Creative Exteriors Plus came highly recommended by a long-time friend. From the start, Agustin…read moreimpressed as approaching the job with honesty and deep/broad level of experience in exterior work. The estimate, design, demo, and build processes all went smoothly because of Agustin and his crew, who started every day bright and early - even when utterly frigid. Like any big project, there were some unforseen challenges, but Agustin communicated with us regularly and made the design changes and/or repairs that were necessary to push forward. Agustin and the crew did a great job with the deck and patio modifications to accommodate. I highly recommend Creative Exteriors Plus!

My wife and I moved into our brand-new custom home in October of last year (2023) and have loved…read moreour deck, but barely used it due to the bugs. Our builder (Churchill Classics) charged an arm and a leg, and we didn't want to go back to them for another quote, so I scheduled over 15 contractors to come out in 2 days. Of the contractors that came out, Agustin was the first. He was on time, knowledgeable, and gave me plenty of ammunition to go up against the remaining contractors. Although Creative Exteriors Plus was one of the most expensive options we looked at, it was also the only truly professional experience that left a great taste in my mouth going forward. Augustin of Creative Exteriors Plus is fantastic! I always look for contractors with strong integrity, who are honest, and who have no issues answering even the dumbest of questions. Agustin not only gave me peace of mind when meeting us, but he was also very open and honest about everything, from the work, scheduling, payment, and timeframe, to the actual products he used. Before screening in our deck, I wanted to stain/seal the deck and power wash it but didn't want to spend the extra capital getting it professionally done. Agustin also helped walk me through products to look at, steps to properly power wash, and troubleshooting via text the whole way through. At one point, I mentioned that my Google caller ID had picked up another business name, Prime Construction Corp, and I wanted to verify if this was related to him or what the connection was. Agustin called me right away and explained that it was an old business they contracted with bigger vendors, but during COVID, they pivoted and no longer have any affiliation with that business. He was quite surprised it popped up with his number. We had a great laugh about it, and I really appreciated how straightforward he was with this information. I love his transparency and honesty throughout the whole process, and we even contacted him again about possibly screening in/putting a roof over our walkup basement door. He was very candid, advising that having the window on the side and a lack of trees nearby would attribute to more cost and effort than a solid result. After brainstorming, we came up with the idea of buying screens and velcroing them around the rails (haven't put this plan into action yet), but I very much appreciate his candor and encouragement that this is a project I can do myself. The entire project was done in roughly 3 days: two days of work back to back, and then 1 Saturday due to rain. The screen is so beautifully and meticulously done that it doesn't even look like a screen is there. His team also managed to perfectly match our current post layout when constructing a new post and adding a door. The door also comes with a cool feature: it has a window that slides down. They also included 2 new keys for the door, and Agustin did a full walkthrough with us to ensure we were fully happy with the results. Before completing the deck, his team also power washed the bug gunk off the deck and removed some of the remaining tape I had forgotten to remove when I stained the deck. He also offered to come back and install our ceiling fan once we actually pick one out. He's local and always just a short text away if I need anything. I cannot recommend Creative Exteriors Plus enough and absolutely rave about Agustin to everyone I know! Thank you so much for all of your hard work, and we will definitely be using you again in the near future for fencing/patio options.

Fixed the main door latch and the crack on the door frame . I like the work done . I can recommend…read morethis contractor

We had several small repairs and changes to be done with the exterior of the house and CIF was able…read moreto get them all done well and in good time. The quote was reasonable and we're happy with the final result.

They worked on our deck and patio, but our deck has already started to bend. We've tried reaching…read moreout, but they haven't responded. Sean is also very unpleasant to deal with. I regret signing the contract. My fault being naive.

Very difficult to work with, we went weeks or more without answers to our emails at points. We ran…read moreinto some zoning issues, which I later learned are typical in DC, and which AMdeck didn't mention before stating a potential completion date. As a result, they suggested we use a "postcard" permit, which is an illegal way of showing a fake in the window, so that our neighbors would be less likely to request a work shutdown. We didn't want to do that, requested the drawings and applications from the owners so that we could do it the legit way. They ignored us until we let them know we wanted to end our contract with them. They then charged us $2K.

Great service, fast estimate and scheduling the job, great value for the service provided…read more Completed job exactly as requested.

Beautiful and most impactful appearance to our new home. Pavel and Joselito with their team did a…read morefantastic job, true craftsmen! Both gentlemen were uber friendly, very knowledgeable and most professional. They provided me additional insight to the final details to maximize our investment. Looking forward to the use of new outdoor space!

This team is so professional! It was so easy to schedule a time for a quote and they listened and…read moregave great suggestions for what we could do with our space. Hands down, an easy process with amazing quality work. My husband and I are so glad we used Root & Stone for our front yard!

