When the cost of getting solar was less than our TEP bill I shopped around and asked my friends…read moreabout their solar experience and I was repeatedly directed to TFS, Technicians For Sustainability. I decided to wander into their workspace to learn what I could about this company that had a terrific reputation and had gotten press for being worker owned. When I walked in I was greeted by gracious Derek working at his computer near the entrance. Behind him I saw one of my decades-old cartoons about solar power on the back wall of the office. A good sign. The collegial space was packed with an industrious diverse crew with a sunny vibe. Forgive the pun but it is rooted in truth. A positive workspace is telling. Now wonder they're the best. Derek explained the available financing, how the system would be designed and the simple steps and I was delighted with the affordability and the speed with which I could have photovoltaic panels generating power on my roof. A year before I had posted interest in solar and was descended upon by sales people from the many solar operators here in southern Arizona. It was discouraging and dizzying. Unlike that blizzard of experiences my encounter with TFS was encouraging both because of the affordability and the simplicity of the steps. I was sold on the spot. We are buying our system on time and it will cost us much less than our electric bill and in the future will easily make even greater sense. In this strange political time going solar was an enjoyable act of defiance for us. Derek, Tamarack and Taylor and the other co-owners of TFS whom I encountered during the installation were terrific. TFS was present throughout the process of inspections, installation steps and reviews insuring a painless and pleasant transition. The patient positive attitude of everyone at TFS blew us away, both in the office, and in the field, at our home. The crews that came to my hacienda were staffed by exceptional highly experienced workers. The TFS electricians who replaced the old circuit box with a beautiful modern model were good humored and happy to explain their mission. The TFS installers of the panel supports and the panels who followed were a competent synchronized team who were equally cheerful about answering our questions. The much anticipated day TFS guided us through the simple steps of turning on our system was thrilling to this homeowner. Once the app we loaded was showing us how much energy the sun light was producing the experience felt magical. We set about using our appliances like kids, savoring the scientific miracle of sunlight powering powering our washer, dishwasher and oven. Our hacienda is powered by TFS and our hearts were warmed by TFS.

piss poor service - I inquired about a solar system with battery backup. end of July. Here we are…read morefirst week of October still no system design or offer. I've followed up and gotten bs response #1. be patient. you'll have it soon! a month after that still nothing. many other local solar companies can get you a quote in days and do a full proposal and site visit in a week. Obviously these guys are not motivated. They also seem to believe that all of there solar customers are green cred motivated by doing solar for the good of the planet. That's Not me. Yet. All their marketing and effort seems dedicated to appealing to my emotions and not the cold hard facts. So. All in all. Don't waste your time with these people.

I've been so impressed with the Solar Gain team. You can tell they've been around since 2008…read morebecause they really know their stuff, but what sets them apart is how much they actually care about our local community. It was awesome seeing their recent work with TEP to help power homes for Habitat for Humanity that's exactly the kind of company they are. They bring a "no-nonsense, straightforward approach to solar that makes the whole process painless. whether you're looking for a residential or commercial setup. They're professional, skilled, and genuinely good people to work with.

I followed a trusted salesman to Solar Gain, Inc. in Tucson following an installation…read more I called them to have an additional battery backup installed. Following that installation, I discovered that two components in my home had been blown out. Solar Gain basically told me to pound sand. After a series of very poor reviews, Solar Gain agreed to repair the issues if I bought the new equipment. I agreed and moved on. In July, the battery system failed. At 3 AM, I'm on the phone with support in India trying to figure how to bypass my system to get power back to my essential appliances. The next morning, I called Solar Gain for assistance and was treated like some sort of inconvenience. Eventually they agreed to send someone out at a cost of 625 dollars to look at the system. All they did was turn the system back online which I could have done. They showed no concern for WHY the system failed. Now comes Labor Day. 6:15 PM and the system fails again. After an angry phone call, I finally hear from the salesman three days later saying that a new manager would be calling me to resolve the problem. His idea of a resolution was to charge me another 600 dollars or so to come out and do what I had already paid 625 dollars for. Needless to say, I left them and went elsewhere. The new people came in and found that the settings in the system were incorrect. The system said I had NINE batteries rather than 6. They found that the firmware on the system was wrong and required what the tech called "A fifteen-dollar piece of equipment." The tech then troubleshot the entire system, made a few adjustments, tested for different conditions to ensure that all was in good order and gave it a good grade. Exactly what did I pay Solar Gain, Inc. for? The answer: Absolutely nothing. To top it all off, I found that for 601 dollars I could be covered completely for a whole year. Stay away from Solar Gain. Either their integrity or their professionalism is in serious question.

The everyday people are the core of Saguaro Solar's success. it was a very trying time this past…read moresummer for the solar industry. Sure, schedules can change, supply chains may be challenged, but Saguaro Solar got me there. I would like to applaud the efforts of the people at Saguaro Solar - firstly one of its co-owners Noe who has amazing perseverance and patience; scheduling with Bethany; the amazing electrical staff first Luis, and then the incomparable and amazing Donnie; the energy and dedication of Jairo, Alfred, Omar, Luis #2; and the appreciation & follow-up from the other Saguaro Solar co-owner Doug. And I cannot forget some of the amazing office staff like Leslie and Sylvia. And I'm very thankful to the late Ann who gave me the vision of what Saguaro Solar could do. Another big thanks to Noe for coming through for me on this combo solar panel and two FranklinWH battery back-up project. The system works beautifully!

