When the cost of getting solar was less than our TEP bill I shopped around and asked my friends…read moreabout their solar experience and I was repeatedly directed to TFS, Technicians For Sustainability. I decided to wander into their workspace to learn what I could about this company that had a terrific reputation and had gotten press for being worker owned. When I walked in I was greeted by gracious Derek working at his computer near the entrance. Behind him I saw one of my decades-old cartoons about solar power on the back wall of the office. A good sign. The collegial space was packed with an industrious diverse crew with a sunny vibe. Forgive the pun but it is rooted in truth. A positive workspace is telling. Now wonder they're the best. Derek explained the available financing, how the system would be designed and the simple steps and I was delighted with the affordability and the speed with which I could have photovoltaic panels generating power on my roof. A year before I had posted interest in solar and was descended upon by sales people from the many solar operators here in southern Arizona. It was discouraging and dizzying. Unlike that blizzard of experiences my encounter with TFS was encouraging both because of the affordability and the simplicity of the steps. I was sold on the spot. We are buying our system on time and it will cost us much less than our electric bill and in the future will easily make even greater sense. In this strange political time going solar was an enjoyable act of defiance for us. Derek, Tamarack and Taylor and the other co-owners of TFS whom I encountered during the installation were terrific. TFS was present throughout the process of inspections, installation steps and reviews insuring a painless and pleasant transition. The patient positive attitude of everyone at TFS blew us away, both in the office, and in the field, at our home. The crews that came to my hacienda were staffed by exceptional highly experienced workers. The TFS electricians who replaced the old circuit box with a beautiful modern model were good humored and happy to explain their mission. The TFS installers of the panel supports and the panels who followed were a competent synchronized team who were equally cheerful about answering our questions. The much anticipated day TFS guided us through the simple steps of turning on our system was thrilling to this homeowner. Once the app we loaded was showing us how much energy the sun light was producing the experience felt magical. We set about using our appliances like kids, savoring the scientific miracle of sunlight powering powering our washer, dishwasher and oven. Our hacienda is powered by TFS and our hearts were warmed by TFS.

piss poor service - I inquired about a solar system with battery backup. end of July. Here we are…read morefirst week of October still no system design or offer. I've followed up and gotten bs response #1. be patient. you'll have it soon! a month after that still nothing. many other local solar companies can get you a quote in days and do a full proposal and site visit in a week. Obviously these guys are not motivated. They also seem to believe that all of there solar customers are green cred motivated by doing solar for the good of the planet. That's Not me. Yet. All their marketing and effort seems dedicated to appealing to my emotions and not the cold hard facts. So. All in all. Don't waste your time with these people.

Solgen outright lied to me to sign up. Then changed the cost from 9000 to 24500…read more Will not talk about it. Also did not cleanup and restore area of work.

We have had the worse experience with Solgen than you can imagine. After many delays, they…read moreinstalled the solar panels. Within two months we realized our electric bill was unchanged. After calling numerous times, they sent someone out and found the system was not turned on! After it was turned on, we have seen a small return on the system with our month bill still over a $100 a month with no more than about $35 credit for excess energy going to TEP. We began trying to reach Solgen with no call backs but finalky got the salesman, Graham, who promised to send someone out. Since then, no one has come and no one will answer the phone or return calls when leaving a voicemail. Bad news for us. None of their business claims came true other than a new monthly bill from Solgen.

I followed a trusted salesman to Solar Gain, Inc. in Tucson following an installation…read more I called them to have an additional battery backup installed. Following that installation, I discovered that two components in my home had been blown out. Solar Gain basically told me to pound sand. After a series of very poor reviews, Solar Gain agreed to repair the issues if I bought the new equipment. I agreed and moved on. In July, the battery system failed. At 3 AM, I'm on the phone with support in India trying to figure how to bypass my system to get power back to my essential appliances. The next morning, I called Solar Gain for assistance and was treated like some sort of inconvenience. Eventually they agreed to send someone out at a cost of 625 dollars to look at the system. All they did was turn the system back online which I could have done. They showed no concern for WHY the system failed. Now comes Labor Day. 6:15 PM and the system fails again. After an angry phone call, I finally hear from the salesman three days later saying that a new manager would be calling me to resolve the problem. His idea of a resolution was to charge me another 600 dollars or so to come out and do what I had already paid 625 dollars for. Needless to say, I left them and went elsewhere. The new people came in and found that the settings in the system were incorrect. The system said I had NINE batteries rather than 6. They found that the firmware on the system was wrong and required what the tech called "A fifteen-dollar piece of equipment." The tech then troubleshot the entire system, made a few adjustments, tested for different conditions to ensure that all was in good order and gave it a good grade. Exactly what did I pay Solar Gain, Inc. for? The answer: Absolutely nothing. To top it all off, I found that for 601 dollars I could be covered completely for a whole year. Stay away from Solar Gain. Either their integrity or their professionalism is in serious question.

