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    Northwest Floors

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Northwest Floors

    Carpet installation

    Floor installation

    Northwest Floors Photos

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    Photo of Guy B.
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    5 years ago

    Impossible to contact via telephone or any other means. I suspect they may be out of business.

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    Photo of Pam B.
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    9 years ago

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    Pierce Flooring & Cabinet Design Center - No bullnose until trim. Why the difference?

    Pierce Flooring & Cabinet Design Center

    (11 reviews)

    We wanted to stop for a moment to review Pierce Flooring in Billings, Montana. My husband and I…read morejust moved to Montana, bought a house that needed new carpets, LVP and tile. We started with the carpet because that was the worse of the three. In talking to my mom, who lives here, she suggested we find and support local business' in home refresh. We chose Pierce Flooring. We walked in and was greeted by Jon Knaub. I'm going to be honest; I usually stray away from the salespeople because we've had a few incidences where they follow you at a close distance, not allowing you to enjoy the process of picking our furniture, appliances, etc. That being said, Jon was the total opposite. He asked what we were looking for, directed us and allowed us to take our time and feel right in our pick. He answered our questions in detail and even threw down a few rugs to show us how our pick would look with different wall colors. We made an appointment for Jon to come to our home to take measurements. We then went back in to pay for carpet and upon a second look we ended up choosing a different carpet, which we love. All in all, Jon and the Pierce Flooring family was a joy to work with, straight forward, NO upselling, and allowing us to stroll through their store at our pace without being badgered. It's important to note that we have returned and are now working on choosing an LVP, with Jon as our store contact. Thank you, Pierce Flooring, for welcoming us to Montana and treating us like family.

    I can't believe it's this difficult to try to spend money. Cabinet design has taken 3 months. The…read moredesigner communicates certain dates that things will be ready and doesn't deliver on those dates (not even close... weeks later after several requests for updates). We have had to point out unique considerations for appliances that the designer did not catch even after supplying the appliance model numbers. In the end, the cabinets were good quality but the customer experience has been so poor I cannot recommend them.

    Northwest Floors - carpeting - Updated May 2026

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