Hired this company, who claimed expertise in retaining wall construction and strengthening the…read moreconnected wooden walll. I paid over $50,000+ for the work and other landscaping work. When issues arose, I even paid an additional $1,000 for them to return and fix the wooden wall. Despite this, the wall was not properly fixed, and the entire structure is now broken after only three years. The owner refuses responsibility and offers no remedy. This company is unaccountable and cannot be trusted.

I put out a request for a tree service to cut down a dead tree in our backyard. I got a lot of…read moreresponses but Edwin from JC Landscaping called and I immediately liked his personality. He sounded very nice and he immediately came out to provide a free estimate. I checked with my coworkers and they were blown away with how affordable the estimate was in comparison to their experiences with other tree services. Edwin came out with his crew and efficiently and safely cut down and removed the tree. They also cut some other scary looking branches on nearby trees. My wife and I were so impressed with their service. I would definitely use them again and highly recommend.

Thank you for responding concerning my complaint about your poor service on our patio. You…read moreexpressed that someone could return to see the problem that occurred following rain where water was pooling where it hadn't pooled before EVER. Without seeing the problem your company said, "That problem was not caused by our team." It was expressed that we could make an appointment for someone to come out to see the problem and offer an estimate for repair. Why would we pay for a problem caused by you? You say your company always "works on good faith." My experience is that is not true. What a terrible company and I hope others who see my comments here don't use your less-than-poor services and awful business model. You need other respond to my comments here. I don't want to hear from you again.

It has been a waste of a lot of money to have Garcia Patios do 3 parts of a yard project: add 6x6s…read morearound a new Intex above ground pool (16x8ft) where I had to dig out two sides to make level in the gravel yard, add a ramp and platform into the pool, and 4x4s to hold back dirt along the fence that used to be wood holding back the higher grass side. I said I'd pay for 2 extra 4x4s from Home Depot since they had misguessed how many would be needed - but never expected to be charged $490 extra for them (& they said they got 4 more)! The ramp was dangerous and would not support the weight of anyone or multiple dogs on it. They had no idea what they are doing. I had to tell the 1st crew over and over to not use the above ground pool's frame as a support for it. It is meant to move with the water and is not made to support weight on it. I had to go out several times to tell them that because they would agree and then go back to using the pool frame to support the ramp. Then the platform they angle cut a 2x4 on each side as the only support. When they had that plan I said that would never support the weight. The foreman said he would send the guys to get braces for underneath. I assumed that had been done - metal support braces - but saw once they left that even a single dog on it, it bobbed up and down. I sent pictures to Garcia. He after no shows, finally sent a 2nd crew to fix it. They did add supports to the ramp portion in the end - after arguing with them because they said the few screws on the side of the posts was enough to support the ramp and weight on it! The ramp doesn't sit on the support posts, just screwed to the sides at a single post point. But the 2nd crew lead again tried to use the pool frame to support the ramp. He kept telling me "metal, very strong" as he tapped the pool frame!!! Anyone with an above ground pool knows the frame is not to support a deck on it. Not to mention it would ruin the liner. I had more heated arguments showing him the frame moves - expands and contracts depending on the water movement and insisting he not put any wood leaning on the pool frame. He gave in finally and modified what he did (removed the old few screws that held the entire ramp up and replaced with a single large screw). He refused to fix the platform not being able to handle weight. His other guy would walk up the ramp showing they reinforced it but when I said step onto the platform, he wouldn't. He knew it wouldn't support the weight. The lead just laughed at me every time I asked him if the platform could support his weight or mine. He would just say "I think it will be ok for dog". Add multiple large dogs equals a human's weight. He ignored me when I kept saying that angled cut 2x4 is where the weight load bearing point is - that platform they built is supported only by a partial board with a screw in it. More fighting about that. He added wood to the pool end of that compromised piece so from the side you would think it was reinforced but it is just more weight at the end of the platform - you have to look underneath to see that little 2" section with a screw is all that supports the entire platform over the pool. Nothing was done to support the weight at the pivot point until a lot more arguing and then he added a larger screw into that pivot point. Whether that helps or hurts time will tell. They already had several empty screw holes in all the wood. This big screw may mean with the other empty holes, even less strong wood in that narrow cut piece to actually support the weight of a human or multiple dogs. This is going to break under weight. The crew didn't care and left. Garcia charges a ton for simple projects and then can't complete them correctly. My friend and her dogs came the next day, after I showed her underneath, she wouldn't let her dogs use the pool. I didn't blame her as it's not worth a dog or person being hurt due to shoddy building of it.

