Is this even legal? My prescription changed to every other day so I received half the amount of…read moremeds and yet was charged the full price and the explanation given was that the prescription still covered a 90 day time period. That doesn't even make sense. Not happy. EDIT: Kudos to Koshland for their extremely rapid response. They jumped on this on New Year's Day and got it resolved very quickly even during a holiday. I'm happy with their response and the timely manner and hence my review is upgraded to reflect their outstanding customer service.

I appreciate and have read your response thoroughly. I only deal in facts and understand your need…read moreto defend your business but your defensive strategy is fraught with inaccuracies and either intentionally or unintentionally false in its narrative. Your customer service representative was polite but failed to adhere to her statement to me about checking on time frames for compounding my prescription. I mentioned to her that I was leaving Saturday at 3am, for out of country trip and if for any reason that time frame was unrealistic then please DO NOT ATTEMPT TO FILL PRESCRIPTION, and I will be happy to find another way. She whole heartedly agreed and stated she would call me back on this before end of day. Unfortunately, she never did this and I noticed 15 minutes later a charge came in on my American Express Platinum business card for this particular transaction SO I assumed the answer on time frames was that yes, it was going to be able and done for pickup on Friday. On Friday, at exactly 10.07am since I had not heard from any employee at Koshland Pharmacy, I called and Tatianna answered phone. She was polite but hurried and again, said she did not know the status of aforementioned order and she definitely was swaying towards not being done on Friday,( pls keep in mind they charged me 10 minutes after my phone order on 7-10 @ 10.53am and no call back for answer to my initial question. She said she would have to call me back. I definitely told her that if not done in time for my pickup on Friday, I would need to cancel and have American Express platinum card reverse charges. I must admit I was frustrated but NO PROFANITY EVER. She was rude at this point and no more communication took place. I have all my call logs and I definitely recorded the telephone call under Oregon Law. I have the entire recording and I had my team go over it and no impropriety's were noted. Koshland is guilty of very inferior and rude customer service, Lack of promised communication between Patient, and Koshland pharmacy staff, Charging credit card before delivering the product OR charging before any acceptance, permission, was given. Although Koshland pharmacy said they called me AFTER the aforementioned prescription was ready for pickup in late afternoon, This is not true as my call logs are computer logged and checked hourly. I have call logs, telephone recordings, and transcribed conversations. My credit card company is aware and investigating. I will accept a call from only the OWNER at my 541 area code number if he would like to discuss this. I would welcome this so let's see if he has the where with all to appreciate the situation and de-escalate to defuse and solve this issue. I WILL be posting the results, Thank you Koshalnd Pharmacy for your consideration

I visited this Walgreens for a last minute pharmacy need. This review is solely focused on the…read morepharmacy. Their staff was helpful on the phone and filled the order fairly fast. Upon arrival, this Walgreens felt very tired and hectic. The pharmacy had piles of filled prescriptions sitting in boxes that they were frantically shuffling through to find everyone's orders. It felt like they could use twice as much inventory space and staff to keep it all afloat. I really felt for them. They were certainly hustling.

I switched to this pharmacy because the pharmacist where I used to go started harassing me and…read morestealing my medication (yes, this was reported to the state pharmacy board). While the pharmacist and team at this location appear to be nice, they talk about you behind your back in Chinese, especially if you're white (I brought a Chinese friend to listen-in...). Apparently, skin color and work status is a real issue getting meds at this location. If you want anything on time, just don't be white.

Passport photos!…read more Customer Service and professionalism: 5/5 Teaming: 5/5 Organization and Cleaniness of the shelves and products: 5/5 Safety: 5/5 All the staff members I met are not only helpful yet they are willing to go above and beyond. Not sure if I can name them here but I will give the first two letter s of their names: OC, CH, NE. They work together like high performers. If I am looking for a team to work in it would be in this store with these great teammates. You can feel by the way they communicate, respect and work with one another. Beyond amazing! Passport photos - me and my mom weren't there to take US passport photos. Yet they have all the requirements needed (sizing, hair behind the ear, etc). I will not go to another walgreens that just does passport photos. I did that at another store and went to passport embassy agency they denied it because it wasn't legit. So they sent me and my mom to this location to retake photo. I rarely give 5/5 stars because I don't believe in perfect rating typically. However this store and staff have done magic.

Disaster of a store. Nearly everything is locked up even low value items. And they don't bother…read moreactually coming out to unlock things when you page them. I'm not going to go chase someone down to unlock a cabinet for the privilege of shopping at your store. Don't waste your time coming here. Just buy on Amazon.

DO NOT USE! My prescription is stuck at the pharmacy; they…read morerequire FORTY-EIGHT hours to give it to another pharmacy. Worse yet, they simply ignore the requests. They are charging more than $500 more than Costco, and are simply sitting on the prescription. My mistake was sending the prescription to them in the first place. Just don't use them.

The new pharmacists have horrible customer service! Wait time for over 45 minutes for just 4…read morecustomers. This new woman seemed lost and confused. I even had to explain how to put the medications through the register. My medications were not properly counted either!!

The store staff are great and the pharmacy staff are especially wonderful. I've always had an easy…read moretime filling my prescriptions here. I went today to pick up a few prescriptions and they couldn't find one that they'd already filled, but they redid it immediately while I was waiting to check out. So kind and thoughtful.

