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    Technicians For Sustainability

    4.4 (36 reviews)
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    Services - Technicians For Sustainability

    Solar system installation

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    scorch mark on drywall circled
    Reid S.

    Tempted to give one star. TFS installed our solar power system in 2011. In 2022, an electrical component spontaneously melted and could easily have started the house on fire - scorch mark on the drywall. TFS technician who fixed it gave an incomprehensible explanation for why this happened and said there was never a fire hazard, which was clearly not true. Had a second company look at the system. They found that the TFS repair was done incorrectly - creating another possible hazard. And thought the melting issue was likely due to poor workmanship by the original installer - TFS. TFS also had reason to suspect and opportunity to correct this electrical problem, as they were called at least twice in the couple years preceding this incident to replace blown fuses in the component that later melted.

    Low visibility from street which was nice (can't even see the other 2 arrays)

    TFS did a terrific job. They did a very thorough estimate and even took into account the shadow that would be cast by the giant saguaro. Other firms were more concerned about how many solar panels they could stick on the roof to increase the price. When we did a bid comparison the costs were almost the same but we got 2 Tesla battery storage units too, instead of just solar panels. They took into account all of our concerns. ALL of the TFS folks were extremely personable and professional. You could tell that they really cared, were dedicated to doing the best job possible, and were willing to work with us. The other major factor is that they are Tucson based and have a stake in our community. It was a pleasure doing business with them and we have absolutely no hesitation to recommend them for any work you need to have done.

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    7 years ago

    TFS installed both our home and office with Solar. Their work has been absolutely excellent. We want the to install our new home.

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    Review Highlights - Technicians For Sustainability

    Once the contract was signed, they kept me up-to-date on what was happening in terms of HOA approval and other approvals.

    Mentioned in 3 reviews

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    Solar Gain

    Solar Gain

    (14 reviews)

    Armory Park

    I followed a trusted salesman to Solar Gain, Inc. in Tucson following an installation…read more I called them to have an additional battery backup installed. Following that installation, I discovered that two components in my home had been blown out. Solar Gain basically told me to pound sand. After a series of very poor reviews, Solar Gain agreed to repair the issues if I bought the new equipment. I agreed and moved on. In July, the battery system failed. At 3 AM, I'm on the phone with support in India trying to figure how to bypass my system to get power back to my essential appliances. The next morning, I called Solar Gain for assistance and was treated like some sort of inconvenience. Eventually they agreed to send someone out at a cost of 625 dollars to look at the system. All they did was turn the system back online which I could have done. They showed no concern for WHY the system failed. Now comes Labor Day. 6:15 PM and the system fails again. After an angry phone call, I finally hear from the salesman three days later saying that a new manager would be calling me to resolve the problem. His idea of a resolution was to charge me another 600 dollars or so to come out and do what I had already paid 625 dollars for. Needless to say, I left them and went elsewhere. The new people came in and found that the settings in the system were incorrect. The system said I had NINE batteries rather than 6. They found that the firmware on the system was wrong and required what the tech called "A fifteen-dollar piece of equipment." The tech then troubleshot the entire system, made a few adjustments, tested for different conditions to ensure that all was in good order and gave it a good grade. Exactly what did I pay Solar Gain, Inc. for? The answer: Absolutely nothing. To top it all off, I found that for 601 dollars I could be covered completely for a whole year. Stay away from Solar Gain. Either their integrity or their professionalism is in serious question.

    Upon meeting with several solar installation companies we found they were only interested in…read moreinstalling cookie cutter roof systems, which we did not want. When we met with Sal from Solar Gain Inc. they were very interested in taking on our challenging raised ground mount system on a steep/confined rocky slope. They provided an excellent design that both fits our needs and looks great. Sal and Zach kept us informed throughout the design, construction, and permitting phases. We are very pleased that we chose Solar Gain Inc, and we highly recommend them without hesitation. The system is working great and should provide many years of service.

    Saguaro Solar - Great equipment

    Saguaro Solar

    (33 reviews)

    The everyday people are the core of Saguaro Solar's success. it was a very trying time this past…read moresummer for the solar industry. Sure, schedules can change, supply chains may be challenged, but Saguaro Solar got me there. I would like to applaud the efforts of the people at Saguaro Solar - firstly one of its co-owners Noe who has amazing perseverance and patience; scheduling with Bethany; the amazing electrical staff first Luis, and then the incomparable and amazing Donnie; the energy and dedication of Jairo, Alfred, Omar, Luis #2; and the appreciation & follow-up from the other Saguaro Solar co-owner Doug. And I cannot forget some of the amazing office staff like Leslie and Sylvia. And I'm very thankful to the late Ann who gave me the vision of what Saguaro Solar could do. Another big thanks to Noe for coming through for me on this combo solar panel and two FranklinWH battery back-up project. The system works beautifully!

    I have never written a review before for any company or service that II have worked with. I am…read morewriting this review as a service to anyone who is considering using this company. I was project managing a residential installation of a system for a friend of mine since he's a busy professional and didn't have time to manage it himself. I never experienced such horrible (I can't stress enough) customer service in my life. Timelines were not met, our salesperson Chris never ever returned calls. One of the owners Noe who I spoke with after not getting any results from the other staff said he would follow up and then never returned my calls or text messages. They missed the time frame for the solar tax credit, and it still took weeks /months to finish the project. The amount of time spent, call made and frustration was unbelievable. Their customer service was the worst I've ever experienced. I can't imagine this company staying in business.