Very professional and detail-oriented company. Very pleased with the whole process from start to…read morefinish.

I can't speak of their quality, but their customer service is very disappointing. We reached out to…read morethem regarding a patio renovation because they are advertised as having a partnership with the Stone Store. Their website also states that they cover our geographical area. A sales representative came out to our house to conduct an estimate and promised to send something over in a few days. After I didn't hear from him, I reached out via email to ask for an update. After my email was ignored, I tried texting the sales representative. Finally he got back to me to say we were outside of their geographic scope and the job was outside of the scope of their services. They wasted a week of my time even though they clearly knew the location and type of job involved up front. If they can't even be straightforward about this, I would hate to think about their customer service once you actually hire them.

I hired this company to regrade around my shed, replace an old wood deck with composite, and…read moreinstall pavers with a fire pit. The experience was frustrating from day one. A crew member tossed cigarette butts into my bushes--caught on my security camera. I reported it, and while the project manager apologized, that set the tone for what followed: poor communication, sloppy work, and disregard for my property. The deck didn't line up with the pavers/basement wall as promised. I warned them early, but they ignored it. Worse, I discovered they reused painted wood from my old deck in the new build--clearly trying to cut corners. After I confronted them, they agreed to fix it. Reviewing security footage, I found that one worker brought his wife and three kids (one looked about 5 years old) to help with demolition removal. I raised serious concerns about safety and liability. The company gave vague reassurances but offered no real accountability. During a return visit, their carpenter admitted to hitting my mailbox--he waited until he was leaving to tell me. Security footage showed him knocking it over and dragging it under his van before screwing it back onto the post. It's still damaged. They tried to regrade several times with just a guy and a shovel, despite our agreement that the job required heavy equipment due to nearby tree roots. Only after repeated complaints did they finally bring a bobcat to finish the work properly. The deck was eventually extended but still came up short on one side. For nearly $40,000 in grading, pavers and a significant deck project, I expected professionalism. Instead, I got cut corners, damage to my property, child labor concerns, poor oversight, and repeated failures to meet clear agreements. I absolutely do not recommend this company.

Based on my initial dealing with this company, I had very high hopes and expectations. I worked…read moredirectly with Anthony who ensured me that he understood what I wanted and while the job was done, the process was far from smooth. The communication is very inconsistent, they only reach out and communicate when its time to pay but they are unable to communicate simple updates about the project. Aside from the poor communication they were also very unprofessional. Workers would go in and out of my closed backyard multiple times, using the bathroom in my yard, step on my things and moving things in my backyard. Despite communicating my concerns, I never felt they were taken seriously and I am just happy to no longer have to work with them. Hassle not worth it, there are many other companies with competitive rates.

UMANA came in gave an estimate and scheduled the work in a timely manner. They installed step,…read moresidewalk and parking pad. Once completed I asked them to fix my front walkway. They installed pavers on steps and walkway.I'm just waiting for my railings to be designed then installed.The guys were nice and professional and very quiet.

Great customer service, high quality premium concrete work. I have utilized them to help me make a…read morelarge retaining wall and a concrete patio which are both exceptionally crafted. 10 out of 10 and would call them again. The landscape art is top notch. Very professional!

responsive courteous and knowledgeable. Their attention to detail and accommodating lasy minute…read morerequests

The worst!! Prices go up and up and quality of customer services goes done. I do not recommend…read morethis company.