This company install close to 40 solar planels about 15 months ago, and contracted out a roof…read morereplacemenet prior to the panels' installation for which I paid them in full. About 6 weeks ago, one of the invetors failed. I contacted them and informed them of the failure; they ackowledged it and at first, they contacted Aptos in an attempt to put the two panels (each micro-inveterer handles 2 panels) back in service. It did not work. This company does not keep any micro-inverters in stock, and despite my complaint regarding paying my local utility for electricity that these 2 panels would have generated, forced me to wait between 4 and 6 weeks for them to have one of their technicians make the replacement. I noticed today, that a different micr-inverter is showing an alarm! When I contact this company, not only do not refuse to stock even a small number of these devices, but I was informed that they would likely charge a "service call" fee of $115 to make the repair (unless the manufacturer will reimburse them for labor). This is completely contrary to what I was told by their salesperson; he told me that I would have lifetime monitoring, maintenance, and failed part replacement at no cost to me. That was the resason I made the purchase from this company. Apparently, I was lied to. Stay away from this outfit, both because of their refusal to stock even a limited number of these parts that seem to fail after little more than a year, and now, due to their high service call fee. This doesn't sound like no-cost, lifetime maintenance to me!

It's taken me a bit of time to even find out that this is the company I had been doing business…read morewith. I had solar installed on my home in April/May of 2024. I was told I would be producing much more than I was using (147% from a more recent conversations with the sales person). and that I wouldn't get an electric bill. Now I am paying $220 a month plus an electric bill. It's costing me more now than it did without solar. I've been trying to get some help/answers but the "manager" isn't in any rush to talk to me about this. The company and the salesperson aren't in communication about this issue. I will say it's only been a few days since I found out all of this. I've gone through three other companies to find this one was my "dealer". Wanting to get this resolved and get the solar I was promised.

From the owner: Preserve nature with AZ Rising Solar. A company specially made for true green life enthusiasts.read more

MAKES SURE YOU GET EVERYTHING IN WRITING! During the entire process I was concerned about the…read morecondition of my roof. My sales person, Vinnie, was so friendly and jovial during the process and assured me multiple time that he was going to have my flat roof rolled. I asked him why he didn't get it scheduled before the panels were installed. He said "No it's better to do it afterwards, then they can seal around the brackets that are attached to the roof" Well that made sense, so I waited. We has some rain and he said he was waiting the weather and roof to dry out. Then once the rain had stopped, so did my replies for Vinnie. Little did I know that at the same time I was calling him with no answer, he had an entry added to my file that said Rolling the roof was never discussed and not part of our agreement. I get it, I'm stupid for not making sure it was in writing. But if he is a representation of their sales staff, I would stay away from their dishonest staff. I just hope and pray I don't have any problems with my system. Who lies like that ? Vinnie does. How sad. Do not use this company.

Mike took care of buisness, was available for all my questions and concerns very quickly, Sarah…read morewas also a pleasure to work with and very knowledgeable, system up and running as designed in the time frame that was given to me.

Matt Davis provided me with enough information that I solved the solar problem myself! I would…read moredefinitely call them if I have another solar panel issue.

They have the experience and knowledge on how to do their job, the crew worked so fast installing…read moreall the pieces of our solar system, it was interesting being around of them asking stuff but always trying not to overwhelm :). It was so fast when I realized that my roof was filled out with the new solar panels and ready to rock. Everything was smooth for us and now we are enjoying our clean power system and above all, we are saving a lot of money on power bills! Thank you Intelligent Solar Solutions! You deserve these stars!

Gus made extraordinary efforts to help us out even after the job was done, and then did another…read moregreat job on my mother's roof from golfball damage. Price is reasonable and not a lot of roofer will give you their direct phone number!

Had a roof done in 2022. Now that I am selling the house, the buyer had an inspector come out and…read morehe found a couple things wrong with the roof which would cost about $300. I was still under warranty so I called. The guy on the phone looked up the address and said yes, I was still under warranty. I asked if he could deal with my real estate agent since I was not in Tucson anymore and it didn't seem to be a problem. However, now that I about to close on the house, my agent called them back to get status and the 1by1 guy swore at him and hung up. So, I called them myself and they guy said that they need the warranty papers and receipt since they do not have me in their system now due to a system changeover. That seems shady. When I told him that he said I was in there last time I called a couple weeks ago he said that he was just looking at the stuff my agent sent but my agent didn't even know about them the first time I called. So, I feel I have been lied to and my agent treated like garbage. I guess I will file a ROC report on them since they seem to want to get out of doing any warranty repair work. They did a nice job on the roof, I will give them that. Just don't expect anything down the road if problems arise during warranty.