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Solid Surface Solutions

4.1 (9 reviews)
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Services - Solid Surface Solutions

Countertop installation

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United Wholesale Supply - Beautiful white kitchen with white shaker cabinets and undermount lighting.

United Wholesale Supply

(19 reviews)

$$$

Great bunch of people working there. Very helpful even at 4:15pm on a week day…read more The sale manager was inviting and very friendly.

Working with Brian Novak at United Wholesale Supply Inc was a true pleasure. Brian came out to my…read morehouse with a couple of colleagues, to see what my home looked like before my remodel and to measure and discuss my cabinetry needs for my kitchen, laundry room and bathrooms. Although there were a few missing components when we opened all of the packaging containing the cabinetry, Brian made sure everything was as it should be in the end and got me everything I asked and paid for with no argument. He even made a few deliveries himself. Brian was professional, extremely knowledgeable and helpful when I had questions or concerns. He had me come up to his office / warehouse location to look at some examples of what United had to offer, which I would recommend others do as well. He "always" responded back to me when I sent an email or called even when he was ill or on vacation. He explained things when I didn't understand so I could contemplate what I wanted, and we could go forward from there. When the remodel was complete, Brian and his colleague, Jade Hemmings, came out with a professional photographer (at my convenience) and took photographs. Jade made sure I was given copies of the photos taken, which was sincerely appreciated. I would highly recommend United Wholesale Supply Inc and anyone lucky enough to have Brian as their sales associate, would be lucky to have him.

Pius Kitchen & Bath - New Slim Shaker Styles Available! In Dover White and Green Sage.

Pius Kitchen & Bath

(15 reviews)

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

Alex’s Home Services

Alex’s Home Services

(65 reviews)

I've used Alex's home Service's for awhile. Have recommended to others including family…read more They excel in thorough cleaning, attention to detail plus professional attention & decorum at all times. Highly appreciated.

Oksana: you never offered to come back and clean the areas that were missed. I hoped you would, but…read morethose words did not pass your lips. Instead, you tried to justify an increased fee, when the work done did not justify payment of the fee you initially quoted. For the fees you charge, the floors and counters should have been clean when the workers left. Floors, carpets and dusting were the items I emphasized when we first spoke and I was clear they were my primary concern. Dusting was done with a feather duster, instead of a damp cloth, so the dust became airborne and settled back onto the floors. The floors were swept, then mopped, creating a film of dusty mud, as the pictures show. I remopped the floors. If I can get them clean, your workers should have been able to as well. I lifted utensil holders and items on counters to wipe the counter underneath. I cleaned the corner counter in the kitchen, where nothing was moved or cleaned. I moved chairs and mopped behind the kitchen table. If the counters were wiped, they would have been clean. If the floors were vacuumed and mopped, they would be clean. Swirling a damp mop over a dusty floor just makes mud. Beds weren't made. The refrigerator and windows weren't cleaned because you charge extra for these services, so there was no reason counters and floors weren't clean.

Solid Surface Solutions - kitchenandbath - Updated May 2026

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