Excellent service quick and easy very attentive and welcoming…read more Nancy L was amazing This was my 2nd purchase

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.

Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

Michael Martinez made purchasing a brand new car easy and exciting! He went above & beyond to find…read moremy husband & I the car we were looking for. We had high expectations and he delivered!! Getting the car from when we first texted him to the car being at our doorstep was smooth sailing! Also there was no dealership hassles. All business done directly through him which in turn, saved us money & time! My husband Timmy & myself recommend going to Michael Martinez @ Universal Auto Leasing & Sales for your car needs!

Michael found the car I asked for with all the safety features. Easy and enjoyable not having to go…read moreshopping myself. This is the second car I have purchased from universal auto and Michael went above and beyond to get me a low interest rate and easy financing.

amazing customer service helped me all the way through the whole long process unlike all the other…read moreplaces I went to this week will recommend to anyone I know

If you're looking to purchase a car I highly recommend this dealership. I had previously gone to HB…read moreToyota and had the worst experience. On top of their rude attitude they sold me a car with a dead battery and then took it back and said the paperwork was wrong!!!!! Caster helped me out got me into a beautiful dream car. Thank you again!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

Everything was effortless. Good communication & punctuality. got a great price and took the hassle…read moreoff my lap. Thank you TOM 10/10 would definitely recommend!

I asked for a quote on Yelp and Tom called and was able to help me out. He was able to come to my…read morehouse in under 2 hours to check out my totaled car with no obligations, so nice! He walked us through the entire process and made the entire process so seamless. We were a bit on edge given that it was our first time selling a car but he was so patient and reassuring the whole time. They help you do all the documentation and towing. I had some follow up questions after the sale and Tom always texted back in timely manner. Would definitely hit them up if I ever need to sell a car again!!

Owen and Ultimate Autohaus are the absolute best mechanics you can get…read more At a separate independent mechanic, when I went in for an inspection about an intermittent grinding sound when turning, I was recommended ~$10,000 in repairs ranging in "urgency", including a $700 quote to fix the grinding noise. I went to Owen for a second opinion, and he independently found everything the other shop had found, but gave much better context about the time until the "urgent" fixes would be necessary's and the consequences of delaying them, and it turned out the fixes were hardly urgent. Not only did Owen give a great explanation and context for the issues listed, he was incredibly personable and a pleasure to talk to. Additionally, Owen was an expert on our BMW, and was able to fix the intermittent grinding (specifically a loose brake cable) noise for ~$250 parts and labor. Additionally, Owen was a superb help in regard to a repair on a used BMW iX I purchased, which needed a headlight replacement (~$5000 at dealer). With Owen's help and advice, I was able to get a replacement headlight and control module installed ~$1400 parts and labor. Without a doubt, Owen is the best mechanic I've ever used, and I would wholeheartedly recommend him to anyone.

If your are looking for a place to give you an honest diagnosis and a repair done right the first…read moretime, then this is the place. Owen and his team have been phenomenal getting my 2012 GTI back to me earlier than I expected and at the reasonable price. Give them a try you won't be disappointed.

Stop. Don't enter. Not worth it. All cars over 100, 000 miles. And overly priced. Not worth the…read morewaste of time. Plus the service is disgraceful. Do you guys even want to sell cars? Seems like a cover up business. Just sayin.

This guy sold car to multiple of my friends all of them broke down. 4 different cars. Don't buy…read morefrom this guy take your money else where. The cars all broke down in less than a year of being bought he will not work with you. His a crook.

BUYERS, BEWARE!!!!…read more Off the bat, take your business elsewhere please. I purchased a used vehicle from Luxe Motors and it has been an absolute nightmare. Within just a month of owning the car, major issues started showing up--engine oil pressure warnings, camshaft failure, oil leaks, check engine lights, and a severely overdue timing chain (which should have been replaced before the sale). These were not minor repairs. These were serious, pre-existing mechanical problems that were either overlooked or deliberately downplayed by the dealership. When I took the car to an independent mechanic, they gave me a detailed diagnostic. I brought that back to Luxe Motors--only to be told my mechanic was "just trying to scare me." They said it was just a sensor and claimed they fixed it. But not long after, the same issues came back--worse. At one point, I was going back to the dealership twice a week trying to get this resolved. They only took my complaints seriously once I started escalating. This is not how a reputable business should operate. What you need to know: * They do not perform thorough inspections on the cars they sell. * They dismiss serious mechanical issues unless you fight to be heard. * The 5-star reviews are misleading--they pressure or incentivize customers to write glowing reviews during or right after purchase, when everything feels fine. The real problems start about a month later, when you're stuck with a lemon and monthly payments. * Their review strategy misrepresents the true consumer experience and creates a false sense of trust for new buyers. Im was a young 19 year old girl, who knew nothing about cars and dealerships and has no adults/professionals near her to assist. I was desperate for a new car after my everyday reliable broke down on me finally. They saw this and took advantage of my situation Do yourself a favor and take your business elsewhere. Luxe Motors might seem helpful during the sale, but if anything goes wrong, you'll be left on your own, they might "help" you fix the issue but request a fee under the table (if you're naive like I was then you'll pay it--DO NOT), and FYI these "repairs" will be absolutely bare minimum and negligent--or worse, you'll be straight up blamed!!!! Jose might seem nice but this is all a part of their customer service requirement to sell their lemon vehicles. I directly asked him PRIOR TO SALE: "are there any mechanical issues with this car? It's going to be my birthday present to myself. I would be disappointed if you lie". And he reassured me and let me know that the car was in mint condition. The Auto Check History might also look convincing--this is because they do not disclose the main issues. THESE ARE AUCTIONED CARS. Better off going to Carvana!! **Side-note: They also like their payments through Zelle which is soooo shady in itself.

We were undecided with purchasing a vehicle from this place to only be impressed with their…read moreinventory and top customer service. We were assisted by Jose and he allowed us to take our time, test drive 3 cars, and with no pressure helped us select the perfect car. We left with a beautiful GLC Mercedes Benz and will be returning for a second car. We recommend this car dealer ask for Jose!