Terrible - Go someplace else. - Their Buzzards Bay office - About wasted $ 900.00 !!!!
I am 52 and have been wearing glasses since I was 12. I have a condition with right eye for stignatism, so that lens is always a bit thicker than the other and has a different curve to it.
I started going here almost two years now switching from a place in RI.
First time visit required eye exam for new pair of prescription sun glasses. Optomoligist is only there a few times a week, so had wait almost a month to get in due to our conflicting schudules. I asked if they could just make a script from the glasses I was wearing since they were just 1 yr old and perfect. They said no. No way to process a script in that manner. Odd since other places can do that....
Got in for the exam middle of Jan 2012. Exam area was not clean, and lenses I had to look through were dusty and had smudges on them, including the machine which blows air into the eye ball to test. I developed PINK EYE 3 days later from this exam !!! Thanks for not being clean guys.
Some two weeks later sunglasses arrived. Prescription was off, and unsuitable for driving. After two times I had to ask if the script took into account that I had astignatism in one eye. They asked to see my other glasses, and took them to the lab across the hall and put them into the machine that they said they didnt have....hmmmm.
Came back and said lens would be ready in two weeks.
Two weeks later got them back, now its almost March.....really. Takes that long... ??
Gal was at counter when I picked them up. ( Secretary ? ) So she says, look outside and let me know if they are ok ? Really ? Is there an eye chart I cant see across the street ?!?!?! So what ever happened to sitting down with the doc and going over the eye chart with new glasses to ensure they are correct ?!?!?!?!
Anyways, I get into my car, drive a few blocks away use my mirror and see that they are VERY crooked on my face....so now I have to turn around and drive back for adjustment....jeeesh.
Anyways, almost a year goes by, and for some stupid reason I go back. Probably since they were always polite, but I shouldnt have.
I have another set of glasses done, and about had to go through the same issues.....including the lens on right eye not being correct. Being right eye dominent this is a problem when driving/seeing road signs.
I compared the right lens with the one I had done in RI, and the arc to the lens was not EVEN CLOSE. The secretary used a depth measurement device to measer the arch depth and found it to be way off. She tried to say that the lenes "warp a bit over time " WhAT !!!! Eye glasses were two years old, and still like new....basically if you cant tell the truth better to keep your mouth shut and say nothing.
Another week goes by, glasses are back. They are still a bit fuzzy in right lens and still not the same ( thinner - same material too) as the previous prescription. I make special trip there and told that they would get back to me by phone. It has been FIVE DAYS AND STILL NO PHONE CALL.....
In short folks you would be better off and healthier getting your eye glasses off the internet than going here.
Stay clear of these charlatons !!!! read more