    PEAK Solar Energy

    PEAK Solar Energy

    (1 review)

    When searching for a solar contractor I 100% recommend Peak Energy. This company has a great team…read more They are very informative and not sales"e" at all seeing that they take pride in their in their company shows how great they take care of each of their home owners. They are all relatable and all have Solar as well which is very comforting knowing they can relate with their own personal experiences going solar, something that other companies don't have. Definitely trust their word and don't feel like someone just pulled one over me. they offer a lifetime extended warranty which no other companies offers to do for homeowners Their installers are Freakin awesome as well they do great clean work and are very professional the installs are super quick and all install have micro inverters . Between Peak Energy and their installers their communication with homeowner is 100% satisfactory, . A huge Thanks Peak Energy Tucson. For reassurance and great communication

    From the owner: Saving with solar is a simple math equation: produce the same power that the Utility company sends…read moreto you but at a fraction of what they charge. This self-generated power helps protect your electric bill from rising energy costs and also increases your property value. At PEAK, we take it a step further by engineering your system to work optimally. As a result, most of the systems we have installed are overproducing compared to our initial expectations and continue to do so year-after-year. This greater return than anticipated has allowed our customer’s to improve the quality of other aspects of their life. As the future of energy use and management change, we are at the forefront providing the best technology to our customers without compromising the integrity of the systems we install.

    Sunbright Solar - Battery Storage

    Sunbright Solar

    (7 reviews)

    The quality of solar panel installation is very satisfying. Process of installation and progress…read morewere shared clearly.

    Sunbright Solar The…read morepurchase process: We purchased solar from Sunbright Solar. We interviewed Dan Schipper for the job around November 2022. We sat on our laurels for a few months. We had it down to two companies, but weren't completely decided on all the specifics. The interview went well. Dan is a no non-sense sales rep. He is respectful to his clients. He gives intelligent answers. He doesn't sugar coat anything. He gives the best sales service that a person can get in any industry. When we put the long pause on the decision process. Many of the solar companies we interviewed tried to pressure sell us. Dan gave us a monthly phone call to find out if we are still interested. He would say something like, "Hi, where are you at in the process? Is everything good?" Then he would inform us about lender rate changes (usually higher) and/or upcoming product improvements. Given the latter, he would recommend we continued to hold off a couple weeks. I never felt bothered or hustled by Dan. Dan is informative, respectful, and keeps you in the loop. Post purchase agreement: Here is where Dan really started to shine. No big project comes without hiccups. Ours was with communication and poor performance with the lender for our bridge loan. They changed our rate after we got locked in. My best understanding to date is that they never actually locked us in, didn't do the paperwork. Then they pushed their error onto us, the borrowers. Dan got on the horn with them, he handheld us and the bank through the process. He did his best to ensure we got a loan at the previous rate. He earned a lot of respect from us over the month that we negotiated our way through it. Installation: Dan knows how to handle his customers needs. Installation came, and we weren't happy with the street view of our panels. They were placed too high. No problem, he had an employee come out within a couple days to make us happy. I got on the roof and looked around. The installation was clean. Warranty: So, we can't get a break here. Apparently, diodes on a solar panel go out at a rate of less than a panel per million. We got one. We have all the usual warranties. The panel company gave us some run around about getting the new panel. Of course, Dan is on it. He spends some of his time to just check on us. He tried to come out on his off day to get some readings. The faulty panel was replaced with a new one. Dan just continues to go above and beyond. Referrals: Sunbright Solar continues to go above and beyond. I referred Sunbright Solar to my father. Dan gave the same great service. We were given a little gift for the referral. Thank you Dan. I've never been happier with a contractor. In fact, I'm usually pretty grumpy with contractors. We're coming up on about 6 months of solar. Everything that could have gone wrong did. Thankfully, Dan was there to help us see it through. I mean wow! The man has your back!Sunbright Solar is the real deal. Dan Schipper really made our solar experience great!If you are looking into solar, I'd give Sunbright Solar a call.

    Solar Store - Roof damage from their incorrect install.  Beware.

    Solar Store

    (37 reviews)

    La Madera

    We bought a house that had a system installed by The Solar Store. We called them to send out a…read moretechnician to understand what needed to be done to maintain the system. The technician came, never sent an estimate of work to be done or any next steps. I have called The Solar Store for months and months asking for this estimate of work, and their excuse is that 'a lot of people have quit recently'. However, they were happy to bill me for the 'labor' of someone coming out and taking some photographs of the system. I get the impression they assume that if you have already had a system installed by them, you are stuck with them and they don't have to value your time or business. If you click the button saying 'Help If Your Solar Installer Closed Here' at this website, you can find solar companies that will work on systems they did not install: https://www.ariseia.org/solar-customers.html

    Our house has a solar water heater system which was installed years ago by a prior homeowner, and…read moreinstalled by another company that is now out of business. A few days ago it stopped producing hot water. We called the manufacturer and they told us to call Katherine at The Solar Store. Katherine immediately took our call, gave us some important information, and walked through some options. The Solar Store sent Donovan to handle the service call. He was professional, quickly determined the problem, installed a new element, and we had hot water the same day! While the tank was draining, he gave us some helpful operator tips. The customer service from this company was EXCELLENT, and we have hot water for the Christmas holiday! Thank you Solar Store Team.

    Technicians For Sustainability - solarinstallation - Updated May 2026

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