Got an estimate from them I think their price quote is was…read moretoo darn high No review on work I'll pass Pleasant staff

Oscar and his team just finished installing pavers in our back yard (May 2026). They were highly…read morerecommended by a real estate agent we know. From start to finish they did an amazing job and we are very happy with how it turned out! They listened to what we wanted and throughout the process were ready to modify and adjust to our needs and wants. They were very polite and handled our AC units carefully so that they could lay pacers under them. They were also very detail oriented and as an example, cut the pavers around the edges, fence and fenceposts of our back yard so that it fits perfectly. They were also neat and cleaned our garage before finishing and left everything pretty much spotless. The team was polite and a pleasure to work with. I highly recommend this team!

Luckily I fired Oscar before he had a chance to do much damage. I paid him for architectural…read moredrawings and permits. BEFORE we had agreed on the architectural drawings, he applied for a permit using the unacceptable drawings. He indicated that "minor" items like moving the position of footings could be taken care of during the work. (REALLY??!) I disagreed and insisted that he revise the drawings; he refused because he had already applied for the permit. My town also requires a permit. According to the contract, he was to obtain all permits necessary to start work. He refused to pay for the town permit, or to return my money so I could obtain the permit. When confronted with his unprofessional "we'll just modify the plans as we build" approach, he became very unfriendly and told me this was all my fault. I'm trying to understand why it is my fault that he did not revise the architectural drawings to my satisfaction BEFORE applying for a permit. Steer clear of this organization--buyer beware!

When signing a design contract, I was so excited to work with Cedarbrook. Right from the beginning…read moreMike made us feel very comfortable and assured us he could replace our 20 year+ s me deck and patio within our budget. He was flexible with our schedules and answered all our questions. However, once he had our deposit that quickly changed. Mike's quote for a FLAGSTONE patio was originally $12-14k and advised if we switch to pavers it would be significantly less. However, after patiently waiting for him to finalize the numbers, he provided us a revised quote for the same size PAVER patio for $24k. Mike could not provide a clear or consistent answer for why the price doubled. At first he said it is because he omitted $8k of debris removal and haul away costs. (Which was our first red flag - how does a professional contractor with 17 years' experience exclude debris removal when doing a full deck and patio replacement?) Then Mike said the quote was based on a smaller patio. We were clear from the beginning the size of the patio can't decrease. So this answer is either false or he had a glaring error on his end. In fairness to us, we asked to see the drawing of the smaller patio that supported the original quote. We patiently waited; however, Mike was unable or unwilling to provide the requested drawing. Then Mike blamed another contractor saying that he doesn't set the prices. If that were true, how did he confidently quote us $12-14k before we gave the deposit? That question is still unanswered. Mike also was unable to complete the design in a timely manner - taking over 7 weeks to provide a plan and pricing to replace our same footprint. We were told construction could be completed by the first week in December - turns out that was also false. We put in over 2 months of time, effort, and planning into this project and are now waking away incredibly disappointed and frustrated. For a company with such great reviews, this is a true shame. Despite all these red flags, it's is important to note that, until recently, we wanted to find a way to make this work - after all mistakes happen. However, having an owner not be able to take ownership of his mistakes and work with the customer to find a solution is just bad business. I strongly advise anyone thinking of doing business with this company to be very careful. Sneaking in costs and not being able to back them up is simply wrong. We clearly dodged a bullet, so for that I am grateful.

We had to do repairs to our deck. The company was in communication at all times, from scheduling,…read moreplanning, and finishing the job. Great work and excellent customer service.

Does not respond to inquiries and questions about financing. The best companies respond within a…read more1-3 days.

From the owner: We are a premier porch, patio, and deck builder in the Frederick, Maryland area. We take pride in…read moreour services, quality, and customer satisfaction. Let us provide a free quote to you today!

Steve and his crew are excellent. we used them 11 years ago for our pool deck and steps leading to…read moreour house. we rehired them to jackhammer out a pool skimmer and do additional concrete work around the pool. very skilled not to damage the skimmer and looks great with finishing off that side of the decking. the major project was a long winding front walkway incorporating the main front door and a side door and joining it into our driveway and then down to the pool. the other side they continued it down our hill creating a wall. in addition around our circle they built a wall with a cap and lights incorporated into the wall. the workmanship was superb. The cuts of all the bricks showed such skill. it took us 30 years to come up with a plan for the front and Steve and the crew did a superb job. so nice to drive up and see it when we return home. with Steve you are dealing with a true professional who is very easy to work with.never any confrontation. always willing to make any changes. I would use him again and I recommend him to friends and family.

This company was recommended to me. I called them twice, 5 days apart, for an estimate and no one…read moreever called me back. Disappointing.

Tommy planned my garden several years ago and it a source of constant joy for me. Because pring is…read moreupon us I am spending more time there and and enjoying the beauty of nature!

I met Tomi Landis, one of the owners about work in my backyard. She even didn't bother to shake my…read moreoutstretched hand. She was rude, curt, and displayed a total lack of people skills. As problems arose (invasives, some leftover concrete from previous construction) rather than figuring out how to handle them, Ms. Landis appeared to get angry *at me* for the state of the garden. Isn't that why you're here? To fix garden issues? Wow. They might know plants, but their customer service is horrible. I wouldn't work with this company if you paid me.