This crew is awesome! Such great service. Who knew that having great service was so important in your counter top company. Certainly not I. From the very beginning they have been outstanding. First they called to have me come preview the granite which arrived for my order. "it might have different color pattern then what you expected". It did! We then chose another piece of granite that was large enough for the project. Again, me being me, I question every decision thoroughly. I was ever so grateful that Cindy, in the office, called me the very next morning to "make sure my decision was still good" I LOVED THAT!!! They came by to the house to do laser measurements, promised they would be back the following week with the counter top. Sure enough, one week later, they installed the new beautiful counter top. Awesome. This is the only counter top people I visited with, so don't know how they compare to others.
Three young guys came to install the granite last week. Cindy, office staff, called the night before to make sure we were aware of installation. Said they would arrive between 8 and 8:30, which they did. We had everything ready for them, and they were in and out within two hours. While they were installing, they asked me several times to make sure things were as I wanted. They cleaned up really well after themselves. (I really liked that) They also gave me care instructions. If you do not seal your granite every 6 months, it will start to smell like your garbage can. GOOD INCENTIVE!!
Again, never having dealt with this before, not sure what to expect or not. I felt like I was handled with respect and intelligence even though I knew nothing about their products or process. read more