1. Root & Stone

0

Severna Park, MD

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1 day

Response rate

70%

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11 months ago

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Georgino D.

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11 months ago

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Georgino D.

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1 year ago

helped us prep for a playground in our backyard and they were quick, responsive, and professional. Would definitely recommend.

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Georgino D.

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2 years ago

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1 year ago

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2 years ago

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2 years ago

We are very satisfied with the work that Root and Stone did in landscaping our backyard. Will probably use them in the future.

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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Review Highlights - Root & Stone

“helped us prep for a playground in our backyard and they were quick, responsive, and professional.”

Mentioned in 4 reviews

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Aqua-Bright Irrigation & Illumination

Aqua-Bright Irrigation & Illumination

(47 reviews)

This is an update to my review of Aug. 30. I finally heard from the company and they reduced my…read moreremaining bill and sent out a crew that moved the control system to the garage. I am glad that there was a resolution to this situation.

We had a positive experience with them in 2023 when they came out to install front yard landscape…read morelighting. But they were expensive, so we opted to split up the lighting and do the backyard later. We reached out to them about a year ago. they sent a guy out to our house and he seemed really out of it. He didn't write anything down. He did not communicate well. I asked someone else to come out so that I could explain what we were looking for the backyard. They sent him again and he still didn't write anything down or understand. On the day of installation, the crew shows up and they have no idea what we want or what to install. They asked me where I wanted lights, and I asked if they had a written plan and they said no. The supervisor was coming or the person who would come to my house and they said he hadcar trouble. I called the main office and they said they would send him over right away but it took him 45 minutes to get here because he lived far away and allegedly had no car. I'm not sure what car he got to come here if he didn't have one. But he shows up, no clue where the lights are supposed to go. We were so frustrated that we just sent them away. We did not get our lighting installed. I talked to Kevin, who was apparently the manager, although he had been the person who came out the first time. He said that the person he sent knew what he was doing, and that known where to put the lighting. But I told him that was absolutely not the truth and that I was very disappointed. He made no effort to make amends or send someone else to rectify the situation. We now have one light that doesn't work in our front yard but we don't know how to get it fixed. Other companies said they don't use those kind of lights and they don't use the app that we've been using to turn the lights on and off. We can't get the app to automatically set up lighting because it gives us an error message. i'm afraid that at some point we will have to get these lights completely replaced which means we will be out $4000. This company had potential. The first time they conducted themselves with and conscientiousness. I guess they have grown too big and too confident. Yet another DMV contractor that disappoints.

Root & Stone - landscapearchitects - Updated November 2026

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