AMAZING AMAZING AMAZNG EXPERIENCE - I highly recommend to anyone that needs a specialized key…read moreduplicated... and, literally - if you need a lock on your door - any kind - this is the place for you - literally everyone was super friendly and I got what I needed for my mailbox key in NV to be duplicated... Thank you, thank you, thank you!!!!

Have used this company for years for all of our locksmith needs. Lucio is awesome & has helped us…read morewith a variety of different services. Always friendly, kind, on time & professional! Thanks for helping our family over the years!

I recently hired Blackhawk Security Tech to install a wired camera system at my home, and I…read morecouldn't be more satisfied with the experience. Brian was the technician assigned to the job, and he was outstanding. The installation required running multiple cables through the attic in nearly 90-degree Florida weather, yet he worked efficiently and completed the entire installation flawlessly in just a few hours. Brian was professional, knowledgeable, and took the time to ensure everything was installed properly and functioning as expected. The quality of his work was excellent, and the finished product looks great. I highly recommend Brian and Blackhawk Security Tech to anyone looking for a reliable and professional security camera installation company.

wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone

HT-Install came to install a TV receiver and do wire management on an absolute mess,! Emanuel was…read morevery thorough, and did an outstanding job. Would def use them again for any audio/visual needs. Once again I had HT-Install over to our home to help troubleshoot our "Liftmaster" wireless garage door opener. And once again, Emanuel went above and beyond my expectations. He quickly diagnosed the problem and then fixed it! He is smart, polite and professional. I will continue to call HT-Install whenever I need help with technical issues. They always resolve the problem!

Very happy I contacted HT install, I Would recommend these guys to everyone! They are so thorough…read morein their work and are always a pleasure to work with. David and his daughter have done an outstanding job from providing an estimate to completing the work needed. Will be contacting them for any other work I need done.

Professional installation that is well done. They did a great job hiding wires behind the wall and…read moremoving an electric outlet to to make sure the mounting looks as good as possible. They didn't he work in a very reasonable amount of time. I think they were fully engaged the entire time. Great work.

They insisted on getting a Zelle deposit, I said no I would only give a credit card for a 50%…read moredeposit to show up at the house. Thank God I did because I'm disputing it. They never bothered to call, I waited the whole day, no one showed up, the second time they didn't even bother to text me that day and waited until Monday to come up with an excuse why no one showed up, on the third reschedule. I waited until 4 PM for them to tell me they weren't coming and wanted to reschedule. At this point, I honestly believe this company is just generating AI Messages and wants to get your deposit. don't bother using them. You won't get anything.

Best customer service. Staff is very professional, knowledgeable, courteous and demonstrate genuine…read moredesire to help the customer. Sterling Donnelly is an extraordinary skillful resource that will go the extra mile to get things done and satisfy any customer need. These guys are the best by far. 100 % reliable.

Switch from FrontPoint was easy and worth it. Nick in support was very helpful. Recommend without…read morehesitation!

I've used these guys for over a year. I was leery of using someone non-local, but their prices were…read moretempting, and the Honeywell hardware is a standard system that is well regarded. You order the system pre-programmed, and it's pretty simple to install. The sensors are battery operated, so you just screw them to the walls, or use double-stick tape. The main panel does need wall power. The connection to the monitoring site is via cell phone, so no wire required. I've had three alarms in the past year. The first was triggered from my father, who forgot I had an alarm. That revealed that the company had written my street address down wrong, so the police refused to send a unit. Luckily that ended well, but it shows that you must double check such things after installation. The other two were actual break-ins. In each case, the alarm activated, and the burglars left without taking anything, and I only had to pay to replace some glass. I will say that the police response was too slow to catch anybody. All in all, the system works, and at the price is a bargain. I used ADT for my business, and now I regret it. Their system is no better, more than twice the cost per month, and cost $1000 to install. When the contract expires, I will switch to this service. I am also planning to install this system in another house.

Raúl and his team did an amazing job installing a mesh network for my home! He first came out and…read moredid a thorough assessment of our needs - outdoor equipment, indoor equipment, daily use, tricky areas, and a few specific preferences - and then provided a full (and very reasonable) proposal for equipment and labor. He even worked with me to find a few things through seasonal sales! When everything arrived, he and his team showed up promptly and were so professional during the installation. He made sure we knew how to work every device, showed us signal strength in every area, and answered every question we had. And when I had more questions a week or two later, he was quick to answer and help me troubleshoot! We are so happy with our WiFi and entertainment systems and can't recommend Raul and his team enough. EngineeRP Tech is the best!!

On 10/26/2025 I had Engineerp Tech install two access point to improve my WiFi signal. They were…read moreprompt, reasonable and their solution solved my problem. They were neat and cleaned up after them selves, I would not hesitate hiring them again if I ever need more technical support!

Signed a contract for new commercial HVAC system. Well of course, lawsuit pending. They do not feel…read morethey have to honor their contract. Well over $100,000 and we have NO HVAC system working. Looking forward to finding someone to fix their messes.

JOHNSON CONTROLS SECURITY SYSTEM AT THE VA BEACH LOCATION doesn't deserve any stars. They have…read morepoor customer service. I was previously a customer of Richmond Alarm since 2017 until Johnson's Control took over. I had an alarm system with them which included a smoke detector, wall panel and a door code digital lock that didn't come with a key. They advised me that I will NEVER be locked out. I was told if the battery dies or if there is a malfunction with the door lock for me to attach a 9volt battery at the bottom of the lock, I will be able to get it. Yesterday the lock failed, my put two different 9 volt batteries up to the lock and it didn't work. I called Johnson's Control and they were extremely rude to me. I was locked out for 3 hours until I had to have someone break the lock in order to get it, which took 2 more hours to do. I called back and spoke to a representative once I got in my condo. I advised the representative that I need a new lock because their system failed. He told me that Johnson's Controls does not provide locks. I advised him that i am on a monthly payment plan and that iI got the lock from them. The representative did a test internally and advised me that he didn't see that I was on a monthly service plan and that he only could see service on January 3rd and March 7th. He told me to arm the system and open the door to see if he would get a signal. I armed the panel opened the door and set the alarm off he heard it in the background and told me the problem is internal this is why my keypad malfunctioned because Johnson's Control is not sending a signal to my condo and that there is a disconnect internally. He advised me to call in the morning and ask to speak to the general manager as someone needs to come out but the fees should be waived because the problem is internally and I don't have a warranty. I called today and spoke with Tram she was rude and told me to call a locksmith and she hung up!!! I called back and spoke to John then he changed his name to Jack. I advised him that the other manager was rude and hung up on me, he said she's sitting really right here. I also advised him to read the notes because the representative that i spoke to the night before read the internal notes that he left advising that there is an internal issue. No one would let me speak to anyone hirer. Jack/John was rude and told me that I want free service because I don't want to pay for a service call in the amount of 187.50 and hour and 31.50 every 1/2 thereafter even though the problem was internal. I canceled serví with them and i signed with Tru Vizion I hope the General Manager reads this and contact me as his employees are very rude and it is more to this story. Johnson Controls DOES NOT care about their customers. They display poor customer service skills and n Ed better training. If you need a security system, Do not chose Johnson's Control. I recommend Tru Vizion.