Rimrock Cabinet Company did our new kitchen. I chose Rimrock Cabinet from their really great photos on the back of a local bimonthly magazine. The kitchens were always so professionally done, I decided to at least give them a shot at giving me a estimate. I should state that before I went in their doors, I had also gotten a bid from the local LOWE'S, HOME DEPOT, and another local company. Everything they designed was ordinary and standard. I was looking for AHHH HHAAAA!! OVER-THE-TOP. In any case, Jim at Rimrock did up three/four designs and had them to me a week later. My husband and I spend another week selecting this about one sketch, that about another. I took all those comments/ideas back to Jim, and away he went again. The process of selection, order and install was a little longer for us, because we did the destruction. Rimrock did the installation. Rimrock uses The Counter Toppers for their granite, marble, etc. (see that review-I loved them) I gave Jim a date of when we would be ready for install, and he made it work. There were a few panels that needed to be reordered, but Rimrock took care of that in a timely manner. The install crew was Don and Zack who have been doing Kitchens for quite some time. They were friendly, kept in touch with me, and cleaned up REALLY well when they left. (Very impressive) I can honestly say, that the kitchen remodel wasn't that bad (although I did have a melt-down day- it was short lived). In the end, we have a finished product that is one of beauty and function which will last us for years to come. read more

We did a complete kitchen remodel and switched the dining room and kitchen around. Joel came to our home and within a few minutes had a plan that he put down on a computer program within a couple days. Genius! Highly professional and beautiful quality. His team is very professional and communicatibe. From planning to installation to follow through after it was complete. Highly highly recommend!!! Thank you Rimrock Cabinets!!!! read more

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Joel is a consummate professional. Within a day of contacting Rimrock, he visited our property in person and offered guidance throughout the entire project. Very pleased! read more

Run away, as far and as fast as you can! We had a significant remodel complete with multiple rooms of cabinetry and tile quoted, procured, and installed by Rimrock cabinets. The Crown brand cabinets that we purchased were in good order and look nice, but the design process was trying and not particularly well done, nor were the pre-install design steps or imagery worth the price for the service. Several components were not ordered in the correct quantities and some were missing but we're rectified eventually. The third party installer did a good job installing the cabinets and making the best with what he was given in regards to a fairly poor design provided by Rimrock that we did our best to solve in the field with what we had. However, the worst part was working with Angela, who provided all of the consultation and sales of the tile for multiple bathrooms. Her inability to work with contractors and quote, and procure the correct products caused delays of months. Reordering of specialty tile, and gross negligence on what was requested for the install and what our expectations were in regards to the end result led to the installer leaving the job and not returning. Although we requested Rimrock to have the installer to come prior to the install and confirm measurements and layouts, this did not occur, causing issues at install time due to lack of diligence on Rimrock cabinets part, causing further delays and frustration. The installed tile was poorly done, many tiles are not flat in relation to the next tile, the various bathrooms are not adequately waterproofed as requested and optionally required by the manufacturer of the products used, and the grout product that was recommended by Angela and Rimrock cabinetry scratched the glass tile that we had installed and is not a recommended product for such an installation. Since the installer they contracted, and offended, refused to return we were left with finding another party to solve the issues either through tear out or repair basically requiring us to pay double. Rimrock Cabinets provided no warranty documentation regardless of several requests to have it in written form. In short, do not work with Rimrock Cabinets for any reason, it is not worth your time or money. Many of the sub contractors that they used even stated that their services have declined significantly and will only perform the current work they have on the books for them as required contractually, confirming to me that they have burned more than just us but many of the people that they work with.​ read more

We went to Rimrock Cabinets and Joel designed our new kitchen. The problem is what's on paper does not always work out. We contacted Joel with the issue and it was never corrected. They have your money and that's what matters to them. I would not recommend a company that values money over a functional kitchen. The good thing is this is not our forever home. We will not use Rimrock Cabinets again. My new house will not use this business. read more

Steve at Rimrock is a super nice guy. Rusty is the contractor who they had install our cabinets, also an awesome dude. (Never met the guys who did our countertop.) The project itself however was done very poorly. So many issues from the get go. Originally given an incorrect date of completion for the project. Was told 4-5 weeks but at week 6 I asked about it and they had actually meant 7-8 weeks. Microwave trim kit was too big and the contractor they hired to fix it showed up on a Saturday morning without tools and asked to use mine. Floating shelves showed up twice with cracks and chips but were finally good enough on the third try. After dishwasher and stove installed neither could open because they were too close to each other. Cabinet measurement was off. Stove was taken out, a sliver of countertop was cut out, stove put back in. The cabinet behind the stove popped out after the stove was pushed back in. A few weeks after everything was finally done, my wife noticed a huge ten inch crack on top of our stone countertops! RC sent a rep from the countertop manufacturer over to fix it. Nice guy too, but apparently his unsuccessful superglue and sandpaper method was "something to keep if from spreading and sometimes it works permanently. It is always our first stage to repair a crack like that. The next step is to do a pie-repair. That color will be a little trickier to get it to blend, but we will do our best at finding a good match. One thing that we have to do also, is to find out why it cracked in the first place. There isn't a seam there, so there has to be some sort of pressure to cause it to crack... ...maybe the range feet need to be adjusted a little to take the weight off of the countertop, or maybe the cabs weren't perfectly level. Whatever it is, we need to get to the bottom of it or it will just keep cracking." Upon further self inspection last night, I found that when the stove was reinstalled it cracked also. See picture attached. It's obvious that whoever did the reinstallation also tried to cover their tracks by glueing the broken piece back on. The glue literally left behind a physical thumbprint - can't be wiped off - can feel it with my finger. So I'm betting the countertop crack is because of of the improper reinstallation of the stove. Not really my job to figure this out though. The countertop manufacturer is coming to remeasure. Unfortunately for RC they will need to pay for a new countertop, new backsplash, and new plumbing. Pictures are attached to this review. I will only speak for myself on my review, but I do know other people close to me who have had similar issues using Rimrock. Conclusion, I just can't give RC a good review. Wish I could, again, nice people, but 1 out of 5 possible stars matches the service I received. First world problems, for sure, but I need to be a good steward of my investment. Blessed to have a new kitchen and happy to see other people have had success with RC. read more

We visited Rimrock Cabinet looking for cupboards for our new house. The were very knowledgeable of cabinets styles, colors, and different woods used. They were very helpful and assisted us in determining which cupboards would fit our needs and the pros and cons of each brand, construction method, wood types, stains, etc. They were quick in designing a set of cupboards and providing us with a quote. I highly recommend them to anyone looking for new cupboards. Rimrock Cabinet Co. quote was very similar to other quotes we received from competitors. We did not buy from Rimrock but the only reason was that we found some other cupboards in a color not available from Rimrock Cabinet Company . read more

This company over-promises and under-delivers. Although the final product eventually looked okay (we picked everything out and had to push until it was), Rimrock caused outstanding delays throughout the entire process, they caused delays to a number of other subcontractors, they measured cabinets wrong and had to be forced to come back multiple times, the countertoppers they used measured wrong and had to come back multiple times as well, and Rimrock ended up ignoring significant parts of the project and failing to put finishing touches (they only came back after we threatened them). If it were possible to give them a negative star, that would be the appropriate rating. read more