Octavio came to repair my air-conditioning unit. he was professional did a great job tested…read moreeverything and noted something I needed and I appreciate it. He did. He.was deliberate in the process and knowledgeable. I am always happy with the service.

Just wanted to pass along the excellent and quick plumbing service that McKay Barley did at our…read morehouse, yesterday, 4/10/26. He had to remove and replace a defective, worn out Toto-brand toilet flush valve that I struggled with for over an hour before calling for your plumbing service. He arrived during the time window given, and was In and Out in about 12 minutes, completing the removal and replacement of a new flush valve! Our toilet is back to working condition thanks to McKay!

The quality of solar panel installation is very satisfying. Process of installation and progress…read morewere shared clearly.

Sunbright Solar The…read morepurchase process: We purchased solar from Sunbright Solar. We interviewed Dan Schipper for the job around November 2022. We sat on our laurels for a few months. We had it down to two companies, but weren't completely decided on all the specifics. The interview went well. Dan is a no non-sense sales rep. He is respectful to his clients. He gives intelligent answers. He doesn't sugar coat anything. He gives the best sales service that a person can get in any industry. When we put the long pause on the decision process. Many of the solar companies we interviewed tried to pressure sell us. Dan gave us a monthly phone call to find out if we are still interested. He would say something like, "Hi, where are you at in the process? Is everything good?" Then he would inform us about lender rate changes (usually higher) and/or upcoming product improvements. Given the latter, he would recommend we continued to hold off a couple weeks. I never felt bothered or hustled by Dan. Dan is informative, respectful, and keeps you in the loop. Post purchase agreement: Here is where Dan really started to shine. No big project comes without hiccups. Ours was with communication and poor performance with the lender for our bridge loan. They changed our rate after we got locked in. My best understanding to date is that they never actually locked us in, didn't do the paperwork. Then they pushed their error onto us, the borrowers. Dan got on the horn with them, he handheld us and the bank through the process. He did his best to ensure we got a loan at the previous rate. He earned a lot of respect from us over the month that we negotiated our way through it. Installation: Dan knows how to handle his customers needs. Installation came, and we weren't happy with the street view of our panels. They were placed too high. No problem, he had an employee come out within a couple days to make us happy. I got on the roof and looked around. The installation was clean. Warranty: So, we can't get a break here. Apparently, diodes on a solar panel go out at a rate of less than a panel per million. We got one. We have all the usual warranties. The panel company gave us some run around about getting the new panel. Of course, Dan is on it. He spends some of his time to just check on us. He tried to come out on his off day to get some readings. The faulty panel was replaced with a new one. Dan just continues to go above and beyond. Referrals: Sunbright Solar continues to go above and beyond. I referred Sunbright Solar to my father. Dan gave the same great service. We were given a little gift for the referral. Thank you Dan. I've never been happier with a contractor. In fact, I'm usually pretty grumpy with contractors. We're coming up on about 6 months of solar. Everything that could have gone wrong did. Thankfully, Dan was there to help us see it through. I mean wow! The man has your back!Sunbright Solar is the real deal. Dan Schipper really made our solar experience great!If you are looking into solar, I'd give Sunbright Solar a call.

Got solar panels installed from Net Zero a few months ago. They were friendly and helpful…read morethroughout the process. When we booked with them it got installed fairly quickly - about 6 weeks after we ordered which is faster than a lot of sole companies in town. Love that it's a local business and would recommend them!

We had the great fortune and pleasure to have Net Zero Solar replace our barely functioning solar…read moreequipment and panels and install their quality product with extremely energy efficient panels. Their equipment allows us to monitor our monthly production. This is a highly qualified company from the top tier of owners to the new employee in training. We were impressed with how organized every phase of the removal/install ran. EVERY employee worked hard, was knowledgeable, professional and friendly as they were roasting in the Arizona sun. Our site was pristine from their cleanup, too. The timeline we were quoted is the exact timeline we received - NOT ONE SNAG! We felt the cost was very reasonable especially with the incredible savings we received with tax credits and on our monthly TEP bill. We have a flat roof; they positioned the panels so they don't show or catch the wild winds like our old panels. WE HIGHLY RECOMMEND THIS MAGNIFICENT COMPANY!! Do yourself and the environment a favor and book a consult today. You won't be sorry.

