I have never written a review before for any company or service that II have worked with. I am…read morewriting this review as a service to anyone who is considering using this company. I was project managing a residential installation of a system for a friend of mine since he's a busy professional and didn't have time to manage it himself. I never experienced such horrible (I can't stress enough) customer service in my life. Timelines were not met, our salesperson Chris never ever returned calls. One of the owners Noe who I spoke with after not getting any results from the other staff said he would follow up and then never returned my calls or text messages. They missed the time frame for the solar tax credit, and it still took weeks /months to finish the project. The amount of time spent, call made and frustration was unbelievable. Their customer service was the worst I've ever experienced. I can't imagine this company staying in business.

We have them two chances. On the first house, they sent out an inept installation crew that…read morecouldn't get the panels even or conduit flush. Everything had to be redone, but the redo guy was so great it changed our opinion of the company. On the second house, it has taken over six months to get the job done and it still isn't done yet. The first install attempt failed to pass inspection. There is no status on the second install and inspection attempt. The owner won't return phone calls from frustrated customers- only those he's trying to win business from. The company never gives you an update. You have to call anytime you want information. It's the poorest of poor service. We never should have given them a second chance.

Got solar panels installed from Net Zero a few months ago. They were friendly and helpful…read morethroughout the process. When we booked with them it got installed fairly quickly - about 6 weeks after we ordered which is faster than a lot of sole companies in town. Love that it's a local business and would recommend them!

We had the great fortune and pleasure to have Net Zero Solar replace our barely functioning solar…read moreequipment and panels and install their quality product with extremely energy efficient panels. Their equipment allows us to monitor our monthly production. This is a highly qualified company from the top tier of owners to the new employee in training. We were impressed with how organized every phase of the removal/install ran. EVERY employee worked hard, was knowledgeable, professional and friendly as they were roasting in the Arizona sun. Our site was pristine from their cleanup, too. The timeline we were quoted is the exact timeline we received - NOT ONE SNAG! We felt the cost was very reasonable especially with the incredible savings we received with tax credits and on our monthly TEP bill. We have a flat roof; they positioned the panels so they don't show or catch the wild winds like our old panels. WE HIGHLY RECOMMEND THIS MAGNIFICENT COMPANY!! Do yourself and the environment a favor and book a consult today. You won't be sorry.

Gus made extraordinary efforts to help us out even after the job was done, and then did another…read moregreat job on my mother's roof from golfball damage. Price is reasonable and not a lot of roofer will give you their direct phone number!

Had a roof done in 2022. Now that I am selling the house, the buyer had an inspector come out and…read morehe found a couple things wrong with the roof which would cost about $300. I was still under warranty so I called. The guy on the phone looked up the address and said yes, I was still under warranty. I asked if he could deal with my real estate agent since I was not in Tucson anymore and it didn't seem to be a problem. However, now that I about to close on the house, my agent called them back to get status and the 1by1 guy swore at him and hung up. So, I called them myself and they guy said that they need the warranty papers and receipt since they do not have me in their system now due to a system changeover. That seems shady. When I told him that he said I was in there last time I called a couple weeks ago he said that he was just looking at the stuff my agent sent but my agent didn't even know about them the first time I called. So, I feel I have been lied to and my agent treated like garbage. I guess I will file a ROC report on them since they seem to want to get out of doing any warranty repair work. They did a nice job on the roof, I will give them that. Just don't expect anything down the road if problems arise during warranty.

When the cost of getting solar was less than our TEP bill I shopped around and asked my friends…read moreabout their solar experience and I was repeatedly directed to TFS, Technicians For Sustainability. I decided to wander into their workspace to learn what I could about this company that had a terrific reputation and had gotten press for being worker owned. When I walked in I was greeted by gracious Derek working at his computer near the entrance. Behind him I saw one of my decades-old cartoons about solar power on the back wall of the office. A good sign. The collegial space was packed with an industrious diverse crew with a sunny vibe. Forgive the pun but it is rooted in truth. A positive workspace is telling. Now wonder they're the best. Derek explained the available financing, how the system would be designed and the simple steps and I was delighted with the affordability and the speed with which I could have photovoltaic panels generating power on my roof. A year before I had posted interest in solar and was descended upon by sales people from the many solar operators here in southern Arizona. It was discouraging and dizzying. Unlike that blizzard of experiences my encounter with TFS was encouraging both because of the affordability and the simplicity of the steps. I was sold on the spot. We are buying our system on time and it will cost us much less than our electric bill and in the future will easily make even greater sense. In this strange political time going solar was an enjoyable act of defiance for us. Derek, Tamarack and Taylor and the other co-owners of TFS whom I encountered during the installation were terrific. TFS was present throughout the process of inspections, installation steps and reviews insuring a painless and pleasant transition. The patient positive attitude of everyone at TFS blew us away, both in the office, and in the field, at our home. The crews that came to my hacienda were staffed by exceptional highly experienced workers. The TFS electricians who replaced the old circuit box with a beautiful modern model were good humored and happy to explain their mission. The TFS installers of the panel supports and the panels who followed were a competent synchronized team who were equally cheerful about answering our questions. The much anticipated day TFS guided us through the simple steps of turning on our system was thrilling to this homeowner. Once the app we loaded was showing us how much energy the sun light was producing the experience felt magical. We set about using our appliances like kids, savoring the scientific miracle of sunlight powering powering our washer, dishwasher and oven. Our hacienda is powered by TFS and our hearts were warmed by TFS.

