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    Sola Salons - Downey

    3.9 (11 reviews)
    Closed 8:00 am - 8:00 pm
    Updated over 3 months ago

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    Services - Sola Salons - Downey

    Blemish camouflage

    Bridal hair services

    Blowout

    29 More Services

    Chemical treatment

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Permanent makeup application

    Permanent makeup consultation

    Permanent makeup touch-ups

    Sola Salons - Downey Photos

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    At 3:06 cancels and keeps my money. Her IG is hairbykrstalmichelle (or something insignificant like that)

    If I could give Krystal zero stars for unprofessionalism and lack of communication I would. I made an appointment her her via her Instagram page. Due to the current unrest the Stonewood mall is boarded up. When I arrived I called her I arrived and she didn't tell me where to enter, and said said cash only. I said I didn't know, I didn't see it in your email confirmation of the booking. She said I posted it on my IG story as if I have all day to check everyone's IGs story. Ok well we resolved that with Zelle. My appt was at 3pm. As I was walking around looking for the place, I get a message at 3:06pm she cancelled. She just let me walk around trying to figure out where to enter. When I called her a bit frustrated she asks me if I'm okay. Well no not really I've been walking around trying to look for your place. And in top of this she keeps my deposit. Great! I have never encountered a hair stylist as rude or unprofessional.

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    1 year ago

    Margie at Hair ink is amazing! She always does an awesome job and shes super fun. The suite is always spotless and calming.

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    2 years ago

    Business owner information

    Photo of Scott D.

    Scott D.

    Thank you for taking the time to share your experience at Sola!

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

    This place is very unprofessional, refuses to fix what they started , not even licensed. All I'll say. Don't come here

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    7 years ago

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    6 years ago

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    6 years ago

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    Ask the Community - Sola Salons - Downey

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    just now New I've…read morebeen coming here for about two years and have always had a great experience with Hansen--he consistently does a wonderful job on my nails. Unfortunately, my most recent visit completely changed my perception of this place. I came in for a pedicure and, at one point, used Google Translate on my phone. To my shock, the technician doing my pedicure was making insulting comments about my legs and feet, calling them "ugly" and saying they looked "smashed," as if I had just come back from the field. I initially tried to ignore it, but when I asked for a specific polish, she continued making the same comments. I eventually confronted her and the girl at the front desk, and instead of addressing the situation professionally, they both became upset. It's incredibly disappointing and disrespectful to speak about clients this way--especially right in front of them. Customers come in to feel good and receive a service, not to be insulted or belittled. No customer should be disrespected or feel unsafe during a service. I will not be returning

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    Downey Nails And Lashes

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    Another great mani service with Kat. Great service but…read moresuper busy on the weekend. ....

    I've been a customer of Downey Nails and Lashes for nearly two years, and the nail technicians have…read morebeen phenomenal. Their work is consistently excellent, which is why I've often recommended them to friends and family. Unfortunately, the same cannot be said for the salon's management and front desk staff. Their scheduling and customer service are extremely disorganized, and they seem to have little regard for the customer experience. The salon routinely overbooks technicians and assigns walk-in clients to technicians who already have upcoming appointments. Despite making appointments every time I've visited, I've regularly been forced to wait 15-30 minutes past my scheduled appointment time, even though I make a point of arriving early as a courtesy. My most recent experience was the final straw. I scheduled both a lash lift and an acrylic fill. When I called, the receptionist told me my lash appointment would be at 5:00 PM and my nail appointment at 6:00 PM. However, the text confirmation I received only listed a 6:00 PM appointment. On previous visits, I had been told by the front desk that appointments are not considered booked without a text confirmation, so I reasonably assumed the salon had adjusted my schedule and moved the lash appointment. When I arrived at 6:00 PM, the receptionist informed me that the text confirmation was incorrect, my lash appointment had actually been at 5:00 PM, and I had missed it. No apology was offered, nor did anyone attempt to rebook the service. I then asked if I could still proceed with my 6:00 PM nail appointment, only to be told that my nail technician would not be available for another hour. The receptionist blamed the delay on my technician's timing, which was both inappropriate and inaccurate. I've worked with the same technician for two years, and she has always been professional, efficient, and respectful of her appointment schedule. It was clear that the salon had double-booked over my appointment. Their only solution was for me to return at 7:00 PM, which was not possible given my schedule. This experience was incredibly frustrating because I genuinely love the work of the nail technicians. However, I can no longer tolerate the level of disorganization, poor communication, and lack of accountability from management. As a result, I will not be returning, and I can no longer recommend this salon to others. The business needs to get control of its scheduling and customer volume before more loyal customers have similar experiences.

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    Sola Salons - Downey - hair - Updated July 2026

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