They returned my call in a reasonable time frame. They were very ethical and tried to save me…read moremoney. When Joe couldn't help me over the phone, he came in person to diagnose the problem, which was a completely fried inverter. He contacted the manufacturer, was able to determine that it was still under warranty and was able to get a replacement inverter sent. Very knowledgeable, very honest and courteous. I highly recommend them. This was after two other solar repair companies (with very high ratings) ghosted me for weeks after initial contact.

Joe was fantastic. Couplings had come loose and previous solar company had gone out of business…read more Joe was responsive and showed up the next day. Very professional and efficient. Will be calling him again the next time any issues come up with my solar system.

When the cost of getting solar was less than our TEP bill I shopped around and asked my friends…read moreabout their solar experience and I was repeatedly directed to TFS, Technicians For Sustainability. I decided to wander into their workspace to learn what I could about this company that had a terrific reputation and had gotten press for being worker owned. When I walked in I was greeted by gracious Derek working at his computer near the entrance. Behind him I saw one of my decades-old cartoons about solar power on the back wall of the office. A good sign. The collegial space was packed with an industrious diverse crew with a sunny vibe. Forgive the pun but it is rooted in truth. A positive workspace is telling. Now wonder they're the best. Derek explained the available financing, how the system would be designed and the simple steps and I was delighted with the affordability and the speed with which I could have photovoltaic panels generating power on my roof. A year before I had posted interest in solar and was descended upon by sales people from the many solar operators here in southern Arizona. It was discouraging and dizzying. Unlike that blizzard of experiences my encounter with TFS was encouraging both because of the affordability and the simplicity of the steps. I was sold on the spot. We are buying our system on time and it will cost us much less than our electric bill and in the future will easily make even greater sense. In this strange political time going solar was an enjoyable act of defiance for us. Derek, Tamarack and Taylor and the other co-owners of TFS whom I encountered during the installation were terrific. TFS was present throughout the process of inspections, installation steps and reviews insuring a painless and pleasant transition. The patient positive attitude of everyone at TFS blew us away, both in the office, and in the field, at our home. The crews that came to my hacienda were staffed by exceptional highly experienced workers. The TFS electricians who replaced the old circuit box with a beautiful modern model were good humored and happy to explain their mission. The TFS installers of the panel supports and the panels who followed were a competent synchronized team who were equally cheerful about answering our questions. The much anticipated day TFS guided us through the simple steps of turning on our system was thrilling to this homeowner. Once the app we loaded was showing us how much energy the sun light was producing the experience felt magical. We set about using our appliances like kids, savoring the scientific miracle of sunlight powering powering our washer, dishwasher and oven. Our hacienda is powered by TFS and our hearts were warmed by TFS.

piss poor service - I inquired about a solar system with battery backup. end of July. Here we are…read morefirst week of October still no system design or offer. I've followed up and gotten bs response #1. be patient. you'll have it soon! a month after that still nothing. many other local solar companies can get you a quote in days and do a full proposal and site visit in a week. Obviously these guys are not motivated. They also seem to believe that all of there solar customers are green cred motivated by doing solar for the good of the planet. That's Not me. Yet. All their marketing and effort seems dedicated to appealing to my emotions and not the cold hard facts. So. All in all. Don't waste your time with these people.

We bought a house that had a system installed by The Solar Store. We called them to send out a…read moretechnician to understand what needed to be done to maintain the system. The technician came, never sent an estimate of work to be done or any next steps. I have called The Solar Store for months and months asking for this estimate of work, and their excuse is that 'a lot of people have quit recently'. However, they were happy to bill me for the 'labor' of someone coming out and taking some photographs of the system. I get the impression they assume that if you have already had a system installed by them, you are stuck with them and they don't have to value your time or business. If you click the button saying 'Help If Your Solar Installer Closed Here' at this website, you can find solar companies that will work on systems they did not install: https://www.ariseia.org/solar-customers.html

Our house has a solar water heater system which was installed years ago by a prior homeowner, and…read moreinstalled by another company that is now out of business. A few days ago it stopped producing hot water. We called the manufacturer and they told us to call Katherine at The Solar Store. Katherine immediately took our call, gave us some important information, and walked through some options. The Solar Store sent Donovan to handle the service call. He was professional, quickly determined the problem, installed a new element, and we had hot water the same day! While the tank was draining, he gave us some helpful operator tips. The customer service from this company was EXCELLENT, and we have hot water for the Christmas holiday! Thank you Solar Store Team.