Easy in and out for some care items. TIP: many items are under lock and key. You must ask for help.read more

You can imagine that I was less than happy to find that my makeup remover had spilled all over the…read moreinside of my toiletry bag. I've spent the whole day traveling and all I wanted to do was remove my makeup, wash my face, and get ready for bed. Fortunately, this Walgreens was right across the street from my hotel. I made my way to the beauty and skin-care section and found a whole bunch of full size makeup remover products... wipes and solutions. Not wanting to risk the same thing happening again, I decided to forego another bottle of solution. But I didn't want a large container of wipes, because I already have plenty of makeup remover at home. I asked the sales associate where the travel sized items were. He pointed me in the right direction, adding that he didn't think they sold travel-sized makeup remover wipes. Ha! You, sir, have never removed makeup before so you don't know what I know. And what I know is that they DEFINITELY sell makeup remover wipes in travel-size packages. Armed with all the knowledge I needed, I confidently strolled over to the aisle and *surprise!*, I found exactly what I wanted; A travel-size pouch of makeup remover wipes. No risk of spillage, and they'll all be gone by the time I head out for my return flight. Perfect. I resisted the urge to waive my purchase triumphantly at the sales associate as I strolled out of the door, satisfied.

I really like this location. They always have my medications and deliver them on time. Whenever…read morethere's an issue, they call right away and communicate it clearly. I never run out of my meds, and I'm on medications that I can't abruptly stop, so I really appreciate their reliability. The app can be glitchy at times but I'm glad the pharmacists are always reachable.

The only way to understand what's going on is to come in person and that guarantees a 30+ minute…read morewait each time. And at times, the answer to the question is that they do not have the medication available and need to order it. An unreliable pharmacy should not exist. If the demand exceeds their ability to fill prescriptions, then they should stop taking new orders until they can catch up.

Update: different issue, same BS. I tried to get some meds filled and use a Goodrx coupon. The…read moreidiot behind the counter doesn't even try to make it work, and I know it's a valid coupon. Nobody there tries to help out or assist a customer. They don't try to find the right answer or solve a problem. Pure idiocy. If I could swallow all the pills behind the counter just so I never had to deal with these f***ing morons again I would. But I'm sure just trying to get to the meds to kill yourself would be too difficult.

I popped in quickly to grab some essentials and was treated with the friendliest face at the door…read more I got to do a spin the wheel and won a free bag!! Jason Reyes made the whole experience fun and exciting. His customer service was impeccable.

Target. Borderline service…read more More SECURITY than persons helping people trying to get products out of cases. Products rarely on ' real' sales. When you have time ... to shop ' regularly' you know when the sales price, is a ' sale price!!' No one is patrolling to SEE if you CAN find anything. There are just the people who open the cases who offer NO ADVICE about the product. I also go to pharmacy. Manager cold; not, cool. Pharmacy ALWAYS overwhelmed!! They send you to the people who are supposed to answer your questions; but, it's OBVIOUS that they don't WANT to be bothered. It doesn't help when their MANAGER has the same attitude. Bathroom out of order. When open, rarely clean. Store relatively clean. Selection. They rarely have variance of selection for products. It's the same product over and over. The TV , computer section is the best; which is not saying anything. They are usually POLITE. Much more than the check out clerks. But, the TV , computer section doesn't offer real SALES products Value That's a joke, at Target

This used to be a decent store but over the past few years it has steadily declined. I get why,…read moreeverything is locked up (including some food and beverages), but the problem is, no one who works here gives an actual crap. You can hit the "help" button a hundred times and be really lucky if someone actually comes to help. I stay in this area a lot of have walked out a few times empty handed because no one will assist you. I'm pretty sure this place will cease to exist much longer.

Accessibility: good. They have multiple floors here, but there is an elevator and stairs. Well-lit…read moreinside. Experience: Expensive and almost everything is locked in cases so you have to press a button and wait for a staff member to come unlock the case for you. They also don't have a restroom for customers, and no pharmacy.

The Mission Christmas Edition: Christmas time in San Francisco is something else. Christmas in the…read moreMission is rather unique. Today you will see singles hanging at restaurants and bars on Mission street at on Valencia during the holiday season. Back in the days Christmas in the Mission meant families meeting up and enjoying a Christmas meal. Today as adults pot lucks and Friendsmas are the celebrations added to mix along with other traditional and non traditional celebrations. There is a place on Mission street to still grab that last minute or last second Christmas gift before your first name becomes Ebenezer and last name Scrooge. It's the 23rd and Mission Walgreens. On a Winter stroll on Mission street I had to grab a last minute gift due to the power outage in San Francisco this past weekend. In 2025 San Francisco has lost 12 of the Walgreens due to closure. Inside this Walgreens you will find gift cards ,drinks, candy and toys. This Walgreens is still open on Christmas Day so you have no excuse not to buy a gift even if you procrastinated again this year. Come here to get materials to create the Holiday Christmas "scene "they have seasonal items although every day in San Francisco is "Halloween" ever since I was a "teen" I would buy my last minute gifts on Christmas Day at a "Walgreen" Something different about Christmas in the "Mission" it's the different customs and different "addition" like dim sum, lumpia , poutine, KFC and tamales in the" kitchen" with diverse cultures creating a new Christmas Eve and Christmas Day "San Francisco tradition"

Anytime I need to pick up a prescription here, I need to wait at least 20 mins, regardless of what…read moretime of day. Wouldn't recommend if you have another option!