*** Check food EXPIRATION Alert *** and keep that receipt…read more I rarely write 1-star reviews but decided to based on my interaction (Sunday, 9/14/25, 5pm) which is a mixed bag. I've purchased dog food for my pups many times at this location and never had a complaint/problem. Today will be my first mainly to warn customers of ***EXPIRED dog food. I'm not a stickler on expiration dates but selling bags 3-4 month (May 2025) passed is ridiculous/wrong! I usually buy a supply 2.5 weeks ahead of time if I know I'm running low. When I finally opened the bag a few days ago the food was obviously RANCID! Dogs will usually get excited in anticipation of their food...they got a whiff and walked away...it was very evident! Partly my fault for not checking but I would hope a store wouldn't sell OLD food. This is the first time it's happened but the interaction I had with the cashier wasn't pleasant. Flat out rude! "You have your receipt? It's open and we can't resell". Valid question but tone of this worker was very condescending! I get they want proof you bought from them but who keeps their receipt each time they buy their pets food...I guess I will now as bags must be unopened to return...um, how would I know it's BAD?!!! I mentioned "can I speak to Laura, the Manager as I was told (previous visit) I would need a receipt BUT there are exceptions and to ask". I even asked "can you work with the manufacturer?"....ignored. All I wanted was a replacement for: ****** $42 for a bag of 12lbs of Natural Balance I purchased....same item! In any case...I'll write the company and hope to get a voucher for a replacement and a better outcome. #annoyed

As someone who works hard so her cats can have a better life, I'm always looking for pet shops that…read moreoffer quality goods and services without breaking the bank. Pet Club is an establishment that's not too flashy on the outside (kind of looks like a large warehouse) but has much of what you need on the inside. I was impressed by the variety of pet foods they sell, as well as the sheer amount of cat trees on display. The toys were a bit overpriced, but everything else seemed similar or a little cheaper than the bigger chains. I'm not sure if they offer membership that would reward frequent shoppers. Located in a strip mall in Hayward, this store is easily spotted from Hesperian and not crowded, a big plus in my book. I think they also offer services but not entirely sure. My cats were happy with the treats I brought back!

The owner is super helpful and knowledgeable. Went to get some plants and snails for my boy's tank…read moreand he helped us pick out some good ones.

This place is a Hayward staple, at least for aquarium aficionados. It has a great assortment of…read morefish, plants, and supplies overall. The owner is very knowledgeable and honest about the hobby. All you have to do is ask. Prices are good for the quality and variety of fish. The surrounding area can come odd as a little suspect but don't let that deter you from visiting. It's well worth the trip if you're in the East Bay and are looking for more than the big box stores can offer.

Your go-to store for all things related to pets! Supplies, food, and even vet services can be…read moreobtained here and this long standing storefront has its operation running smoothly with a steady group of staff available when they're needed by customers. Nostalgic are the times when I used to come here as a kid to see all the fish and small critters available for purchase, and now as an adult, it hasn't changed all that much. There are still sections for aquarium enthusiasts looking to bolster their underwater environments as well as for fur and reptilian baby parents with the goal of enriching or growing their family. In each section, you'll find organized aisles and shelves filled with feed, toys, medications, and other wares for sale. The prices are reasonable compared to online prices and plus, with their free (as well as paid) membership, you'll get rewarded for each purchase, incentivizing you to shop more for your pets. The points you earn are tracked through your account and can be earned and redeemed at any of their stores or online through their website. If you're a frequent buyer, you'll benefit greatly from their rewards program. The main reason for our most recent visit was for their vet services offered through Vetco, specifically for vaccinations. It's best to set an appointment through their website to ensure you'll be seen, although sometimes walk-ins are welcomed but not guaranteed to be serviced. For non-vaccine related vet services, I believe you'll need to make a different kind of appointment and work with the in-house staff during their open hours. If you've never been here, you'll be asked for your pets medical/vaccination history but once you're in the system, they'll track everything your pet receives from their office. The biggest incentive for coming here for vaccinations is the vaccination packages offered at reasonable prices without having to first pay and see a veterinarian. Despite being a mobile clinic that travels to various sites in the Bay Area, they do have experienced and certified vets on staff, available to administer the vaccines and do preliminary examinations. We were very satisfied with the service offered here through Vetco as well as the staff working the store. Everyone was friendly, patient, and helpful in helping us get what we needed and for offering ways for us to save money. It does seem this store brings in a lot of locals and frequent visitors as some patrons seem to be recognized by the staff. I love the neighborly vibe! Overall, despite being a well-established chain, this Petco has not lost its luster nor its commitment to serving their community of pet owners and pets. I'm proud and glad to have this shop in our area and hope that they continue to help foster creation of new memories for generations to come. Your pets will be happy, healthy, and safe here at this Petco!