piss poor service - I inquired about a solar system with battery backup. end of July. Here we are…read morefirst week of October still no system design or offer. I've followed up and gotten bs response #1. be patient. you'll have it soon! a month after that still nothing. many other local solar companies can get you a quote in days and do a full proposal and site visit in a week. Obviously these guys are not motivated. They also seem to believe that all of there solar customers are green cred motivated by doing solar for the good of the planet. That's Not me. Yet. All their marketing and effort seems dedicated to appealing to my emotions and not the cold hard facts. So. All in all. Don't waste your time with these people.

I recently had work done in my home by Intelligent Design, and I am extremely pleased with the…read moreresults. The HVAC technicians were doing my yearly checkup when I noticed a water leak in the bathroom. The leak was inside the wall, and I had to re-pipe my home. The plumbing team was efficient and knowledgeable, quickly resolving all issues and ensuring everything ran smoothly. The subcontracted drywall repairs were seamless, with the crew leaving no trace of the previous damage and providing a perfectly finished surface. The HVAC team doing my yearly service was professional and thorough, optimizing my system for comfort and energy efficiency. Overall, the quality of work and attention to detail across all services exceeded my expectations. I highly recommend their services to anyone looking for reliable and skilled professionals.

Just wanted to pass along the excellent and quick plumbing service that McKay Barley did at our…read morehouse, yesterday, 4/10/26. He had to remove and replace a defective, worn out Toto-brand toilet flush valve that I struggled with for over an hour before calling for your plumbing service. He arrived during the time window given, and was In and Out in about 12 minutes, completing the removal and replacement of a new flush valve! Our toilet is back to working condition thanks to McKay!

We just had our Solar installed in January. The Solar Edge brand inverter died already, and we are…read morehaving difficulties getting the inverter. And, we have to figure out who to pay to install the inverter because Tucson Solar Pros is not answering their phones. We are hearing that Tucson Solar Pros are out of business and they left dozens of customers high and dry! Dan Ridlinghafer is a crook and should be investigated by the Attorney General's Office. TOPCU is partly to blame because they were offering loans to the end users and paying Tucson Solar Pros for the jobs before installation. Now all of these customers that still don't have solar, have a loan to pay to TOPCU!!

Tucson solar pros were very prompt when It comes to getting signed up and financed. Was told when I…read moresigned up end of November. That install would be in Jan. LOAN was dispersed and they were paid. That is about pretty much last I have heard from them. 6 months later, still no solar installed and very slow to respond to inquiries. Should I say no response to my questions about time frame for install. Customer service is very lacking. Owner can't be bothered to pick up the phone and call to fix this issue.

First, they will not give you an easement unless you pass a credit check and use there finance…read morecompany. Second, the sales staff must have worked for a used car place because they talk so fast. I told them I will do my own financing but they still did a credit check but it was mt fault for giving him my ss number.

They were great when they installed and were in business but they are out of business now and not…read morereturning taking care of anything

Matt Davis provided me with enough information that I solved the solar problem myself! I would…read moredefinitely call them if I have another solar panel issue.

They have the experience and knowledge on how to do their job, the crew worked so fast installing…read moreall the pieces of our solar system, it was interesting being around of them asking stuff but always trying not to overwhelm :). It was so fast when I realized that my roof was filled out with the new solar panels and ready to rock. Everything was smooth for us and now we are enjoying our clean power system and above all, we are saving a lot of money on power bills! Thank you Intelligent Solar Solutions! You deserve these stars!