we had no recourse. We cancelled one of his yearly appointments at the end of 2025 because he was scheduled for a total knee replacement in January and he could not have any dental work for several months due to this invasive surgery. They said they would just extend his coverage for the next appointment. He went for his mandatory maintenance appointment a few weeks ago and when he asked what he owed, they said he had a $0 balance. About 4 weeks ago, we started receiving balance due notices for $349. We called and were told he had a $0 balance. I received another notice the next week. Called and was told by the Billing Manager after researching , that we had a $0 balance, that she was sorry about the texts and emails, that they outsource some of their billing , they had made a mistake and the notices would stop. I received another text and email today. Called and spoke to her again and she said that "Corporate" had reversed our paperwork and that we did owe $349 and there was nothing she or we could do about it!! WHAT A CROOKED COMPANY from the very outset. I am so ANGRY. I am reporting this to the BBB and every social media that they advertise in and may even make a sign and stand outside of the Bountiful office to inform folks about their abusive business practices. PLEASE PLEASE PLEASE do not give your dental health business to STUBBS DENTAL. If it was an option, I would give them minus-349 black stars. BEWARE! I will be in the social media and on the phone until I can get the word out about these people and find another dental practice that will take over my husband's implant maintenance!

I traveled from California where I work to get a tooth pulled that I didn't have time to get done…read moreafter having different extractions done back in November. The experience in November was good and so I scheduled something to get the remaining tooth I needed extracted taken care of. This office scheduled me and didn't even have an oral surgeon available at my appt. They instead, began trying to upsell me and completely wasted my time. I wish I would have changed insurance and not been so limited in options for providers because this company and all of the modern dentistry umbrella offices have only ever given me the feeling that they are more focused on saying what is necessary to get you in the door and focusing on up selling and charging as much as they can to the customers. I will only work with one provider in their office and missed a week of work to show I'm for the appt for literally nothing since the front desk scheduled me with someone who couldn't even do the procedure. If you can, avoid this place

Nice, prompt etc. for root canal/crowns. just not super upfront /honest to the lay person about…read morewhat their services entail $$$ compared to a "routine regular dentist". You should just be aware UP FRONT that you are paying TWICE as much for there in house crowns than routine crown made in a lab the good ol fashioned way. If you understand this and are willing to pay a premium great. Just be aware! You can get the same thing accomplished for half the price

Dr. Yates is an exceptional surgeon. I can't thank him enough for his attention to detail and the…read moreamount of time he spent answering questions online and in person at my consultation. He is kind, patient, extremely skilled and knowledgeable. I had lipo, mini tummy tuck and a bbl done in 2021. He gave me a beautiful and natural result. The scar from my tummy tuck is so low and light it is not even noticeable. I came back this year to have my breasts redone (we found they were ruptured from a previous surgeon years ago). I trusted Dr Yates to chose a size based on the look I had liked and my breasts are PERFECT. Dr. Yates is extremely honest, I asked his advice in doing extra procedures. Instead of taking my money he explained why they would not make a difference in my body type and that I did not need anything else. My recovery has been great both times. I didn't need pain pill last time and do not need them this time either. The anesthesiologist is amazing. Instantly made me comfortable both times. I was nervous and by the time he had me laughing from jokes I don't even remember falling asleep. The whole staff is great from the front desk to everyone else in the office. Questions get answered through the app instantly. The practice is also located inside a hospital. Overall 10/10 experience, I have and will continue to recommend Dr. Yates to everyone.

ever heard medical professionals laugh about you outside of the room before the doctor answers and…read moreyou paid them over 10K to end up worse than before seeing them? you'll get that here!