Upon meeting with several solar installation companies we found they were only interested in…read moreinstalling cookie cutter roof systems, which we did not want. When we met with Sal from Solar Gain Inc. they were very interested in taking on our challenging raised ground mount system on a steep/confined rocky slope. They provided an excellent design that both fits our needs and looks great. Sal and Zach kept us informed throughout the design, construction, and permitting phases. We are very pleased that we chose Solar Gain Inc, and we highly recommend them without hesitation. The system is working great and should provide many years of service.

Purchased a steel carport to be fabricated in front of my garage. Looks really good and is built…read moreto last. Should have done this a long time ago. Raul was a great help working with the county permits.

From the owner: Our structures include Steel Buildings, Carports, RV Covers, Cloth, and Solar projects. We operate…read morein and around the city limits of Tucson, Arizona. We also bid commercial jobs in Phoenix, Arizona.

DO NOT TRUST THIS COMPANY WITH YOUR ROOF! They screwed up my roof so bad the ROC made them…read morecompletely do it all over again AND THEY SCREWED IT UP AGAIN. Also they never finished the job (re attaching my solar panels and fixing gutters). I was given 80% of my money back through this companies insurance. I am working on getting the rest of my money to redo my roof for the 3rd time as well as repair damages that this company caused due to the crap installation. My roof has been leaking non stop causing black mold to build, my gutters were destroyed by the roofers, and my solar panels have been sitting in my backyard for over a year now. My AC's duct work is collapsing through the roof due to the roofers poor instalation. Shingles are flapping in the wind. The list of issues goes on and on ! AVOID THIS COMPANY AT ALL COST UNLESS YOU WANT PROBLEMS AND HAVE A GOOD LAWYER. The owner Abraham aka AbraSCAM knows nothing about roofing and really should not be allowed in this business. I feel bad for anyone who has done business with this guy..

I recently had my flat roof done by Strategy Builders, the customer service was outstanding. They…read moreguys were very responsive and even went out of their way to make sure they left our home in way better condition than it was before they came. Thank you again SBC!

I, as well as a number of other homeowners here in Tortolita Vistas are so disappointed in Signal…read moreGates and their inability to live up to promises they have made. Our HOA signed a contract with them back in May after they had promised us that they would begin repairs on our security gates by mid June. They actually started work on them just about 10 days ago, so lie #1. We were told it would probably take between 2 to 3 weeks to complete work on each gate (we have 2) that needed to be repaired. That is not going to happen so lie #2. Signal says this delay is caused by the fact they don't have the proper materials and parts. Yet on their homepage, they say that outside contractors and individuals can come to their warehouse and buy parts. They should have ordered set aside all the parts and materials they planned on using for our contract. We have no security gates for our community and we are upset. Would suggest any further customers get firm guarantees on all aspects of their contract since obviously Signal Gates can't be trusted.

Signal Gates installed new gates at the Villages of La Canada. The work was supposed to be done in…read more6 weeks, but it took over 5 months. Now that the gates are in, the response time on the entry gates is horribly slow. But the real problem is that one of them does not respond to motorcycles trying to exit. I have no idea what kind of controller they use, but in this day and age for a system to take 5-10 seconds to respond to an entry, and then to not respond at all to a large motorcycle on the exit is horribly poor performance.

We are very happy with the work done. These guys (Chaz and Danielle) are good. There is a vibe of…read moreprofessionalism that I felt and really appreciated throughout the process of getting the roof repaired and recoated on our rental property. From first contact over the phone, to the estimate and explanation of options, to the actual repair job, the way DR & SC conducted themselves made me feel confident that I had made the right choice for the job. They communicated well, explained what was needed, showed up when they said they would, cleaned up exceptionally well, and the work seems to be of a top-notch nature. This is a company that is now in my electronic phone book and will be called upon again when the need arises.

