Previous purchased two pairs of Randolph sunglasses. Dropped into American Sunglasses today and…read moreEric Gomes was there as usual. One of the very old pair of glasses has lost a small part. Eric said no problem, replaced the both parts (the failed and the other side just in case). No charge, just taking care of our customers. It's a great shop with people that care.

Didn't expect I'd write a review for a sunglasses shop but Julian was so above and beyond that we…read moreleft with 4 pairs of sunglasses! Best customer service ever, such a pleasure!!!

I stopped by the store on my vacation on MV. I had no idea what I wanted. The lady took half an…read morehour to let me try every other pair in the store, then made a suggestion that worked really well. Gracious and competent service. Surprisingly reasonable prices!

I was in town for a wedding and had lost my eyeglass cleaning cloth. Walked by Summer shades and…read moredecided to go get a new one. Place is located right in town. Went in and inquired about a new cleaning cloth. The incredibly nice people showed me what they had and then proceeded to give me a free one. Excellent customer service. I would highly recommend. Thank you for your kindness.

Every year I come home for the summer, and this is the best place to purchase sunglasses. Whether…read moreit be at their P-Town or Chatham location the customer service is always top notch, and find yourself actually having a meaningful convo with the staff. They aren't at all focused on a sales pitch or numbers game. The gent that who works there with Western Mass roots, I forgot his name was stellar! There's a reason I purchase my new sunnies here every year!! Thanks guys for the continued top notch service year after year.

I purchased a pair of Maui Jim sunglasses approximately 9 months ago. After only 3 months I…read morenoticed that the side pieces, which have 2 parts started to come apart. I notified Maui Jim and they directed me to ship the sunglasses back to the manufacturer. Even though the glasses had a defect , I was required to pay shipping costs of $40. Six weeks later I received the sunglasses back . Within weeks the same problem arose whereas the rear piece of the side piece began to come apart. This piece fits over the ear. Each time I put the glasses on and removed them the rubber side piece begins to slide off the metal frame. I requested that the store exchange the glasses for a new pair which has a permanent plastic side piece of approximately equal value. I paid $280 for these Maui Jim sunglasses, which are the most expensive pair I have ever owned. This is the worst product experience I've had with any optical glasses. I strongly recommend that you don't purchase Maui Jim products from this store as they were unwilling to rectify a replacement or refund for this obviously defective product.

Although this location is small, the selection seemed to be average in comparison to what you would…read morefind at other Sunglass Huts. But for this visit, I only cared whether they had one particular set of sunglasses in stock. I managed to scratch a pair of 6 week old Oakley's that I had bought at another location. I was on vacation in Newport and had no receipt, but I was curious to see whether they would exchange them. And they did. They traded my damaged pair for a brand new pair with no fuss. They grabbed a new pair from the shelf, took my contact info, and I was on my way. The whole process lasted about 15 minutes, but I didn't mind seeing as how the woman helping me was smoking hot. The wait probably wouldn't have been as long under normal circumstances but the place was jam-packed with 4th of July tourists.

It was a rainy afternoon and I took shelter at the Sunglass Hut, where we were warmly welcomed by…read morethe proprietor. When asked if I needed help, I showed the kind lady my glasses which had lost the tiny screw on the left side causing the lens to fall out. Without hesitation this very kind person spread a cloth on the counter for her tools and my glass frame and lens. She expertly found the correct tiny screw and in a few minutes replaced the lost one. After she graciously cleaned my lenses, she dexterously handed them to me. They were not even sunglasses, but the Sunglass Hut did not discriminate. I count myself to be a very satisfied future customer of this kind, generous and patient establishment. I'll soon be back.

5 Stars for a great selection of sunglasses AND staff that makes picking a pair SO EASY!…read more I was in Newport without sunnies (big mistake) and popped in to this shop to find a new pair. I am terrible at making decisions or judging glasses on myself, so I was thrilled when the folks working there called me over to try a pair they thought would work on me (unprompted), and then they helped me try a few more on until the consensus was reached on the perfect frames. Could they have put some absurdly expensive designer frames on me to make a bigger sale? Sure. But instead, they really focused on a pair that suited my new short hair and framed my face (pun intended) beautifully. I was so thankful for their proactive approach and all three of them definitively voting on the best pair. I'm a decision by consensus girly, so this was a blessing!

Forgot my sunnies on my day trip here. Bought a not popular brand for $65 which was kinda expensive…read moreand it came with no hard case or cleaning wipe. It came with a soft microfiber scrub bag that the cashier said acts as the wipe for the sunnies *sigh* they were cute but was a bit disappointed when I wore them for the day and they were loose like they had been worn. Going to try to repair them.

Entered and was helped immediately by staff. Was more than willing to help me try on various frames…read moreand give feedback regarding fit/width. Answered all my questions regarding specs, difference in styles, and was very knowledgeable with the newest releases/stock. She was more than willing to cycle through a half a dozen or so frames to help me determine the best fit. Most importantly during covid, I noticed she cleansed each frame I wore to reduce the risk of disease spread. Would recommend you visit here!

I was leaving for my vacation to Greece and realized that I needed a cool pair of sunglasses. I…read morewent to Sol Optics just to get an idea of the new styles and was surprised of the amazing sunglass collection they had. Also, the salesperson was very helpful and chatty and helped me with choosing a few pairs of sunglasses. I ended up getting just a pair of Ray-Bans that I absolutely love. I would have never picked this style by myself, but thanks to the salesperson's great sunglass knowledge and fantastic customer service, I was convinced that this is the best option for the summer and I don't regret it. I also had a fun time shopping for glasses. Thanks for being so cool, I will definitely return to get another pair for the fall/winter.

This is the most convenient sunglass store in Provincetown. Right on Commercial, it is near the…read morebusiest part of the drag. I've been here several times, one time when I had lost my sunglasses I came to Coconuts to get a new pair and the staff was really nice and helpful. They have lots of name brand sunglasses, with a big emphasis on Ray Ban and Maui Jim. You see them advertised and featured a lot all over the store. Coconuts says they abide by these three rules: -No knock offs. Ever. We know quality is important. From Maui Jim to Costa Del Mar, and even brand name designers like Prada and Gucci--they're selling the best of the best in sunglasses. -If it breaks, they'll fix it. Accidents happen. -They will make it affordable. They price match any competitor and they frequently run sales and promotions. So, if you need sunglasses while in Provincetown, you know where to go !

I took a nice Sunday ride from Hyannis today 12/18, and decided to swing by coconuts to replace my…read moresunglasses and the most wonderful girl was at the register, I didn't get her name but all I know is that she had a cast. I got a pair of glasses and I love them thank you. P.S. sorry your team lost. that was the most stressful game lol

The staff, especially the "manager" of this store were all horrible. I went in to purchase a pair…read moreof sunglasses, but was trying to inquire about a teacher discount I saw advertised on the website. The first associate I spoke with didn't know anything about it (understandable), so she referred me to the manager. The manager did nothing in the way of trying to help me. She instead spoke to her employees and said she didn't know and then made sure to turn her back to me. I took my business to Macy's instead. I didn't get my teacher discount, but I don't even know if I would get a pair of sunglasses from this store, even if they were free.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Hyannis Sunglass Hut at Route 132 to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.