Mike was straight forward and always answered his phone and gets back to you. Good prices and good…read moreperformance with details to support the consumer not just to make money in each transaction.

After getting estimates from other companies based on Google maps and one based on a real person…read morecoming by the house who did a cursory look at my roof I contacted Net Zero based on several positive reviews here. They sent Zach who climbed up on my roof, took measurements, looked at my electrical service panel and took pictures and took the information back with him. A few days later I got an estimate based on honest-to-gosh real numbers. After convincing the city that the roof was sound, they went to work installing my system with an upgraded service panel. After SSVEC signed off, the system went live (albeit with a few electrical modifications from the original installation). By the way, the SSVEC inspector said I picked a good company to do the installation. A few years ago, a friend of mine told me that solar systems are not capable of powering a power-hungry central air conditioning system. Well I have central air conditioning and my small 12 panel system handles it with aplomb with plenty left over to export back to the grid. I'm happy with my choice of Net Zero for my system.

I am waiting on my third inverter the system isn't even one year old yet. The last one I was down…read morefor about a month not sure how long this will take no communication. I've asked to talk to management three different times with three different people no response.

We have them two chances. On the first house, they sent out an inept installation crew that…read morecouldn't get the panels even or conduit flush. Everything had to be redone, but the redo guy was so great it changed our opinion of the company. On the second house, it has taken over six months to get the job done and it still isn't done yet. The first install attempt failed to pass inspection. There is no status on the second install and inspection attempt. The owner won't return phone calls from frustrated customers- only those he's trying to win business from. The company never gives you an update. You have to call anytime you want information. It's the poorest of poor service. We never should have given them a second chance.

I've been so impressed with the Solar Gain team. You can tell they've been around since 2008…read morebecause they really know their stuff, but what sets them apart is how much they actually care about our local community. It was awesome seeing their recent work with TEP to help power homes for Habitat for Humanity that's exactly the kind of company they are. They bring a "no-nonsense, straightforward approach to solar that makes the whole process painless. whether you're looking for a residential or commercial setup. They're professional, skilled, and genuinely good people to work with.

I followed a trusted salesman to Solar Gain, Inc. in Tucson following an installation…read more I called them to have an additional battery backup installed. Following that installation, I discovered that two components in my home had been blown out. Solar Gain basically told me to pound sand. After a series of very poor reviews, Solar Gain agreed to repair the issues if I bought the new equipment. I agreed and moved on. In July, the battery system failed. At 3 AM, I'm on the phone with support in India trying to figure how to bypass my system to get power back to my essential appliances. The next morning, I called Solar Gain for assistance and was treated like some sort of inconvenience. Eventually they agreed to send someone out at a cost of 625 dollars to look at the system. All they did was turn the system back online which I could have done. They showed no concern for WHY the system failed. Now comes Labor Day. 6:15 PM and the system fails again. After an angry phone call, I finally hear from the salesman three days later saying that a new manager would be calling me to resolve the problem. His idea of a resolution was to charge me another 600 dollars or so to come out and do what I had already paid 625 dollars for. Needless to say, I left them and went elsewhere. The new people came in and found that the settings in the system were incorrect. The system said I had NINE batteries rather than 6. They found that the firmware on the system was wrong and required what the tech called "A fifteen-dollar piece of equipment." The tech then troubleshot the entire system, made a few adjustments, tested for different conditions to ensure that all was in good order and gave it a good grade. Exactly what did I pay Solar Gain, Inc. for? The answer: Absolutely nothing. To top it all off, I found that for 601 dollars I could be covered completely for a whole year. Stay away from Solar Gain. Either their integrity or their professionalism is in serious question.

They returned my call in a reasonable time frame. They were very ethical and tried to save me…read moremoney. When Joe couldn't help me over the phone, he came in person to diagnose the problem, which was a completely fried inverter. He contacted the manufacturer, was able to determine that it was still under warranty and was able to get a replacement inverter sent. Very knowledgeable, very honest and courteous. I highly recommend them. This was after two other solar repair companies (with very high ratings) ghosted me for weeks after initial contact.

Joe was fantastic. Couplings had come loose and previous solar company had gone out of business…read more Joe was responsive and showed up the next day. Very professional and efficient. Will be calling him again the next time any issues come up with my solar system.