Did not actually use them, but their response was so disappointing that I did want to comment. Had…read morea roofing issue and contacted them. We set up an appointment for about a week out. The weather that day was too bad for them to even consider going up on a roof. Emailed them to set up another appointment, to which they responded in a timely manner. My disappointment came when the day before my appointment, which was another 8 days out, they informed me that my home was not in their service area, however, they could fix my roof for $xxx - $xxx. How can you give an estimate when you haven't even looked at the problem? I wasted about 2 1/2 weeks for something they should have realized in the beginning. You may have great roofers, but you scored 0 on communication.

Dave left me in the lurch. We had a deal for him to arrive at a certain time to take off window…read morebars in the morning before a new window was installed. He did not show up. He did not call or text or return my calls or texts. I had to send home the window company and it cost me money, time and aggravation.

After getting estimates from several wrought iron companies in the Tucson area, we decided on…read moreQuality Ornamental Iron. David and Gabriel worked with us to create an enclosure which greatly exceeded our expectations. From the start, David worked with us to get HOA approval and a design we liked. Gabriel worked with us on the next steps, measurements and creation. Gabriel gave us reasonable dates and kept us informed with pictures, texts, and phone calls. We were able to visit the shop and see our work in progress. We selected the color and were thrilled with the result. The picture does not do it justice. It is beautiful and functional. It's been a pleasure doing business with Quality Ornamental Iron. We highly recommend them. Thank you to the whole crew for an outstanding job!

This company basically stole $7,000.00 from us. We paid them in April 2018 to install 2 new gates,…read morea new front door and build a cabinet. To date we have had a small amount of concrete work done. When I asked the contractor for our money back in mid September, he gave me a check for $5500.00 and said he paid to have a little work done on the concrete. The check bounced of course and now he claims "not his problem". They actually laugh at me when I ask for them to make the check good. I will now have to prosecute to get my money back, stay away from these people!

I thought that by using a licensed contractor, with a contract specifying a completion date, meant…read moreI was protected. The 4 months is about up, all I have is a slab and some framing, and no one has been on the site for 3 weeks. They have most of the money. They billed me for the third payment which was due after passing framing. They never had that inspection done. The original contract said the second payment was due after passing framing. I asked the completion date be 4 months instead of 6 months. Chad initialed the change and we signed. They sent a Docusign that evening which showed the change. What I didn't catch was they changed the terms - the second payment was due after slab and plumbing. I now know when it comes to making a claim for abandonment, if ROC issues a Corrective work order, the respondent needs to be allowed a minimum of 15 days, plus time for mail delivery, to complete the corrective work. Statute specifies a minimum, not a maximum. If the respondent has completely stopped working and walked off the job and is not returning phone calls or emails, that could possibly be considered abandonment. ICT has left 2 ladders and a wheel barrow on site. Chad does return phone calls. This could go on forever. I have a house that is now uninhabitable. Fortunately I was able to find a physical mailing address (not the PO box at Cherrybelle) at https://safer.fmcsa.dot.gov/;search by "Innovative Construction" or US DOT #3032028. I mailed ICT a certified letter that the contract is over for the following reasons: breach of contract, damages, abandonment, poor workmanship, fraud, and misrepresentation. I am going with a far more reputable company who should finish in 10 weeks. I'm sure ICT would sue me for the balance of the contract if I wasn't able to send them notice to a proper address by certified mail. The remodel was only 345 square feet. They got $63000 for $20000 worth of work and I will have to pay another $73000 to complete the job, omitting a porch, for a job that should have been $85000.

We have worked with Russett since 2019, and all of their employees have been excellent. Our tech…read moreStuart came out to service the heat pump. He let us know when he was coming, arrived on time, and did excellent work. He took lots of before and after pictures to document the service and explained the issues with our system so we could make an informed decision. We very much appreciated working with him!

We just had our spring checkup which means they inspected our A/C. Our service person was Jacques…read more He was great! The inspection was thorough and we got pics of all the areas of the A/C that were checked. Jacques then suggested that we get a surge protector that they could install since there is no protection from a main line electrical surge. Makes sense. I don't want my brand new unit to get ruined. I recommend Russet. They have been my service company for the last six years and installed my new A/C and gas heat pump last November. They even hooked me up with a finance company -- Good Leap -- that works with my personal credit union. No "for profit" bank or strange finance company involved. No complaints about Russet.