They returned my call in a reasonable time frame. They were very ethical and tried to save me money. When Joe couldn't help me over the phone, he came in person to diagnose the problem, which was a completely fried inverter. He contacted the manufacturer, was able to determine that it was still under warranty and was able to get a replacement inverter sent. Very knowledgeable, very honest and courteous. I highly recommend them. This was after two other solar repair companies (with very high ratings) ghosted me for weeks after initial contact. read more

Joe was fantastic. Couplings had come loose and previous solar company had gone out of business. Joe was responsive and showed up the next day. Very professional and efficient. Will be calling him again the next time any issues come up with my solar system. read more

Joe and his team did a great job, and I am very happy with the quote process, installation, and follow-up I experienced. I held off writing a review until it had been running for a bit so that I could comment on whether it was working as expected and how I felt about the system after having used it for some time. The system has been installed and operational for several months and has had zero problems. When we first met to discuss his price quote, Joe answered all my questions about the cost, the installation schedule, and support. When I came up with a few more questions while evaluating his price quote against others, he quickly responded with knowledgeable answers. The installation was conducted in a few stages and was on schedule, even getting ahead of schedule several times. Each time they were at my house -- staging, installing, inspection, wrap-up -- Joe kept me apprised of exactly what to expect, checked in and out each time, and always completely cleaned up at the end of the day. The system was turned on, and we've had no issues producing energy at the expected, calculated level since then. The system is easy to monitor via an app; the app is easy to use, and Joe ensured it was set up correctly on day one. Their quote was slightly higher (about 2%), but I went with them because I had a sense of the better overall quality of experience and value. My thoughts since then have not changed. I would recommend this company without any hesitation. read more

Joe was fantastic. He came to the house with his proposal and explained every detail. His estimate was right in line with what I expected. The work was completed in two days. He followed up with the inverter company (got my app going so I could monitor the system), the wiring inspector and TP. He was prompt when returning my calls, even when he was on the roof of another job. His priority is ensuring that his customers receive the best product and are completely satisfied. read more

Advanced Electric and Joe Altiem were excellent. In fall 2022 it was 2 weeks total between approval of contract to final inspection and hookup. Pima County and TEP had no issues with the installation and appoved it on their first visit. read more

Joe was recommended to me by my next-door-neighbor who had him install their solar system. I contacted Joe via email and within an hour he had contacted me and within a few days came to my house and explained about the materials, installation, warranties, etc. When I decided to proceed (a no-brainer at that point) he sent me a detailed plan and proposal within a week then guided me through signing all the papers in person. His explanations were clear and he was very patient in answering all my questions. Joe is completely reliable and easy to contact, gets back to you right away, and makes sure everything is done quickly, thoroughly, and efficiently. I have a delicate original clay tile roof from the 1960s. He told me it was inevitable that tiles would break during installation so he pre-emptively bought vintage replacement tiles and had two roofers on site to do repairs while the other workers were installing the solar panels. These roofers even did other general repairs and maintenance to the roof as long as they were up there and had spare tiles. I paid an extra $650 for the extra work, but that seemed like a bargain since my roof should now need no other work for at least 10 more years. The solar panels weren't installed on the original date that I was told but they started a few days later and instead of a projected 4-day install, Joe got it done in one day! I don't expect that most people will get that level of service but it was right before Christmas so I think everyone was motivated. The installation was flawless, looks fantastic, and he took great care on the aesthetics since the panels are on the front center of my roof. (They are obvious.) Once TEP installed the meter 5 days later, I threw the switch and was up and running. It was seamless and easy. I'm so glad I did this and would HIGHLY recommend Joe Alitiem. If every business had a guy like Joe and ran this flawlessly, the world would be a far better place. read more

Just a quick update on my review from 3 years ago: the system's been operating flawlessly for the past three years and in fact we haven't had an electric bill for over a year and a half! Right now we have a $353 credit with TEP and we couldn't be happier. Not sure if new customers can get in with the same sort of arrangement we have with the utility but hopefully it would be nearly as good. read more

While at the winter home show, I made appointments with 6 solar companies, who all sent representatives to our home for a bid on a residential solar system. After a few weeks of analyzing the proposals, I gave the contract to Joe and Solar Universe, and am so very glad that I did. They had the right price, the right prepaid lease that best fit our financial needs, and Joe was always available to answer any questions before and after I awarded the contract. As they say, "the proof is in the pudding", and I can honestly say that Joe, and his 3 man installation crew exceeded my expectations on all levels. Our particular system created some unique challenges, but Joe, and his excellent installers overcame each and every hurdle with ease. Joe exceeded my expectations, and I can highly recommend his company to anyone considering the installation of a solar system. read more

Joe with Repower gave us a very reasonable bid for a nearly 12 kW system and he was excellent to work with. They are a highly professional company with competent and courteous installers. Our project was a difficult one with an 80-year old clay tile roof but Repower rose to the challenge and executed the installation perfectly. Repower also uses the highest-quality materials and products especially suited for our hot and high-UV intensity environment, so make sure when you get bids that other installers offer the best quality and toughest materials to be able to compare with Repower. Overall, we're quite satisfied and looking forward to having 100 percent of our electricity provided through solar. read more

From the time we first met Joe at the home show, we were impressed with his knowledge and engaging personality. We got an estimate that was both accurate and compete with pricing that we felt was fair. The installation both started and finished on-time with no glitches. Just today we received the TEP letter saying it could be used so we're looking forward to some reduced electric bills. read more

We were very impressed by Joe's professionalism and knowledge of his subject. His presentation was just right, not too much, not to little, but all the facts we needed to make a decision that we felt very comfortable with and still do. We also liked the idea that he had a full team of engineers in CA who would draft the plans and guide the whole project through the permitting process and get us approved with Tucson Electric Power. As a matter of fact the TEP formal approval came through today. Joe was also helpful responding to our HOA with answers to their questions. The installation crew was very well equipped and this was obviously not their first rodeo. Their workmanship was superior, they took the time to do the job right and we are very pleased with both the appearance and the functioning of the system. Thanks to Joe and the entire crew. read more

We recently purchased a home in Tucson and we really wanted to explore the idea of having solar panels on our home; not only to lower our electric bills, but because it's a responsible thing to do for the environment. We found out about Advanced Electric and Solar through one of our neighbors. Joe Alitiem explained how the system works, that the panels are constructed of solid materials and are of excellent quality. Joe answered all of our questions. We looked at customer reviews before deciding to go with them. From start to finish it was an organized, easy experience. The workers were friendly, professional and efficient. Joe was there, checking on things and making sure it was going smoothly. It didn't take long at all. Once the panels were installed, the connection to Tucson Electric Power was very smooth. He was also knowledgable about where to go if we needed solar financing as well as tax credits and the paperwork we will need to file next year. It was great to have someone who made the entire process so easy. Joe told us it might take a bit of time to see a difference in our bills. The first full month of having the panels our bill went down from $260 for the previous month to $34.87! We are REALLY pleased. We highly recommend Advanced Electric and Solar. read more

Recently installed a 9.6 kW system. Everything was done well and on time per the planned installation schedule. Would highly recommend. Great experience overall. read more