Jeff Garber is your go-to if you have big projects or small projects. He is very friendly and…read moreapproachable. Jeff always returns my calls within 24 hours even if he has a day off. We purchase carpet and vinyl flooring through this location and the material itself is priced well. There have been times where we received less than desirable contract work from installers (which are affiliated with carpet garage but not employed by them). We had a few issues with quality of install and they were corrected within the week for free. One of the most reasonably priced flooring stores in Billings. Have yet to explore Casper, Bozeman for options but I have a feeling transport from either of those towns would either financially negate the switch or put us over budget.

See Bob, he's one of the best salesman I have ever done business with. Knowledgeable and patient…read more For an installer use "BUD'S FLOORING" 406-598-4523. He will work with your schedule and the end result will leave you doing the "Happy Dance".

I had a similar experience this week...walked in. Asked just a few questions. Directed to some…read moreflooring displays. No offer of samples or further interactions. No pricing on displays and just total lack of interest. This was the third store I have been to shop. Another one was helpful but not the quality I want. Really disappointed and unsure of where to try next.

My review is mainly about the grammar in the commercial. Please please please, speak better…read moreEnglish. "Our waterproof floor is perfect for the un- house broke male". One. There is no such thing as water proof flooring. That's false advertising. Two. The word is "house-BROKEN". Please change this. It's an insult to intelligent people when we have to listen to this commercial.

We wanted to stop for a moment to review Pierce Flooring in Billings, Montana. My husband and I…read morejust moved to Montana, bought a house that needed new carpets, LVP and tile. We started with the carpet because that was the worse of the three. In talking to my mom, who lives here, she suggested we find and support local business' in home refresh. We chose Pierce Flooring. We walked in and was greeted by Jon Knaub. I'm going to be honest; I usually stray away from the salespeople because we've had a few incidences where they follow you at a close distance, not allowing you to enjoy the process of picking our furniture, appliances, etc. That being said, Jon was the total opposite. He asked what we were looking for, directed us and allowed us to take our time and feel right in our pick. He answered our questions in detail and even threw down a few rugs to show us how our pick would look with different wall colors. We made an appointment for Jon to come to our home to take measurements. We then went back in to pay for carpet and upon a second look we ended up choosing a different carpet, which we love. All in all, Jon and the Pierce Flooring family was a joy to work with, straight forward, NO upselling, and allowing us to stroll through their store at our pace without being badgered. It's important to note that we have returned and are now working on choosing an LVP, with Jon as our store contact. Thank you, Pierce Flooring, for welcoming us to Montana and treating us like family.

I can't believe it's this difficult to try to spend money. Cabinet design has taken 3 months. The…read moredesigner communicates certain dates that things will be ready and doesn't deliver on those dates (not even close... weeks later after several requests for updates). We have had to point out unique considerations for appliances that the designer did not catch even after supplying the appliance model numbers. In the end, the cabinets were good quality but the customer experience has been so poor I cannot recommend them.

Great product and service! Had several large custom rugs cut and the edges bound. They were perfect…read moreand the binding was excellent. Highly recommended.

Best Ever!! I cant recommend any company more. From design, selection to installation. The…read moreprocess is simple, affordable and accomidating.