Came out to my RV site to check issues with my house air & discovered it was just an issue with the…read moretemp control device. solved easily. I had them check my batteries, house & vehicle (I have a Class A) & come to find out I needed all new batteries. They changed them all & gave me a fair price. I would recommend them to anyone.

I did a DIY solar install on my Airstream. I was having issues getting it to work. Scott was able…read moreto walk me through it over FaceTime. Very helpful and knowledgeable.

The serviceman finished the project, even though it turned out that our vents went all the way to…read morethe roof. He was very easy to work with and did the job in an excellent fashion.

Updated review:…read more TLDR: Russett sold us a defective unit for $9,000 4 years ago, it is still under warranty, but they want $2,900 to do the repairs under warranty. Do not buy Lennox, do not buy Russett. Full story below. Unit is a Lennox, purchased from and installed by Russett, still under warranty. It stopped cooling in mid June so we made some calls. Russett didn't get back to us the first day, so we called another company to at least get an idea of what we were looking at. They sent a tech out same day and he showed me photos of a cracked coil and leaked refrigerant and oil in the pan. Short version: coil needs replacing. He uses an OEM approved part to get us up and running and says hey, just so you know, Lennox has a rough time with warranty claims. So I call Russett again, thinking that as a Lennox dealer and the original installer they will be able to make this right. I call first thing in the morning and try to describe what's going on, then ask if they can help us navigate the warranty claim process. On the other end of the line is awkward silence. Then a vague sentence about "warranty claims don't really work like that." Ok... then can you explain how they do work? So I say goodbye. I've been confused, but polite and civil the entire time. After all that and getting no help on the phone from Russett yesterday morning, a manager called me back in the middle of the day and said he'd like to "help us out." By this point our AC is out in late June and the temp inside our house hit 94. The manager refused to quantify what "helping us out" meant. Does that mean you'll just come over and fix it? "No, but we'd like to help." I say I will call him back later. In the meantime, our unit is down again, this time on a 109 degree day. So I call our other tech again. He comes by for no additional charge and gets us up and running- the temporary patch on the coil is not the problem! Now there is a cracked fan blade and a bad capacitor! He gets us running in 20 min and says if Russett won't help us he'll give a good deal on the labor to replace the broken parts. Fast forward, I called Russett back this morning. I asked them to quantify what "helping us out" actually means, because now we need three warranty parts replaced. He said the discounted labor rate for a machine they sold us and installed, still under warranty, is $2,900. 30% of the original install price to replace their defective crap. When I laughed out loud at this, the Russett manager said "We don't make them, we just sell them." I replied that maybe they should not be selling garbage to their customers. The other company is helping me with the claim and giving me a dramatically better price ($800) on labor for the repair. Original Review Below: Russet sold us a lemon of an ac unit a couple years ago. Still under warranty but springing leaks in the coil. 500 bucks in from a different company for a temporary repair. Asked russet to help us navigate the warranty and got silence on the other end of the line. Ac not working, no help from russet.

Spring check up. All was good. I wasn't home, but Dawson is always great. I've had them do a check…read morethe last 3 years. They have a spring special which is nice. Good value.

This is a father and son business that several neighbors recommended. I had obtained three quotes,…read moreone which was significantly higher another that was slightly less. Overall I chose them because of the brands with warranty's. The previous unit was almost 19 years old, so I decided to retire it before the hot summer. The new unit made by carrier puts out very cold air. I actually keep my thermostat a degree higher now because it feels comfortable and at times it feels too cold. I am happy with the price, service and product so far.

They are a trustworthy business. They have repaired and replaced my HVAC system. Gary, owner, and…read moreTony (now retired) serviced the system for years. Seth replaced Tony and seems very competent. My highest recommendation.

I realized my AC was not blowing cold air today at about noon. I called Air Conditioning…read moreAssociates a little after 1:00 PM and they said Manny could be here once he completed another job. He called me between 1:30 and 2:00 and said he would be here at 2. He was right on time, extremely polite and friendly, got up on the roof and had the problem solved by about 3:15. I was very impressed at how quickly ACA responded and that Manny was so professional and competent. I highly recommend Air Conditioning Associates.