2/24/25 As always made an appointment with Katie A to groom Shiloh, my Aussiedoodle. I say as…read morealways because I never have to worry about what Shiloh will look like when I pick him up. Katie always does an amazing job on both my dogs. She is #1 professional and #1 excellent groomer. Sometimes I hide down one of the aisles so I can watch her groom so that Shiloh can't see me. I have never had any issues with my dogs nor did my mom with her dog. Communicate exactly what you want done. Example: I tell Katie do not trim his tail or ears and she doesn't. So thankful for Katie, I know my fur babies will always look and smell fantastic!

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

Aquatic Collection is a standout shop if you're serious about reefing. Every time I've been in, the…read morestaff has been extremely helpful, friendly, and genuinely knowledgeable. They take the time to answer questions and make sure you're making the right decisions for your tank instead of just trying to sell you something. One thing that really sets them apart is the products they carry. They have items on hand that you don't typically see at other stores--for example, I was able to find a roller mat gearbox repair kit there, which is something most places don't even stock. That kind of attention to what reefers actually need goes a long way. Their coral selection is also on another level. They consistently have more unique pieces than just about anywhere else I've seen, which makes it a great place to find something different and add real character to your tank. One thing I really appreciate is that the owners are always there and involved. You can tell they genuinely care about the store, the livestock, and making sure customers have a good experience. Overall, it's a very well-run store with a strong mix of knowledge, customer service, and unique inventory. Definitely a go-to spot if you're looking for both hard-to-find equipment and standout corals.

Wholesale ONLY. Wish it is marked clearly on yelp. Went all the way fr San Francisco there too.read more

Great family business, always getting the rarest type of fish. Benson and his wife have been…read moreoperating this business years. Will, Marvin, and Tina are experts in the industry

I love Bogie's. They're the only place that carries the food my persnickety rabbit enjoys. The rest…read morehe throws out of his bowl and onto the floor. Violently. The staff here are so helpful and polite. I am disabled, and they always offer to take the food to my car, even though it's only an 8 pound bag. Haha! Back when I was able-bodied and raising chickens and a duck, they'd load big bags of feed, scratch, and bales of straw and hay into my car--I figured it was a courtesy for big, bulk item customers. Come to find out, they're just incredibly kind and thoughtful regardless of what you buy! These are great folks selling great products. Keep your business local and build your community up one purchase at a time. This is one of the last remaining vestiges of a mom and pop pet store. Let's show them all the support we can while showing our pets all the love we can. It's a win-win-win!

So happy with her first big haircut. We got the full groom and she looks wonderful. No more Grinch…read moretoes or bushy buns! Everyone was so friendly and approachable. I can't wait to go back and shop the store. I saw such an amazing selection of treats and chews. Thanks Bogie's y'all are my current favorite!

Your pets are in for a treat, literally and figuratively, with a visit to Pet Food Express!…read more With aisles filled with pet food, treats, toys and other supplies, you'll find all that you'll need here to keep your little furry friends fed, happy, and learning. The variety of food options from different suppliers and manufacturers give you plenty of choices to consider. If you're experimenting with different diets and meal combinations, this is a great place to build up your inventory in small batches at home. You'll find wet and dry varieties for both canines and felines but you'll also find feed for smaller critters as well. Their collection of treats and snacks is also immense. You'll find at least 4 aisles dedicated to chews for canines including horns, hoofs, antlers, bones, and hides. Biscuits, dried fish and produce blends, and jerky are also very common here with multiple brand options available. For biscuit and cookies, you'll also be able to purchase them by weight if you're looking for smaller amounts. They may vary in ingredients and design but they all seem very intact and organized. In addition to the edibles, your pets will grovel at all the toys and supplies to help them learn, play, walk, and be comfortable. From leashes, harnesses and boots for walks to beds, grass pads, and toys for home bodies, you'll be able to shop and buy all of them in person. Prices don't seem too much off from online prices but the benefit here is that you'll be able to bring it home with you right away while supporting a local business. You'll also find a self washing station here where many guardians take their furry pals to get cleaned up. The basins are quite large to accommodate larger animals and despite being self service, it seems to be kept pretty clean. The staff were also great during our visit. They gave warm greetings and were on task, keeping the place clean, organized and stocked. Management has done a great job building a good working culture here! Overall, Pet Food Express is for sure where you'll find your pet necessities quickly, but due to the variety of items, by no means would you want to leave quickly. The available supplies and extent of options give you plenty to look through. If you're looking for something specific, the staff are available to help and fortunately prices are reasonable, so you and your pets will stroll out happy!