Fantastic Experience!…read more Kathleen and her team are amazing! It was a fantastic experience from the beginning to the end of our first landscaping phase. Our first contact with Petro Design/Build Group was with Tricia, who walked us through the process, answered our questions, and put us in contact with Kathleen to schedule our consultation. Tricia is very professional, personable, and a joy to talk to. Kathleen arrived at our home for the consultation - not just on time but early. Immediately, we were greeted with a smile and a kind nature. We walked her through the yard, and she asked us what we were looking for. She is extremely easy to talk to and is very engaging in listening and suggesting options. The whole time she took notes, which was refreshing to see since previous landscapers we consulted just nodded and provided a design that did not meet any of our needs. She evaluated the slope of our yard to determine the wetter areas and took measurements. When she was done, she told us she would have a design for us by the end of the following week. We had our consultation on Friday, and she actually had our design emailed to us that following Monday. She provided a detailed sketch with multiple concept options and walked us through each area of the design. She responded quickly and answered all of our questions completely. She was always patient and understanding and never once did the process feel overwhelming. For once, we felt included and comfortable with every step of the process. Once our HOA approved her design, we were scheduled in for the first phase of our landscaping project - the front yard. She arrived the first day, preparation day, before the landscaping installation team. She went over her design ensuring measurement and placement of plant beds. Once Matt and his team arrived, Matt and Kathleen walked through everything before the team started the planting prep. Matt and his team are very courteous, professional, and extremely hard workers. We have terrible soil in our yard. It is a new build, so not only hard clay soil but plenty of construction debris throughout. They powered through removing grass, manually tilling in compost (due to nearby utility lines), and hauling away all of the debris. The second day was planting day! Kathleen arrived with all of the native plants and the trees were delivered. Kathleen and her team laid out all of the plantings according to the design with a few last minute tweaks that were perfect. She then walked us through the layout and checked if we were happy with the layout before any planting occurred. The team did an amazing job of planting everything and incorporating a few transplants. I cannot say enough about what an amazing experience we have had! We are excited to start our next phase this in early fall.

I have had a remarkably bad 1year and believe it or not the last 6 months have been life altering…read morethen this woman Kathleen responds. She happens to own and operate Petro Design/Build. From the hello i trusted her (i am originally from here and know the comp well). I just barely moved all that we accumulated in a 30 yr 2kids marriage. i am living in the house i grew up and have not really seen in detail in many year. I already had to replace the HVAC. There is SO much. I am so very glad she took a real interest and seemed to understand the many ideas orb at the least saw how much i need. I look forward to working with Petro and will keep up with review. Anissa Elswick

My contractor recommended purchasing bulk mulch from Divine Landscaping. The company recommends…read moreutilizing their website for purchases. They were advertising a sale, offering half a scoop for free and $40 for a full scoop of brown mulch. I ordered 10 full-priced and 10 sale-priced scoops. Kelvin refused to honor the sale price or the receipt my contractor provided, which clearly stated the quantity and price of the items I purchased. He accused me of attempting to deceive him. This was an unusual situation. The company advertised the sale, and I sent him a text message with the receipt and a screenshot of their website. He stated that he would refund the money, but he subsequently posted a refund for $0.01. As other reviews have indicated, the product is of high quality, but the customer service is poor. Kelvin is challenging to communicate with and lacks reasonableness. Despite Kelvin's difficult behavior, the mulch was of excellent quality and the most cost-effective option I could find. Therefore, I recommend purchasing the product. While it is of good quality, it is advisable to avoid using Kelvin's services.

My daughter recommended this black owned company. I had no idea what I was looking for. DLC…read moreLandscaping came out, looked around and gave me the below image. It was a pleasure and I was very pleased with the results. If you are looking for reliable landscaping, give Divine Landscaping a try. You will not be disappointed.