After having had three terrible experiences with other pet sitters from different companies (yes, 3, which I won't name here, in order to abide by Yelp's TOS), I found Pet Sitting To The Max by recommendation from my cousin, who had Amy care for her pets. Amy and her team have been caring for our pets since Thanksgiving holiday of 2017 and they have been absolutely wonderful, life savers!
My roommates and I have 4 dogs, 4 cats, 2 leopard geckos, 2 bearded dragons, 4 chickens, and an ornery pygmy goat.
When we started out, Amy came out to do a customized estimate, based on our pets and their needs. Let me tell you, she's worth every cent we paid! She had no problem working with the security system or the access door keypads, and she didn't have any issue working with "hidden" surveillance cameras indoors and outdoors (we ran into a lot of other pet sitters who didn't feel comfortable working in a monitored environment). After the issues we have had with other pet sitters, we were not going to hire anyone who had a problem working while potentially being monitored.
Amy and her team always arrived in the time frames we agreed upon, did what they were supposed to, and even went above and beyond! Here are just a few examples:
- When one of our dogs was a puppy, he was recovering from a broken leg. The pet sitting team carried him out to potty and made sure his wrap was dry and clean. They even took him out on walks with the other dogs, in a stroller, so that he wouldn't miss outdoor time.
- Our cats figured out the latch and opened, went through our kitchen cabinets and pretty much wrecked the kitchen. Amy cleaned it up and put a zip tie on the latch to prevent another CATastrophe.
- One evening we were stuck in traffic coming home from Santa Cruz and we saw on the web cams, that our pygmy goat had her head stuck in a box and was pretty much starting to destroy our living room while she panicked. We texted Amy and she came over and got the box off of her head before she destroyed the entire living room.
- We warned them about an obnoxious neighbor who is always super nosy about everything. Amy and her team have very politely, and professionally handled our neighbor's inquiries into our business.
- One of the pet sitters on her team also did a video call with us and helped us fix the router setup, restored our WiFi and remote access after the cats got into the router cabinet and pulled everything apart, while we were away this past Christmas. They even monitored the cats for any problems the vets mentioned (for messing with electrical wires and parts).
- They've transported our pets to and from the vets and grooming when we had scheduling mishaps.
- The one time we tried using a Roomba robot vac, the dogs attacked it and tore it apart. We texted Amy and she sent one of her team over to collect all the parts and get everything bagged up and set aside so none of our pets would consume the parts. They had to do some chasing to get some of the parts away from the dogs, but they got it all.
- My in-laws came over to stay for a couple of days while we were out of town, they got locked out of the house and couldn't figure out how to use the keypad to get back in. We called in and while Amy was out of town on vacation, her team sent over one of their pet sitters who lived nearby, to come open the door and handle the nosy neighbor. Seriously - you can't get better than this!
I can't imagine having anyone else watch our pets or our house, with such care. We are truly thankful and blessed to have found Pet Sitting To The Max. read more