My wife found these folks through Facebook or some such social method. Our old house in Absarokee needed some TLC for the floors (Depression Era "hardwood" flooring). To make matters difficult, we had to do the original estimate long distance. We were living in Texas and relocating to Arizona.
I provided the approximate square footage and they gave us a conservative estimate before putting their eyes on it. We wanted to know order of magnitude cost versus total replacement. We explained what kind of flooring it was with a couple of pictures (it was not solid hardwood and would not take normal progressive sanding being too thin).
Their estimate was within our budget and we agreed to the terms. We agreed to have them inspect to determine if any additional repairs were required. They must be busy because we scheduled out a couple of months, which was okay since the house was empty. They were definitely worried about the condition before they got to view the floors.
They completed the work a few days before we arrived. We were completely knocked over with how beautiful the floors were. To top it off, they came in within their estimate.
If you need your hardwood floors refinished, we highly recommend Soft Touch Designs. read more