This review is only for the dog self-service wash. My husband and son took our 8-year-old husky for…read morea much-needed bath. When they walked in, they noticed the place was very clean, and the staff was friendly and welcoming. Before paying, my husband asked if they could try the wash first since we weren't sure whether to purchase a single wash or take advantage of the "Buy 3, Get 1 Free" special. The process was very easy--shampoo and aprons were provided, and they had 25 minutes to wash our pup. This was more than enough time to thoroughly clean our 100lb husky and use the air-dry hose. The only reason we opted for just one wash instead of the bundle was the drying system. While the air-dry hose is a nice feature, it wasn't strong enough for our husky's thick coat. We'll be looking for a place with heated dryers, but if those don't work out, we'd be happy to return here. Thank you for the great service and for cleaning up after our very hairy pup!

Close Feed & Supply is my absolute favorite place for purchasing the products for my and my son's…read morebird. The staff, especially Pat, are super friendly and helpful. Their main concern is to please their customers. A wonderful small, like Mum and Pop, store that is hard to find theses days. One of Hayward's Gems for sure. Heidi

Just left this place. The owner (I think) and the taller guy were friendly and helpful. Prices were…read morecheaper than online and other feed stores. Would definitely come back. U guys got my business from now on.

We loved our experience at Positive Karma. Everyone was welcoming and very supportive, first time…read moregroom! Carlos did a fantastic job with our lulu!

Recently I had inherited a 3 years old Maltipoo. Being a first time dog owner, I needed to figure…read moreout the caring and grooming for this dog. Finding a local groomer became one of the many challenges for me. Based on the reviews, I chose this groomer. They are located at the west end of downtown CV. Walking in the store front, it has a very homey friendly country feel. They do not put dogs in crates. My dog has great separation anxiety so not being confined in a crate is a great relief. My appointment made via phone, requires a $50 deposit. My morning appointment, my dog was immediately taken in the back after grooming requirements were collected. Again, being a first time owner, they walk me through steps. A ninety minutes expectation was given for their work and they would text me to pick up. Upon my return, I was walk through grooming tips and tools (Coombs and brushes, and other products). I appreciate the advice. Since my dog's hair was knotted, he was trimmed very close. They were prepared to scheduled the next appointment but I held off so I can reflect on the overall experience. My dog was appeared fine from this experience though the trim could be more even throughout. Luckily the fur will grow back and no one will know the difference. I was sent a link to schedule appointments online. Overall I hit a very favorable impression with the store front and friendly staff. I definitely will schedule future grooming appointments.

A month or so ago I visited the Reptile Room in search of a somewhat grown bearded dragon. I talked…read morewith the gentleman who was running the store happened to have a bearded dragon that looked to be what I was looking for. The only catch he told me was that he had a bad disposition and would get very agitated and try to bite anyone who got close to him. After allowing me to handle him till he calmed down a bit he offered to give him to me at no charge if I was willing to work with him. After going through some bonding exercises (and yes he did bite me once) he has come to settle down and now allows me to hold him and is adjusting well to his new home. The fact that I was given the bearded dragon only goes to show that the people at The Reptile Room really care about their animals and customers. I highly recommend The Reptile Room for service above and beyond!

Looks like a great place to stop by to grab feeders or supplies if you're in a pinch. They do have…read morea feeder menu and offer boarding for reptiles if you're out of town. I think they also host educational birthday parties and events too. They have beardies, sulcata tortoises, leopard geckos, uromastyx, some snakes and other geckos (gargoyle and crested I think), chameleons, and I think some water dragons near the exit. I thought it was neat that they had that large tower/pillar glass enclosure in the middle of their shop as well and a shop parrot too. I believe that most of their leopard geckos and pythons were in smaller enclosures/containers as they're for breeding/are breeders or something along those lines, but I'm hoping that they get time to stretch or get purchased to pet parents quickly. Overall not bad, I always love the opportunity to look at some cold blooded buddies, but I feel like this reptile shop is more of a community staple for reptile owners rather than somewhere an out of towner would make a must stop.