I followed a trusted salesman to Solar Gain, Inc. in Tucson following an installation…read more I called them to have an additional battery backup installed. Following that installation, I discovered that two components in my home had been blown out. Solar Gain basically told me to pound sand. After a series of very poor reviews, Solar Gain agreed to repair the issues if I bought the new equipment. I agreed and moved on. In July, the battery system failed. At 3 AM, I'm on the phone with support in India trying to figure how to bypass my system to get power back to my essential appliances. The next morning, I called Solar Gain for assistance and was treated like some sort of inconvenience. Eventually they agreed to send someone out at a cost of 625 dollars to look at the system. All they did was turn the system back online which I could have done. They showed no concern for WHY the system failed. Now comes Labor Day. 6:15 PM and the system fails again. After an angry phone call, I finally hear from the salesman three days later saying that a new manager would be calling me to resolve the problem. His idea of a resolution was to charge me another 600 dollars or so to come out and do what I had already paid 625 dollars for. Needless to say, I left them and went elsewhere. The new people came in and found that the settings in the system were incorrect. The system said I had NINE batteries rather than 6. They found that the firmware on the system was wrong and required what the tech called "A fifteen-dollar piece of equipment." The tech then troubleshot the entire system, made a few adjustments, tested for different conditions to ensure that all was in good order and gave it a good grade. Exactly what did I pay Solar Gain, Inc. for? The answer: Absolutely nothing. To top it all off, I found that for 601 dollars I could be covered completely for a whole year. Stay away from Solar Gain. Either their integrity or their professionalism is in serious question.

Upon meeting with several solar installation companies we found they were only interested in…read moreinstalling cookie cutter roof systems, which we did not want. When we met with Sal from Solar Gain Inc. they were very interested in taking on our challenging raised ground mount system on a steep/confined rocky slope. They provided an excellent design that both fits our needs and looks great. Sal and Zach kept us informed throughout the design, construction, and permitting phases. We are very pleased that we chose Solar Gain Inc, and we highly recommend them without hesitation. The system is working great and should provide many years of service.

I have never written a review before for any company or service that II have worked with. I am…read morewriting this review as a service to anyone who is considering using this company. I was project managing a residential installation of a system for a friend of mine since he's a busy professional and didn't have time to manage it himself. I never experienced such horrible (I can't stress enough) customer service in my life. Timelines were not met, our salesperson Chris never ever returned calls. One of the owners Noe who I spoke with after not getting any results from the other staff said he would follow up and then never returned my calls or text messages. They missed the time frame for the solar tax credit, and it still took weeks /months to finish the project. The amount of time spent, call made and frustration was unbelievable. Their customer service was the worst I've ever experienced. I can't imagine this company staying in business.

We have them two chances. On the first house, they sent out an inept installation crew that…read morecouldn't get the panels even or conduit flush. Everything had to be redone, but the redo guy was so great it changed our opinion of the company. On the second house, it has taken over six months to get the job done and it still isn't done yet. The first install attempt failed to pass inspection. There is no status on the second install and inspection attempt. The owner won't return phone calls from frustrated customers- only those he's trying to win business from. The company never gives you an update. You have to call anytime you want information. It's the poorest of poor service. We never should have given them a second chance.

I interviewed five or six solar companies before getting our panels installed with custom Solar…read more Mike, who came out to see me, was very knowledgeable, and had no song and dance to try to get you to choose their company. Only decades of industry expertise and the calm, confident manner of a fellow who knows what he's talking about. He penciled everything out the old-fashioned way, on a piece of paper with no flashy graphics, or sales tactics that I noticed from "the other guys." His demeanor and excellent value proposed really sold me on the company and then the CEO Jeff delivered beyond expectations. His team was timely and highly professional, even assisted with certain electrical issues that had nothing to do with solar, that is to say they went above and beyond. Jeff has always been responsive, and his follow-through has been impeccable, as he demonstrated when he replaced an under performing panel, without any necessity for me to keep checking in, or any hoops whatsoever to jump through. I couldn't recommend them enough, and I'll certainly be using them again for any solar/home battery/etc needs.

***3 YEAR UPDATE, September, 2020*** For the third year in a…read morerow our system over produced above initial estimates. Covid is doing a lot of damage but at least it can't put a damper on our clean energy production! Also, we continue to have no problems with the system, it continues to work perfectly! I continue to give Customer Solar my strongest recommendation, so if you are going solar, give Jeff a call to start your project. ***2 YEAR UPDATE, October, 2019*** We have now had the solar system for over 2 years. Just like the first year, our system over produced above initial estimates. Also, we continue to have zero problems with the system, it continues to work perfectly! I continue to give Customer Solar and Leisure my strongest recommendation!