Patty and Kris again watched Pepper, our African Grey parrot, while we skied in Big Sky, MT. He…read moreloves the special attention and spoiling they lavish on him!!! He was happy and relaxed after a week, no anxiety, no plucked feathers, and no thrown food! That's a miracle in our opinion. 5 star service from people who really have a talent for caring for animals. Thank you Dog gone!

Don't bother asking for pet sitting service if you live in an apartment…read more I sent in a request regarding pet sitting services for my puppy whom lives in an apartment and uses puppy pads on occasion as we don't have a full yard (she can make it overnight now but barely). The response was quick but negative, with a subtle implication that puppy pads are abusive. Note that my dog goes outside at least twice a day on walks and during work days goes to the office where she gets to go outside regularly (no puppy pads at the office), however these folks were not even interested in learning more about the puppy. In general I am not impressed with the demeanor of this company.

This review is well overdue. We starting taking our dog to Pet Sitting to the Max several years…read moreago. They have a friendly team with low staff turnover. They are also able to trim my vizsla's nails, even though he is pretty resistant and has very quick reflexes. Three years ago, our dog did get bit by another dog and their response was top-notch. They called us immediately, reviewed footage from their security camera to check which dog did the biting, and then informed us that this dog was not invited back to the center. Also, if you ever need to pick up your dog with a child in the car, you can text them to ask them to bring your dog out to the car - super helpful if you don't want to wrangle both your dog and your child at the same time!

Tommy is a cool guy. Makes the whole process really easy. Dogs love their time there tooread more

Helen did a great job with my cats! She was there every day and did just what was needed, as well…read moreas sent us pictures of them.

Helen was amazing from start to finish! She got back to me quickly after I reached out inquiring…read moreabout pet sitting and was very communicative from then on. Helen made sure to check in and text each time she visited our cats, and always included photos. I would highly recommend Helen for your pet sitting needs!

When I used this service: March 1-5 Why I chose Bowser's: I…read moredid 1-2 hours of research: Yelp reviews, calling friends from the dog park/other contacts, etc., and Kim always came highly recommended. Matt from Pawfection told me he refers all his clients to her who are looking for longer pet sitting, and no one has come back disappointed. Overall impression: I cannot speak more highly of Kimberley and Bowser's Buddy Pet Care! She was extremely professional and accommodating and made me feel like part of the Bowser's family from day one! More details: Kimberley is the epitome of professionalism. I really appreciated how she: - validated my sad feelings that I couldn't take him on the trip - had me over the weekend before my trip to see her space and meet the other dogs she was currently taking care of - was in constant contact about times/dates and how my dog Reeses was doing while I was gone - communicated (quickly) with me whenever I sent her a text message or gave her a call - loves my dog like her own (and he loves her back!) Pro-tip: Kim's place is dog HEAVEN. Very dog-friendly and lots of things to keep them entertained and comfortable: doggy door, fenced-in grassy yard, orthopedic beds, etc. etc. She doesn't give discounts, but it's totally worth the price, and that's coming from a med student in tons of debt currently!

I have so many selfish reasons to not share this review and make Kim even more busy than she…read morealready is. But my goodness! She is a miracle worker. She took our sweet, shy, overly anxious little pup and made him feel at home within a short son of three weeks (2-3 times exposure for day care) before we let him stay overnight. She has been a godsend and I know that I can rest easy when our little fur baby is in her good hands.

I can't recommend Laurie's pet sitting (PetsitterGirl) highly enough!…read more I first met Laurie in 2012 when I had two kittens that needed pet sitting. I was traveling for work quite a bit at that time. One of my goals for my cats was that they should be as well adjusted, outgoing, confident and social as they could be. I feel like Laurie has always understood this and I really appreciate that. Laurie has always gone above and beyond to make sure that my cats have fun, eat their food and get the attention they need. When I get home after Laurie has been cat sitting, my cats are excited to see me but they are calm and not stressed. When my cats were younger, one of them broke his leg and needed knee surgery. (I guess he was a little too confident!) Laurie ensured he still received petting and played within his abilities even though he had to be confined to a large crate to recuperation. This past fall I had my refrigerator replaced. On one of Laurie's visits she arrived to find a hose from behind the refrigerator spewing water at full force! Laurie texted/emailed me right away. Even though I was on a plane and couldn't immediately respond, she took action. By the time my flight landed, the water had been turned off, the water had been mopped and toweled up and the situation was as resolved as it could get until I reached home. I was extremely grateful as we had also just had a new wood floor installed. The water damage could have been very costly. I also want to add a summary of the experience my parents have had. They have an elderly kitty (17 years) who is receiving fluids 3 times per week. When we all went on vacation together, Laurie made sure that my parents' senior cat made it to his vet to get fluids.

This is a review for Jennifer. Our initial get-to-know-you meeting went well, and she was prompt in…read moreemailing me her references. I thought we were all set for going away, but then she emails to say that she's changed her mind -- she's not comfortable with pet sitting for us since our cat is elderly, and she can't be sure about any potential health problems. Jennifer is not bonded and insured, so I understand her position. However, it left us scrambling for other pet sitting options.

It's hard to believe it's been six years since Teddy first started going to Lucky Buddies! We joke…read morethat we're one of the "OGs" because we've been with Yesi since the very beginning--back when she was caring for pups through Rover, long before Lucky Buddies grew into the incredible daycare it is today. Watching Lucky Buddies grow has been such a joy, but what amazes me most is that their heart has never changed. Even as they've expanded, every dog is still treated like family. Teddy has been loved, cared for, and celebrated every step of the way, and there isn't a single person on the Lucky Buddies team that I wouldn't trust with him. They've truly become part of our village. From daycare and baths to transportation, check-ins, and walks, they've made life so much easier over the years. But beyond the services, it's the peace of mind that means the most. I never have to wonder if Teddy is safe, loved, or happy--I know he is. As I prepare to move away, one of the hardest things to leave behind is Lucky Buddies. I honestly don't know how I'll ever find another place like them. They've set the standard for what exceptional dog care looks like, and I will forever be grateful for the love they've poured into Teddy over the past six years. Thank you, Yesi, and the entire Lucky Buddies team, for loving Teddy as if he were your own. It truly takes a village to raise a pup, and I don't know how I would've done these last six years without ours.

I would strongly caution anyone considering Lucky Buddies for cat boarding. We used this facility…read morefor years, but our last two experiences were bad enough that I would never leave my cat here again. The cat boarding area itself has deteriorated significantly. On our recent visits, the room was dirty, visibly soiled, and smelled very unpleasant. For a facility that is supposed to house cats for extended periods, I found the condition of the space unacceptable. More importantly, during my baby's most recent stay, he was severely distressed while being handled by staff. When they attempted to put him into his carrier/bag, he defecated on himself and was returned to us covered in feces and visibly shaking. This was incredibly upsetting to witness. Lucky Buddies later apologized and acknowledged that he had been mishandled by their staff. What followed was equally disappointing. Despite repeatedly following up, I did not receive the updates or communication I expected regarding what had happened. While they apologized, there was no meaningful rectification, no clear explanation of what would change, and nothing that gave me confidence that the same thing would not happen to another cat. Poofy is still recovering from what was clearly a very stressful experience. We have noticed behavioral changes since the incident, particularly increased fear around handling outside the home. And now, after acknowledging what happened and apologizing for it, Lucky Buddies has deactivated my account. I find that response extremely troubling. Rather than meaningfully addressing a longtime customer's concern after admitting that their staff mishandled an animal in their care, their apparent response has been to remove the customer. Cats are not small dogs. They require calm environments, clean spaces, patient handling, and staff who understand feline fear and stress. Based on the condition of the cat room during our last visits, the lack of communication despite follow-ups, the handling of Poofy, and the way the complaint was dealt with afterward, I would not recommend Lucky Buddies for cats. We trusted this facility for years. Unfortunately, the standard of care we experienced during our last two visits was completely different from what we had come to expect. I genuinely wish we had stopped using them sooner.

Shawn is amazing and one can tell she has a passion and love for animals. On our meet and greet,…read more she went down to the ground to be eye level with my cat and pet him the moment she walked through the door and saw him. I went on a 2 week vacation and she made sure my cat was doing well. Visited every day, petted and played with him, cleaned the litter, took out the trash, watered my plants, and updated me daily. She went above & beyond and even offered to buy more cat toys for my cat. She is also very transparent about costs, sent me her business license when asked and is a lovely person to talk to. Would definitely reccomend her.

As a helicopter pet mom who was nervous about pet sitters for a long time (especially after hearing…read moretoo many stories about Rover)... I cannot recommend Shawn enough. It was my first time seeking a cat sitter, and I completely lucked out when Shawn got back to me right away (after I had sent inquiries to multiple parties). From the get-go, Shawn was responsive and professional. She promptly shared her business license info, insurance info, and references with me - which nobody else had bothered to do. And she was so warm when we met in person, for our initial meet-and-greet. It's clear that she loves the animals she cares for, coming from a fellow animal lover. My kitty warmed up to Shawn much faster than she normally warms up to anyone (?!) - a testament to her character, given that my kitty suffers from plenty of "stranger danger"! Shawn sent plenty of updates and photos, was always a text message away, and allowed us to enjoy our trip with zero worry. Kitty was completely relaxed when we came home, even though it was her first time being alone for multiple days. I'm so happy knowing that we can lean on Shawn for any future trips we take. I completely trust her with my fur-babies and my home.

My partner and I moved to the south bay from San Francisco almost 3 years now and we ONLY use Amy…read moreHubbard from Plaid Pajamas because there isn't a reason to look any further. She is amazing and a true professional! Like others have mentioned she is a stickler for care details because she wants to know exactly, how you prefer your furry ones to be looked after so she gets it right - she also sends video updates of playtime every time she does a visit (which we love!!!!). Thank you, Amy! Robert & Garrin

Amy is the best cat sitter anybody can ask for. We have used her for over two years now and she…read morehas been very accommodating with our dates. Our cat absolutely adores her! She is trustworthy and reliable. Leaving our cat always makes us feel guilty but knowing she comes daily to see him puts us at ease. She takes care of him so well! Thanks Amy!

Lisa is an amazing pet sitter and I would highly recommend her services!…read more I hired Lisa to take care of my cat for 3 weeks while I was away on a trip overseas. Lisa came to our house for a meet and greet before I left and got along really well with my cat. Lisa is also super friendly and I felt very comfortable leaving my cat with her. She sent daily photos and videos of my cat and was very easy to communicate with, even while I was out of the country. It gave me great peace of mind while traveling! Lisa also noticed small things like recommending a new scratching post for my cat, which was very helpful. I would definitely use Lisa's services again if I have another trip, and I would recommend to others as well!

Lisa is an amazing pet sitter. I felt very comfortable with her watching our cats and she is very…read moretrustworthy. Our cats seemed to like her too!